Suffolk University
The Program Manager provides essential administrative
and
operational
leadership
and support
to
Suffolk Law’s nationally ranked Clinical Programs
at a time when the Clinical Programs are expanding due to increased philanthropic and grant support
. The Clinical Law Programs feature a fully functioning legal services office embedded in the Law School that spans 14 different practice areas and enrolls approximately 140 students per year.
Th
e Program Manager
plays a central role in managing
the day-to day operations and
logistics
of
the Clinics
and Externship Programs
and ensur
es
the delivery of high-quality legal education
and client services
.
The Program Manager also supports the Externship Program
, servicing hundreds of students working for credit
.
T
he Program Manager supervises
a small team of administrative
staff and collaborates with faculty, students, University departments,
and
external
parties
. Primary Responsibilities:
Ensure
the
efficient and professional
operations of the Clinica
l
Programs
, including handling and assigning
client
intake, greeting guests and clients,
distributing law-related mail
,
overseeing
supplies,
operating law
office technology, and
providing
office trouble-shooting. Work closely with and support law
the Clinical
Program
s Faculty
Director, including assisting with core office functions and operations, addressing program challenges and problem-solving, and
handling
special projects. Supervise and manage administrative staff
, including
conducting regular
meetings and annual performance reviews
of
a
small administrative team,
approving time and leave requests of staff,
managing
office schedules
and staffing adjustments
,
and
training and supervising work of administrative staff. Provide and coordinate administrative s
upport
to
law faculty and student attorneys
, including onboarding and close-out of clinical faculty, staff and students
. Manage student-facing processes
,
including clinic applications, recruitment, acceptance communications,
and
orientation, and
respond
to student inquiries and concerns
. Maintain
accounts
and support
use of law
practice management platforms (e.g., Clio, Time Matters, DocuSign
, and remote computer platform
)
and educational software (Canvas),
as well as
oversee case file
closure,
archiving,
and
destruction processes. Oversee b
udget an
d procurement, including setting up contracts with vendors,
invoice processing, purchase orders, and reimbursements
. Coordinate with relevant University Departments,
including insurance and risk
management, budget office, technology
and media departments
,
library, events office,
and
archives
. Oversee planning and execution of internal and external events held by Clinical Programs, including student orientation, faculty meetings and retreats, alumni events, educational conferences, and graduation activities. Serve as primary contact for the Clinical Programs
and
respond to inquiries D
raft program materials to support
communications
and
recruitment
efforts
. Collect and organize data for Clinical Programs, including student enrollment
,
case
,
and client data. Requirements/Qualifications:
Associate degree or bachelor’s degree
preferred
, advanced degree
a plus At least
3
years of a
dministrative
, clerical, or program support
experience, preferably in a legal or higher education setting Supervisory experience strongly preferred Demonstrated ability to manage multiple priorities, deadlines, and stakeholders
, including prioritizing tasks
and
advanced
planning Strong computer skills, including Microsoft Office Suite
and
comfort learning new technologies such as Workday
(HR platform)
, Clio
(law practice management platform)
,
Canvas (educational platform),
and
other University and law practice technologies
. Experience with budgeting, procurement, and contract management preferred Experience
with
event planning preferred Excellent initiative and follow-through and ability
to exercise discretion and maintain confidentiality
in law practice setting Excellent
i
nterpersonal
skills
and
strong written and verbal
communication skills Comfort working with diverse populations
,
including students, clients, faculty, and external partners Fluency in spoken Spanish is preferred
#J-18808-Ljbffr
and
operational
leadership
and support
to
Suffolk Law’s nationally ranked Clinical Programs
at a time when the Clinical Programs are expanding due to increased philanthropic and grant support
. The Clinical Law Programs feature a fully functioning legal services office embedded in the Law School that spans 14 different practice areas and enrolls approximately 140 students per year.
Th
e Program Manager
plays a central role in managing
the day-to day operations and
logistics
of
the Clinics
and Externship Programs
and ensur
es
the delivery of high-quality legal education
and client services
.
The Program Manager also supports the Externship Program
, servicing hundreds of students working for credit
.
T
he Program Manager supervises
a small team of administrative
staff and collaborates with faculty, students, University departments,
and
external
parties
. Primary Responsibilities:
Ensure
the
efficient and professional
operations of the Clinica
l
Programs
, including handling and assigning
client
intake, greeting guests and clients,
distributing law-related mail
,
overseeing
supplies,
operating law
office technology, and
providing
office trouble-shooting. Work closely with and support law
the Clinical
Program
s Faculty
Director, including assisting with core office functions and operations, addressing program challenges and problem-solving, and
handling
special projects. Supervise and manage administrative staff
, including
conducting regular
meetings and annual performance reviews
of
a
small administrative team,
approving time and leave requests of staff,
managing
office schedules
and staffing adjustments
,
and
training and supervising work of administrative staff. Provide and coordinate administrative s
upport
to
law faculty and student attorneys
, including onboarding and close-out of clinical faculty, staff and students
. Manage student-facing processes
,
including clinic applications, recruitment, acceptance communications,
and
orientation, and
respond
to student inquiries and concerns
. Maintain
accounts
and support
use of law
practice management platforms (e.g., Clio, Time Matters, DocuSign
, and remote computer platform
)
and educational software (Canvas),
as well as
oversee case file
closure,
archiving,
and
destruction processes. Oversee b
udget an
d procurement, including setting up contracts with vendors,
invoice processing, purchase orders, and reimbursements
. Coordinate with relevant University Departments,
including insurance and risk
management, budget office, technology
and media departments
,
library, events office,
and
archives
. Oversee planning and execution of internal and external events held by Clinical Programs, including student orientation, faculty meetings and retreats, alumni events, educational conferences, and graduation activities. Serve as primary contact for the Clinical Programs
and
respond to inquiries D
raft program materials to support
communications
and
recruitment
efforts
. Collect and organize data for Clinical Programs, including student enrollment
,
case
,
and client data. Requirements/Qualifications:
Associate degree or bachelor’s degree
preferred
, advanced degree
a plus At least
3
years of a
dministrative
, clerical, or program support
experience, preferably in a legal or higher education setting Supervisory experience strongly preferred Demonstrated ability to manage multiple priorities, deadlines, and stakeholders
, including prioritizing tasks
and
advanced
planning Strong computer skills, including Microsoft Office Suite
and
comfort learning new technologies such as Workday
(HR platform)
, Clio
(law practice management platform)
,
Canvas (educational platform),
and
other University and law practice technologies
. Experience with budgeting, procurement, and contract management preferred Experience
with
event planning preferred Excellent initiative and follow-through and ability
to exercise discretion and maintain confidentiality
in law practice setting Excellent
i
nterpersonal
skills
and
strong written and verbal
communication skills Comfort working with diverse populations
,
including students, clients, faculty, and external partners Fluency in spoken Spanish is preferred
#J-18808-Ljbffr