CodeMax Behavioral Health Billing
Verification of Benefits (VOB) Team Lead
CodeMax Behavioral Health Billing, Fort Lauderdale, Florida, us, 33336
Verification of Benefits (VOB) Team Lead
Join to apply for the
Verification of Benefits (VOB) Team Lead
role at
CodeMax Behavioral Health Billing Verification of Benefits (VOB) Team Lead
5 days ago Be among the first 25 applicants Join to apply for the
Verification of Benefits (VOB) Team Lead
role at
CodeMax Behavioral Health Billing Reports to: Verification of Benefits Supervisor
Employment Status: Full-Time
FLSA Status: Non-Exempt
Location: Florida
Work Location: On Site
Work Hours: 8AM – 4:30 PM Monday to Friday
Job Summary:
This vital role is responsible for overseeing the daily operations and performance of the VOB representatives to ensure timely, accurate, and thorough insurance verifications. This role serves as a liaison between staff, management, and other departments, ensuring a consistent workflow and high-quality service. The VOB Team Lead provides support through training, quality assurance, process improvement, and by addressing escalated issues related to benefit verification. This position requires strong leadership, a deep understanding of insurance verification processes, and the ability to maintain productivity in a fast-paced healthcare environment.
Duties/Responsibilities:
Supervise daily operations of the Verification of Benefits team to ensure accuracy, efficiency, and compliance with company policies and payer requirements. Assign and monitor workloads, track productivity, and adjust staffing as needed to meet departmental goals and timelines. Provide training, coaching, and ongoing support to team members to ensure consistent performance and development. Track and report performance metrics, trends, and compliance issues to management. Contacts insurance companies when need it via phone to verify patient eligibility and benefits. Collaborate with other team members to resolve discrepancies in patient insurance information. Provides support to the billing department by ensuring accurate eligibility information is available for claims processing. All other duties as assigned.
Required Skills/Abilities:
Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in healthcare billing software and Microsoft Office Suite. Ability to work independently and as part of a team. Exceptional attention to detail. Proven ability to multitask effectively. Comfortable with extended periods of phone communication. A strong sense of urgency and commitment to timely task completion.
Education and Experience:
High school diploma or equivalent required. Basic understanding of ICD-10 and CPT codes to accurately interpret patient diagnoses and procedures when verifying benefits Knowledge of HIPAA and other healthcare industry regulations. Proficiency with electronic health records (EHR) systems and insurance verification platforms.
Benefits:
Health Insurance Vision Insurance Dental Insurance 401(k) plan with matching contributions
Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries Medical Practices, Hospitals and Health Care, and Veterinary Services Referrals increase your chances of interviewing at CodeMax Behavioral Health Billing by 2x Sign in to set job alerts for “Verification Specialist” roles.
Verification of Benefits (VOB) Specialist
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Join to apply for the
Verification of Benefits (VOB) Team Lead
role at
CodeMax Behavioral Health Billing Verification of Benefits (VOB) Team Lead
5 days ago Be among the first 25 applicants Join to apply for the
Verification of Benefits (VOB) Team Lead
role at
CodeMax Behavioral Health Billing Reports to: Verification of Benefits Supervisor
Employment Status: Full-Time
FLSA Status: Non-Exempt
Location: Florida
Work Location: On Site
Work Hours: 8AM – 4:30 PM Monday to Friday
Job Summary:
This vital role is responsible for overseeing the daily operations and performance of the VOB representatives to ensure timely, accurate, and thorough insurance verifications. This role serves as a liaison between staff, management, and other departments, ensuring a consistent workflow and high-quality service. The VOB Team Lead provides support through training, quality assurance, process improvement, and by addressing escalated issues related to benefit verification. This position requires strong leadership, a deep understanding of insurance verification processes, and the ability to maintain productivity in a fast-paced healthcare environment.
Duties/Responsibilities:
Supervise daily operations of the Verification of Benefits team to ensure accuracy, efficiency, and compliance with company policies and payer requirements. Assign and monitor workloads, track productivity, and adjust staffing as needed to meet departmental goals and timelines. Provide training, coaching, and ongoing support to team members to ensure consistent performance and development. Track and report performance metrics, trends, and compliance issues to management. Contacts insurance companies when need it via phone to verify patient eligibility and benefits. Collaborate with other team members to resolve discrepancies in patient insurance information. Provides support to the billing department by ensuring accurate eligibility information is available for claims processing. All other duties as assigned.
Required Skills/Abilities:
Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in healthcare billing software and Microsoft Office Suite. Ability to work independently and as part of a team. Exceptional attention to detail. Proven ability to multitask effectively. Comfortable with extended periods of phone communication. A strong sense of urgency and commitment to timely task completion.
Education and Experience:
High school diploma or equivalent required. Basic understanding of ICD-10 and CPT codes to accurately interpret patient diagnoses and procedures when verifying benefits Knowledge of HIPAA and other healthcare industry regulations. Proficiency with electronic health records (EHR) systems and insurance verification platforms.
Benefits:
Health Insurance Vision Insurance Dental Insurance 401(k) plan with matching contributions
Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries Medical Practices, Hospitals and Health Care, and Veterinary Services Referrals increase your chances of interviewing at CodeMax Behavioral Health Billing by 2x Sign in to set job alerts for “Verification Specialist” roles.
Verification of Benefits (VOB) Specialist
Administrative Assistant/ Document Controls Specialist
Airfield - Entry Level Office Coordinator
Human Resources Administrative Assistant
Delray Beach, FL $19.50-$26.81 2 months ago Fort Lauderdale, FL $90,000.00-$95,000.00 3 weeks ago Secretary-Facility Services-FT Days BHMC #19719
Call Center Admin Team Lead for Collections Department
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr