Service Corporation International
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Manage the daily operations of a single Care Center location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
* Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals * Accountable for monitoring and achieving annual financial goals * Approve expenditures and invoices including overtime
Operations
* Manage the daily activities ensuring on-time services * Assure the location's operating practices comply with applicable federal and state regulations and Company policies * Establish location goals and priorities * Effectively present and communicate Company and Market strategies, values, and goals to staff * Manage frontline supervisor's responsibilities, expectations, and accountabilities * Collaborate with local Management for resource sharing, ideas, and business or operational enhancements * Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements * Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
People Development
* Develop a strong, trusting, and reliable team * Understand team members' career aspirations and provide assignments to develop skills and or close gaps * Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration * Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations * Collaborate with Human Resources and Market Leadership for recruiting and retention
Other
* Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company * Develop and or implement plans to improve customer satisfaction index and on-line community reviews
MINIMUM REQUIREMENTS
Education
* High school diploma or equivalent * Technical school diploma or Mortuary Science preferred * Bachelor's degree in Mortuary Science as required by state/province law and as prescribed by each state board
Certification/License
* Embalming license required for Manager Care Center as required by state/province law and as prescribed by each state board
Experience
* Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities * Minimum (2) years of experience managing people or projects * Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
* Ability to work evenings and weekends * Financial and business acumen * Proficient in MS Office suite * Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers * Excellent customer service skills
Pay: $83,167.35 - $133,132.65 annually
Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 61604
Category (Portal Searching): Operations
Job Location: US-IL - Peoria
Consider the possibilities of joining a Great Place to Work!
Manage the daily operations of a single Care Center location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
* Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals * Accountable for monitoring and achieving annual financial goals * Approve expenditures and invoices including overtime
Operations
* Manage the daily activities ensuring on-time services * Assure the location's operating practices comply with applicable federal and state regulations and Company policies * Establish location goals and priorities * Effectively present and communicate Company and Market strategies, values, and goals to staff * Manage frontline supervisor's responsibilities, expectations, and accountabilities * Collaborate with local Management for resource sharing, ideas, and business or operational enhancements * Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements * Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
People Development
* Develop a strong, trusting, and reliable team * Understand team members' career aspirations and provide assignments to develop skills and or close gaps * Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration * Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations * Collaborate with Human Resources and Market Leadership for recruiting and retention
Other
* Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company * Develop and or implement plans to improve customer satisfaction index and on-line community reviews
MINIMUM REQUIREMENTS
Education
* High school diploma or equivalent * Technical school diploma or Mortuary Science preferred * Bachelor's degree in Mortuary Science as required by state/province law and as prescribed by each state board
Certification/License
* Embalming license required for Manager Care Center as required by state/province law and as prescribed by each state board
Experience
* Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities * Minimum (2) years of experience managing people or projects * Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
* Ability to work evenings and weekends * Financial and business acumen * Proficient in MS Office suite * Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers * Excellent customer service skills
Pay: $83,167.35 - $133,132.65 annually
Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 61604
Category (Portal Searching): Operations
Job Location: US-IL - Peoria