OC Sports & Entertainment
Team Member Relations Manager
OC Sports & Entertainment, Anaheim, California, United States, 92808
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OC Sports & Entertainment provided pay range
This range is provided by OC Sports & Entertainment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $125,000.00/yr The annual base salary range for this position in California is $100,000 to $125,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations. We are seeking a dynamic and experienced Team Member Relations Manager to lead and manage employee relations at OCSE. This role is crucial in fostering a positive work environment, ensuring compliance with labor laws, facilitating conflict resolution, and promoting a culture that aligns with our core values. The ideal candidate will have a strong background in employee relations and HR compliance in fast-paced, customer-centric industries. Responsibilities Employee Relations & Conflict Resolution Lead complex and sensitive employee relations investigations, ensuring fairness, consistency, and legal compliance Provide guidance and support to managers and team members on conflict resolution, discipline, performance issues, and policy interpretation Coach leaders on proactive employee engagement and team development practices Partner with legal counsel when necessary to mitigate organizational risk Policy & Compliance Develop, revise, and implement HR policies and procedures that reflect best practices and comply with federal, state, and local laws Ensure consistent application of company policies across locations and departments Conduct training sessions for managers and employees on topics such as harassment prevention, workplace conduct, and performance management Collaborate with HR leadership to align employee relations initiatives with business goals and cultural values Analyze trends in employee relations data and recommend proactive solutions Serve as a subject matter expert and thought partner for continuous improvement in employee satisfaction and retention strategies Investigations & Documentation Lead prompt, thorough, and confidential investigations into complaints and concerns Maintain accurate documentation and tracking of all ER issues using internal systems Develop reports and present insights and risk assessments to HR and executive leadership Qualifications: Bachelor’s degree in Human Resources, Business, or comparable experience 5-7 years of progressive employee relations experience Strong knowledge of labor laws, employment regulations, and HR best practices in California Demonstrated experience handling high-volume or high-complexity ER issues in hospitality, retail, restaurant, or sports organizations Exceptional interpersonal, coaching, and conflict-resolution skills Training and facilitation experience Ability to travel to field locations or venues as needed Preferred Experience
: HR certifications (PHR, SPHR, SHRM-CP/SHRM-SCP) Experience working in unionized environments Spanish speaking Knowledge, Skills, and Experience Education -
Bachelor's Degree Experience Required -
5+ Year This position is on-site. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Industries Entertainment Referrals increase your chances of interviewing at OC Sports & Entertainment by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Relationship Manager” roles.
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JPMorgan Private Client Relationship Manager - Los Angeles
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This range is provided by OC Sports & Entertainment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $125,000.00/yr The annual base salary range for this position in California is $100,000 to $125,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations. We are seeking a dynamic and experienced Team Member Relations Manager to lead and manage employee relations at OCSE. This role is crucial in fostering a positive work environment, ensuring compliance with labor laws, facilitating conflict resolution, and promoting a culture that aligns with our core values. The ideal candidate will have a strong background in employee relations and HR compliance in fast-paced, customer-centric industries. Responsibilities Employee Relations & Conflict Resolution Lead complex and sensitive employee relations investigations, ensuring fairness, consistency, and legal compliance Provide guidance and support to managers and team members on conflict resolution, discipline, performance issues, and policy interpretation Coach leaders on proactive employee engagement and team development practices Partner with legal counsel when necessary to mitigate organizational risk Policy & Compliance Develop, revise, and implement HR policies and procedures that reflect best practices and comply with federal, state, and local laws Ensure consistent application of company policies across locations and departments Conduct training sessions for managers and employees on topics such as harassment prevention, workplace conduct, and performance management Collaborate with HR leadership to align employee relations initiatives with business goals and cultural values Analyze trends in employee relations data and recommend proactive solutions Serve as a subject matter expert and thought partner for continuous improvement in employee satisfaction and retention strategies Investigations & Documentation Lead prompt, thorough, and confidential investigations into complaints and concerns Maintain accurate documentation and tracking of all ER issues using internal systems Develop reports and present insights and risk assessments to HR and executive leadership Qualifications: Bachelor’s degree in Human Resources, Business, or comparable experience 5-7 years of progressive employee relations experience Strong knowledge of labor laws, employment regulations, and HR best practices in California Demonstrated experience handling high-volume or high-complexity ER issues in hospitality, retail, restaurant, or sports organizations Exceptional interpersonal, coaching, and conflict-resolution skills Training and facilitation experience Ability to travel to field locations or venues as needed Preferred Experience
: HR certifications (PHR, SPHR, SHRM-CP/SHRM-SCP) Experience working in unionized environments Spanish speaking Knowledge, Skills, and Experience Education -
Bachelor's Degree Experience Required -
5+ Year This position is on-site. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Industries Entertainment Referrals increase your chances of interviewing at OC Sports & Entertainment by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Relationship Manager” roles.
Santa Ana, CA $90,000.00-$100,000.00 1 month ago Los Angeles, CA $80,000.00-$90,000.00 1 hour ago Customer Relationship Management Manager
Newport Beach, CA $113,000.00-$158,000.00 2 weeks ago Los Angeles, CA $75,000.00-$85,000.00 1 month ago Los Angeles, CA $123,241.00-$156,419.00 3 weeks ago Chino, CA $73,770.00-$191,292.00 1 month ago Monterey Park, CA $100,000.00-$140,000.00 1 week ago Irvine, CA $100,000.00-$200,000.00 1 week ago Account Executive (remote anywhere in the USA)
Irvine, CA $120,000.00-$160,000.00 4 days ago Business Relationship Manager I - Officer
Buena Park, CA $115,000.00-$184,000.00 1 day ago Account Executive, Media and Entertainment
Los Angeles, CA $200,000.00-$225,000.00 2 weeks ago Business Relationship Manager I - Officer
Customer Services & Ecommerce Client Advisor, the Americas
Los Angeles Metropolitan Area $73,770.00-$191,292.00 1 month ago Ontario, CA $191,292.00-$286,938.00 1 month ago Los Angeles Metropolitan Area 2 weeks ago Upland, CA $191,292.00-$286,938.00 1 month ago Commerce, CA $73,770.00-$191,292.00 1 month ago Sales Account Executive - Middle Market (remote)
JPMorgan Private Client Relationship Manager - Los Angeles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr