Neiman Marcus
Service Ambassador (Short Hour) - Short Hills
Neiman Marcus, Short Hills, New Jersey, us, 07078
Join to apply for the
Service Ambassador (Short Hour) - Short Hills
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Neiman Marcus 2 weeks ago Be among the first 25 applicants Join to apply for the
Service Ambassador (Short Hour) - Short Hills
role at
Neiman Marcus Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Service Concierge, you are an integral part of the selling environment with a primary focus on delivering service excellence. You will welcome clients, discover the purpose for their visit, and guide clients through their journey. You will also perform limited administrative and transactional duties, to support your client experience. You will work in your assigned store and you will report to a Sales Manager.
What You'll Do
Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties Swiftly manages escalated customer issues; partner with in-store leadership when required. Regular appointment partnership with Client Advisors - ensuring client engagement and providing forethought to customer expectations Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues.
What You Bring
Minimum 1 year of experience Experience in customer service or hospitality industries with proven ability to effectively promote products and services Familiar with and able to use retail and mobile technologies Associates must be able to work a flexible schedule, which will include evenings, weekends, and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S.,with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.Our NMG|Way culture, powered by our people, combinesindividual talents into a collective strength to makelife extraordinary.Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information
Maximum Pay Range $: 18.50 Minimum Pay Range $: 15.49 Overtime Status: Non-exempt Posting Date: Jun 27, 2025 Application Deadline: Applications are accepted on an ongoing basis Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at Neiman Marcus by 2x Get notified about new Ambassador jobs in
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Service Ambassador (Short Hour) - Short Hills
role at
Neiman Marcus 2 weeks ago Be among the first 25 applicants Join to apply for the
Service Ambassador (Short Hour) - Short Hills
role at
Neiman Marcus Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Service Concierge, you are an integral part of the selling environment with a primary focus on delivering service excellence. You will welcome clients, discover the purpose for their visit, and guide clients through their journey. You will also perform limited administrative and transactional duties, to support your client experience. You will work in your assigned store and you will report to a Sales Manager.
What You'll Do
Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties Swiftly manages escalated customer issues; partner with in-store leadership when required. Regular appointment partnership with Client Advisors - ensuring client engagement and providing forethought to customer expectations Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues.
What You Bring
Minimum 1 year of experience Experience in customer service or hospitality industries with proven ability to effectively promote products and services Familiar with and able to use retail and mobile technologies Associates must be able to work a flexible schedule, which will include evenings, weekends, and holidays
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S.,with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.Our NMG|Way culture, powered by our people, combinesindividual talents into a collective strength to makelife extraordinary.Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information
Maximum Pay Range $: 18.50 Minimum Pay Range $: 15.49 Overtime Status: Non-exempt Posting Date: Jun 27, 2025 Application Deadline: Applications are accepted on an ongoing basis Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at Neiman Marcus by 2x Get notified about new Ambassador jobs in
Short Hills, NJ . Tequila Brand Ambassador (Moet Hennessy) New York State
Regional Brand Ambassador--New York, New York
Jersey City, NJ $70,000.00-$75,000.00 2 weeks ago New York, NY $95,000.00-$105,000.00 3 weeks ago New York City Metropolitan Area $20.00-$25.00 1 week ago New York, NY $85,000.00-$95,000.00 2 weeks ago Student Marketeer - City College of New York
New York, NY $85,000.00-$90,000.00 1 week ago New York, NY $108,500.00-$145,400.00 5 days ago Retail Success Manager: LEAP (Multi-Brand)
New York, NY $110,000.00-$130,000.00 3 weeks ago New York, NY $130,000.00-$150,000.00 1 week ago Brand Leader - Fixed Term - SoHo Flagship
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr