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Flik Hospitality Group

Training Coordinator

Flik Hospitality Group, San Francisco, California, United States, 94199

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Training Coordinator

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Training Coordinator

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Flik Hospitality Group Flik Hospitality Group provided pay range

This range is provided by Flik Hospitality Group . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$75,000.00/yr - $78,000.00/yr Working as a Training Coordinator, you will oversee, enhance, and track training programs for associates at all levels. You will be responsible for implementing, evaluating, and assisting in the development of training initiatives that align with our company’s goals and elevate service standards. This onsite position is based at San Francisco International Airport. The ideal candidate will demonstrate flexibility in their work schedule, which will be determined by the specific training needs and requirements. Key Responsibilities: Training Program Implementation : Implement comprehensive training programs for new hires and existing associates, focusing on customer service, operational procedures, technology, and compliance standards. Assist in development as needed. Collateral Maintenance:

Regularly review and provide recommendations for updates to existing training collateral Needs Assessment:

Conduct regular assessments to identify training needs and gaps in skills among staff members, utilizing feedback and performance metrics. Facilitation and Delivery:

Lead training sessions and workshops, ensuring engaging and interactive learning experiences that cater to diverse learning styles. Mentorship:

Provide ongoing support and mentorship to employees, fostering a culture of continuous learning and improvement. Evaluation and Feedback : Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance reviews, making adjustments as necessary. Collaboration:

Work closely with department heads to ensure alignment of training programs with operational goals and guest expectations. Project Management:

Manage scheduling and keep up with participant progress for all training initiatives. Documentation:

Maintain accurate records of training activities, participant progress, and program effectiveness for reporting and compliance purposes. Industry trends:

Stay updated on hospitality industry trends and best practices to continuously enhance training content and methods. Required Qualifications: 3+ years of experience in hospitality training or a similar role Strong knowledge of operations and service standards Excellent communication, presentation, facilitation, training, and interpersonal skills Proficiency in Microsoft Office Outstanding organizational and time management skills and the ability to manage multiple tasks and high workload—must be able to adapt to frequent change Proven ability to deliver effective training programs Familiarity with learning management systems (LMS) and training software Certification in training or instructional design is a plus Work schedule will be determined by training needs and requirements Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Training Industries Food and Beverage Services and Airlines and Aviation Referrals increase your chances of interviewing at Flik Hospitality Group by 2x Inferred from the description for this job

Medical insurance Vision insurance Disability insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Training Coordinator” roles.

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