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University of Utah

Systems Administrator

University of Utah, Salt Lake City, Utah, United States, 84193

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This is an ONSITE position that will require on-call responsibilities. Job Summary

This is an ONSITE position that will require on-call responsibilities.

We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent would provide support for Windows workstations and servers, MacOS workstations, specialized software, iOS tablets, printers, network configurations, etc. Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 247, be available to work after hours as needed and be in an on-call rotation.

Responsibilities

Desktop computer management for workstations and servers including updates, patches, upgrades, and security. Cross training of peer staff on special software, hardware, and procedures. Troubleshoot, research, and resolve computer issues. Inventory management. Automative process scripting and implementation Project management for client IT support processes Computing needs assessment and consultation for hardware and software. Computer imaging or OS installations for both Windows workstation and server, Mac systems, software installations, remote connection management. Management of specialized departmental software: Bitvise, Qualtrics, clockworks, Medicat, CL-Connect, etc. Assist with network connectivity and security. Printer support, connectivity, and troubleshooting. Write and maintain Active Directory group policies and preferences. Writing technical and how-to documentation Virus or malware identification, removal, and cleaning. Position is required to be on call to support the designated department and to have a 247 availability as needed. Other duties as assigned

Physical Requirements and Level of Frequency that may be required

Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.Nearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead

Minimum Qualifications

Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Strong coordination, organization, time management, and communication skills. Project management experience. Powershell scripting experience. Microsoft workstation and server with SCCM setup, configuration and maintenance experience. Mac OS with Jamf management and configuration experience. Networking experience. ITIL Foundation Certification. A+, MCSE, CCNA, Network+, or other applicable certifications. MS SQL database administration. Experience with VM server environments running MS Windows server platform.

Special Instructions

Physical requirements:

this positions requires lifting up to 75lbs, bending, crawling under desks, carrying equipment and traveling to support areas as needed. Most common tasks will be working on a computers, sitting, typing, etc.

Environment:

Office areas

Requisition Number:

PRN42723B

Full Time or Part Time?

Full Time

Work Schedule Summary:

M-F 8-5 with on call responsibilities for after hours, weekend, holidays, etc.

Department:

01555 - UIT INFRASTRUCTURE & OPS

Location:

Campus

Pay Rate Range:

70,000 to 79,000

Close Date:

11/4/2025

Open Until Filled

To apply, visit https://utah.peopleadmin.com/postings/186696

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