Housing Support Specialist

Benefits: Paid Training Competitive salary Flexible schedule Now Hiring: Housing Support Specialists – Full-Time & On-Call (San Francisco, CA) Location: 250 Kearny Street, San Francisco, CA Employer: Augustine Angels Positions Available: Day, Night, Weekend, and Overnight Shifts Are you passionate about helping others, particularly our nation’s Veterans? Do you have experience in housing support, crisis de-escalation, or behavioral health? Join Augustine Angels and be part of a supportive team making a daily impact on lives at the 250 Kearny Street Project — a permanent supportive housing site for previously unhoused Veterans in San Francisco. Position Overview: We are hiring Housing Support Specialists to provide 24/7/365 coverage within the residence. This is a non-clinical, frontline support role responsible for monitoring tenant safety, building security, and coordinating with VA clinical staff to ensure residents maintain housing stability and independence. Key Responsibilities: Provide on-site coverage and tenant engagement in lobby and residential floors Conduct daily wellness and safety checks for residents Monitor and log visitors and tenant movement Enforce building policies and assist with de-escalation or emergencies Collaborate with VA staff on case coordination and resident needs Attend community meetings, orientations, and assist with tenant integration Maintain accurate documentation and submit required reports Qualifications: High School Diploma or GED required General understanding of mental health, substance abuse, trauma, and homelessness Experience in housing, social services, corrections, or similar settings preferred Strong communication, observation, and interpersonal skills Must pass PPD (TB) testing and background check Ability to remain professional in high-stress situations Bilingual (Spanish, Tagalog, Cantonese) a plus Must be caring, kind and compassionate Available Shifts: Day (7:00 AM – 3:00 PM) Evening (3:00 PM – 11:00 PM) Overnight (11:00 PM – 7:00 AM) Weekend Coverage Flexible on-call and backup positions also available What We Offer: Competitive hourly pay Opportunity to work on a VA-affiliated supportive housing program Paid onboarding and in-house training in trauma-informed care, de-escalation, and Housing First principles Supportive leadership To Apply: Please send your resume and a brief statement of interest to info@augustineangels.com with the subject line: “Housing Support Specialist"

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