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Choices Coordinated Care Solutions

Chief Operations Officer

Choices Coordinated Care Solutions, Indianapolis, Indiana, us, 46262

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Chief Operations Officer

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Chief Operations Officer

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Choices Coordinated Care Solutions The Chief Operations Officer (COO) has executive responsibility for and authority over all facets of Choices’ operations. The COO has primarily responsibility for all site operations and works with the CEO on oversight of other administrative functions. The COO assists the CEO in providing leadership, vision, and direction for all activities of Choices. The COO works in concert with the CEO, CFO, and executive team to grow the business activities, ensure that high quality care is provided across the many business units, and support new ventures that fit with Choices’ vision.

Essential Duties And Responsibilities

Continuously apprises CEO of operational issues and assists in designing strategies to maximize Choices fiscal and clinical outcomes. Analyzes operational data and employs approved management techniques to obtain maximum effectiveness and efficiency. Ensures implementation of quality control measures for Choices’ business units, setting up cross-team committees as needed to ensure cohesive and seamless operations. Works closely with CFO and VP of Human Resources regarding the operations of Choices and ensure compliance with laws, regulations, policies, and procedures. Uses a broad knowledge of Choices’ policies, regulations, and procedures to ensure the effective and efficient management of each business unit. Clearly and effectively communicates Choices’ strategic direction; creates enthusiasm and instills commitment and motivation for challenging goals. Provides leadership and direction to ensure the successful day-to-day direction, coordination, and management of the operations, schedule, and staff of Choices. Meets regularly with Choices’ Site Leadership updating and designing operational strategies and working collaboratively with others. Develops and maintains an environment for staff at all levels characterized by openness, respect, and dedicated teamwork. Works closely with CFO and CEO to develop and implement the annual budget and strategic planning initiatives while providing financially responsible leadership. Willingly completes other duties as assigned to meet the strategic and financial objectives of Choices.

Supervision

Uses strengths-based supervision so each person supervised comes to know his/her own strengths and weaknesses and uses strengths in day-to-day work. Ensures that each employee supervised has opportunities for personal and professional growth. Provides clear expectations for each supervised staff. Models adherence to Choices’ Guiding Principles and holds staff accountable for knowing and practicing principles. Addresses identified performance issues in a timely, consistent, and fair manner. Completes annual performance evaluations and quarterly goal setting check-ins with assigned staff. Provides direct supervision to assigned staff.

Qualifications

Minimum of master’s degree in human services, management, or similar field. Significant experience related directly to position duties may be considered as substitute for formal education. Minimum of seven years of experience in care management operations, including community program development, collaboration and inter-agency coordination activities, developing and managing budgets, and blended and braided funding methods. Demonstrated supervisory experience that promotes leadership and initiative in all staff, successful team building, consensus building, conflict resolution, staff development, and advocacy. Demonstrated ability to work effectively and collaboratively across a large organization, across multiple systems, and with a broad cross section of stakeholders toward agreed upon objectives. Demonstrated skill in fiscal management activities, team building, and development. Strong knowledge of and genuine respect for youth and adults with mental health issues and a firm commitment to empowering their families. Highly organized. Must possess a valid driver’s license in state of residence and auto insurance. Demonstrated ability to: Work effectively with internal and external individuals, including other professionals in the community. Work effectively as a member of a team. Effectively communicate to various internal and external audiences in both person and through various electronic media. Manage time and work effectively with minimal supervision. Effectively manage multiple priorities simultaneously.

Salary: $160,000

Benefits Include

Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program

Seniority level

Seniority level Executive Employment type

Employment type Full-time Job function

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