XMS Solutions, Inc.
IT Specialist , Network & Systems (Microsoft focus
XMS Solutions, Inc., Washington, District of Columbia, us, 20022
IT Specialist, Network & Systems (Microsoft focus)
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IT Specialist, Network & Systems (Microsoft focus)
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XMS Solutions, Inc. #cj IT Operations Center Analyst/Junior Watch Officer
provides leadership and management for the IT Service Organization Operations Center support networking, voice services, security operations, enterprise mobility, email, and other related collaboration, communications, and messaging systems for the Department of State worldwide. Develops and initiates, maintains, and revises policies and procedures for the general operation of the Operations Center within the Vanguard 2.2.1 Program. Onsite work location. The Technical Effort Includes
Serves as the primary point of contact for Enterprise Incidents and Changes for the Operations Center on the assigned shift. Coordinates support of the Department of State Enterprise-wide systems and services associated with networking, voice services, security operations, email, and related collaboration tools, and Enterprise mobility and messaging. Develops and manages ITIL-based services using Service Operations, Service Transition, and Continual Service Improvement methodologies. Interfaces, coordinates, and resolves issues with multiple senior government managers and worldwide embassies and posts. Conducts data analysis independently and in coordination with service areas to quickly identify system and service issues. Conducts long-range tracking of system and service quality and continuity of operations (e.g., crisis events, power outages, and enterprise projects). Provides programmatic and technical guidance to other personnel as needed. Develops or updates written procedures related to service activities. Ensures that internal controls are in place and operating effectively. Fosters a comprehensive understanding of how all areas collectively contribute towards achieving the Operation Center’s objectives. Completes performance monitoring during the shift and takes actions if warranted. Ensures that all outages and issues are reported accurately and in a timely fashion. Required Education & Experience
Technical experience in one or more of the following areas: Strong networking background. Working knowledge of WAN technologies. Working knowledge of TCP/IP LAN technologies. Knowledge of enterprise network operations and computing technologies including MS Exchange 2010, MS O365, Active Directory, MS Exchange. Ability to work effectively in a team environment and contribute towards program goals. Willingness to exercise initiative with focus on enhancing the team effort. Skills & Experience
Active Directory, GPO, Azure, Hyper-V, Cisco, Fortinet, LAN/WAN Required Clearance
US Citizenship. Ability to obtain a Top Secret clearance. Ability to obtain an interim Top Secret clearance prior to starting work. Additional Skills
Knowledge of network hardware and security tools such as Cisco, Fortinet, Hyper-V, Azure, Active Directory, GPO, LAN/WAN technologies. Other Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at XMS Solutions, Inc. by 2x Get notified about new Information Technology Specialist jobs in
Washington, DC . Salary ranges vary, with recent postings from $60,000 to over $133,000.
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Join to apply for the
IT Specialist, Network & Systems (Microsoft focus)
role at
XMS Solutions, Inc. #cj IT Operations Center Analyst/Junior Watch Officer
provides leadership and management for the IT Service Organization Operations Center support networking, voice services, security operations, enterprise mobility, email, and other related collaboration, communications, and messaging systems for the Department of State worldwide. Develops and initiates, maintains, and revises policies and procedures for the general operation of the Operations Center within the Vanguard 2.2.1 Program. Onsite work location. The Technical Effort Includes
Serves as the primary point of contact for Enterprise Incidents and Changes for the Operations Center on the assigned shift. Coordinates support of the Department of State Enterprise-wide systems and services associated with networking, voice services, security operations, email, and related collaboration tools, and Enterprise mobility and messaging. Develops and manages ITIL-based services using Service Operations, Service Transition, and Continual Service Improvement methodologies. Interfaces, coordinates, and resolves issues with multiple senior government managers and worldwide embassies and posts. Conducts data analysis independently and in coordination with service areas to quickly identify system and service issues. Conducts long-range tracking of system and service quality and continuity of operations (e.g., crisis events, power outages, and enterprise projects). Provides programmatic and technical guidance to other personnel as needed. Develops or updates written procedures related to service activities. Ensures that internal controls are in place and operating effectively. Fosters a comprehensive understanding of how all areas collectively contribute towards achieving the Operation Center’s objectives. Completes performance monitoring during the shift and takes actions if warranted. Ensures that all outages and issues are reported accurately and in a timely fashion. Required Education & Experience
Technical experience in one or more of the following areas: Strong networking background. Working knowledge of WAN technologies. Working knowledge of TCP/IP LAN technologies. Knowledge of enterprise network operations and computing technologies including MS Exchange 2010, MS O365, Active Directory, MS Exchange. Ability to work effectively in a team environment and contribute towards program goals. Willingness to exercise initiative with focus on enhancing the team effort. Skills & Experience
Active Directory, GPO, Azure, Hyper-V, Cisco, Fortinet, LAN/WAN Required Clearance
US Citizenship. Ability to obtain a Top Secret clearance. Ability to obtain an interim Top Secret clearance prior to starting work. Additional Skills
Knowledge of network hardware and security tools such as Cisco, Fortinet, Hyper-V, Azure, Active Directory, GPO, LAN/WAN technologies. Other Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at XMS Solutions, Inc. by 2x Get notified about new Information Technology Specialist jobs in
Washington, DC . Salary ranges vary, with recent postings from $60,000 to over $133,000.
#J-18808-Ljbffr