LexisNexis Risk Solutions
Sr. Customer Success Manager, Business Services (Remote)
LexisNexis Risk Solutions, Seattle, Washington, us, 98127
Sr. Customer Success Manager, Business Services (Remote)
Join to apply for the
Sr. Customer Success Manager, Business Services (Remote)
role at
LexisNexis Risk Solutions Sr. Customer Success Manager, Business Services (Remote)
1 day ago Be among the first 25 applicants Join to apply for the
Sr. Customer Success Manager, Business Services (Remote)
role at
LexisNexis Risk Solutions Get AI-powered advice on this job and more exclusive features. About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/. About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.
About The Team
Our Strategic Digital Markets team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.
About The Job
The Senior Customer Success Manager role will bridge technical depth with client-facing excellence. This role will be instrumental in delivering proactive, insight-driven solutions that drive revenue and deepen client relationships.
You'll Be Responsible For
Designing and delivering tailored solutions that align with client goals. Leveraging platforms such as Databricks, Snowflake, PowerBI and Tableau to uncover trends and craft compelling data stories. Collaborating with Sales, Product, and Market Planning to support pipeline acceleration and solution innovation. Owning post-sale relationships with enterprise clients, ensuring adoption, satisfaction, and renewal. Conducting regular business reviews, performance tracking, and roadmap alignment sessions. Serving as a trusted advisor across procurement, legal, and technical stakeholders Supporting multi-year agreements and integrations by navigating complex client ecosystems Contributing to internal enablement efforts such as Highspot content curation and workshop facilitation Helping shape go-to-market strategies and feedback loops with Product and Marketing.
Qualifications
Have Bachelor's degree or equivalent experience. 8+ years of proven sales/sales support experience, like technical consulting or customer success. Experience working with enterprise clients in regulated industries is a plus Strong background in data analytics, risk/compliance platforms, or SaaS delivery. Able to work as part of a team, accomplishing mutual team goals. Strong organizational, time management and forecasting skills. Excellent communication skills. Skilled in data storytelling and visualization (e.g., Tableau, Power BI).
Learn more about the LexisNexis Risk team and our culture here.
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits. Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan. Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs. Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity. Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits. Health Savings, Health Care, Dependent Care and Commuter Spending Accounts. In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Data Infrastructure and Analytics Referrals increase your chances of interviewing at LexisNexis Risk Solutions by 2x Get notified about new Customer Success Manager jobs in
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#J-18808-Ljbffr
Join to apply for the
Sr. Customer Success Manager, Business Services (Remote)
role at
LexisNexis Risk Solutions Sr. Customer Success Manager, Business Services (Remote)
1 day ago Be among the first 25 applicants Join to apply for the
Sr. Customer Success Manager, Business Services (Remote)
role at
LexisNexis Risk Solutions Get AI-powered advice on this job and more exclusive features. About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/. About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.
About The Team
Our Strategic Digital Markets team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.
About The Job
The Senior Customer Success Manager role will bridge technical depth with client-facing excellence. This role will be instrumental in delivering proactive, insight-driven solutions that drive revenue and deepen client relationships.
You'll Be Responsible For
Designing and delivering tailored solutions that align with client goals. Leveraging platforms such as Databricks, Snowflake, PowerBI and Tableau to uncover trends and craft compelling data stories. Collaborating with Sales, Product, and Market Planning to support pipeline acceleration and solution innovation. Owning post-sale relationships with enterprise clients, ensuring adoption, satisfaction, and renewal. Conducting regular business reviews, performance tracking, and roadmap alignment sessions. Serving as a trusted advisor across procurement, legal, and technical stakeholders Supporting multi-year agreements and integrations by navigating complex client ecosystems Contributing to internal enablement efforts such as Highspot content curation and workshop facilitation Helping shape go-to-market strategies and feedback loops with Product and Marketing.
Qualifications
Have Bachelor's degree or equivalent experience. 8+ years of proven sales/sales support experience, like technical consulting or customer success. Experience working with enterprise clients in regulated industries is a plus Strong background in data analytics, risk/compliance platforms, or SaaS delivery. Able to work as part of a team, accomplishing mutual team goals. Strong organizational, time management and forecasting skills. Excellent communication skills. Skilled in data storytelling and visualization (e.g., Tableau, Power BI).
Learn more about the LexisNexis Risk team and our culture here.
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits. Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan. Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs. Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity. Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits. Health Savings, Health Care, Dependent Care and Commuter Spending Accounts. In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Data Infrastructure and Analytics Referrals increase your chances of interviewing at LexisNexis Risk Solutions by 2x Get notified about new Customer Success Manager jobs in
Seattle, WA . Seattle, WA $60,000.00-$75,000.00 2 weeks ago Bellevue, WA $105,000.00-$135,000.00 1 month ago Bellevue, WA $95,000.00-$100,000.00 5 days ago Customer Success Manager (US Only - Hybrid)
Seattle, WA $95,000.00-$115,000.00 2 months ago Seattle, WA $90,000.00-$120,000.00 3 weeks ago Enterprise Customer Success Senior Manager
Bellevue, WA $95,000.00-$100,000.00 3 days ago Manager, Customer Success, Consumables - Health & Wellness
Seattle, WA $109,300.00-$233,800.00 2 weeks ago Enterprise Customer Success Senior Manager
Bellevue, WA $95,000.00-$100,000.00 4 days ago Seattle, WA $52,400.00-$112,000.00 4 days ago Manager, Customer Experience (West Coast)
Seattle, WA $123,100.00-$154,200.00 1 week ago Seattle, WA $160,000.00-$190,000.00 1 day ago Senior Customer Success Manager , Home & Lifestyle
Seattle, WA $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Amazon Music
Seattle, WA $72,000.00-$154,000.00 2 weeks ago Customer Success Manager, Digital - Commerce Cloud
Seattle, WA $133,400.00-$223,700.00 1 hour ago Seattle, WA $133,400.00-$223,700.00 4 days ago Customer Success Manager (Public Sector)
Bellevue, WA $89,000.00-$97,750.00 6 days ago Seattle, WA $133,400.00-$223,700.00 3 weeks ago Bellevue, WA $133,400.00-$223,700.00 4 days ago Sr. Customer Success Manager, Alexa Enterprise
Seattle, WA $99,500.00-$212,800.00 2 weeks ago Customer Success Manager, Digital - Commerce Cloud
Bellevue, WA $133,400.00-$223,700.00 1 hour ago Bellevue, WA $133,400.00-$223,700.00 3 weeks ago Bellevue, WA $90,000.00-$120,000.00 1 month ago Customer Success Manager, Amazon Robotics, Fulfillment
Seattle, WA $118,200.00-$204,300.00 2 weeks ago Seattle, WA $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr