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TEKsystems

Desktop Support Technician

TEKsystems, Bronx, New York, United States, 10400

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Description

Provide technical support and troubleshooting for desktops, laptops, and peripherals

Install, configure, and maintain operating systems (Windows) and software applications

Manage network connectivity, including TCP/IP, VPN, and wireless connections

Respond to help desk tickets and provide timely resolution to user issues

Collaborate with other IT teams to resolve complex technical problems

Follow established procedures for documenting and tracking support requests in ticketing system

Communicate effectively with end-users to provide clear instructions and guidance

Skills

Desktop, chromebooks, Hardware, Windows, Customer service, Technical support, Imaging, Printers, O365, Windows 10, Troubleshooting, Deployment, Office 365

Top Skills Details

Desktop,chromebooks,Hardware,Windows,Customer service,Technical support,Imaging,Printers,O365

Additional Skills & Qualifications

Additional Skills & Qualifications

Knowledge of Windows operating systems (Windows 10 and 11) and macOS

Experience providing desktop support in a corporate environment

Troubleshooting hardware and software issues

Excellent communication skills, both written and verbal

Ability to work independently as well as part of a team

Detail-oriented with strong problem-solving skills

Additional certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Westchester,NY.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.