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Roark

OluKai Retail Store Manager- Sheraton Waikiki

Roark, Honolulu, Hawaii, United States, 96814

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About the Role As the OluKai Retail Store Manager, your kuleana (responsibility) is to create a premium and welcoming experience where customers can discover and purchase the perfect OluKai product. We are seeking an experienced Retail Manager who embodies the OluKai brand and leads with Aloha. You will be responsible for fostering an exceptional in-store experience while overseeing all aspects of store operations. You are someone of high integrity, community-oriented, and able to thrive in the dynamic retail environment. What You Bring Performance Proven ability to manage store financial plans including revenue and expenses Track record of achieving or exceeding sales goals, KPIs, and profitability metrics Strong analytical skills to evaluate customer profiles, sales trends, and competitor data to inform product assortment and merchandising decisions Operations Experience managing inventory flow and restocking processes Ability to identify stock gaps and place fill-in orders appropriately Expertise in back-of-house operations, daily maintenance, and supply needs Proficiency in POS operations, returns/exchanges, gift card processing, and daily reconciliation Ensure accurate collection and entry of customer/member information Visual Merchandising, Brand & Product Ability to coach and develop a team of product storytellers Maintain seasonal floor sets and visual merchandising standards Act as an OluKai brand ambassador at store and community events Collaborate with Marketing on event content, presentations, and ambassador experiences Lead and attend all in-store events unless otherwise approved Team Experience in hiring, onboarding, and developing retail staff in partnership with HR Motivate the team to approach each shift with energy and Aloha Manage scheduling, shift swaps, and break compliance Handle conflict resolution with professionalism Conduct performance check-ins aligned with corporate calendars What We Offer Employee discount across all Archipelago brands: OluKai, Roark, Melin, and Kaenon Complimentary annual product from each brand Flexible work schedule Snack/beverage reimbursement up to $100 Bonus program eligibility Team-building events Medical, dental, and vision insurance 401(k) retirement plan Skills & Qualifications Minimum 3 years of retail management experience BA or BS degree preferred Availability to work weekends, evenings, and holidays Self-motivated with strong entrepreneurial drive Customer-focused mindset with a leadership style rooted in Aloha Strong communication and adaptability across teams Creative, positive team player Benefits & Perks Generous product gift program and all-brand discounts Growth opportunities within the Archipelago family: OluKai, Kaenon, Melin, and Roark Company bonus program 5- and 10-year anniversary gifts, including travel to Hawaii and other destinations Company-paid life insurance 401(k) with employer match 15 days of PTO plus 1 additional day for each work anniversary 3 floating holidays per year Work with a talented, passionate team that embraces the ocean lifestyle Our Commitment Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce. We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, gender identity or expression, religion, national origin, age, disability, marital or veteran status, or any other protected status under applicable law. If you require accommodation due to disability or assistive technology, please contact us at

hr@arch-cos.com .

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