Miro
Senior GTM Operations Manager, Multi-Product
Miro, San Francisco, California, United States, 94199
Senior GTM Operations Manager, Multi-Product Join to apply for the
Senior GTM Operations Manager, Multi-Product
role at
Miro Senior GTM Operations Manager, Multi-Product Join to apply for the
Senior GTM Operations Manager, Multi-Product
role at
Miro About The Team
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
In GTM Operations we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic GTM Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on GTM culture and top line and bottom line revenue. About The Team
In GTM Operations we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic GTM Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on GTM culture and top line and bottom line revenue.
About The Role
Miro is evolving into a multi-product platform, and we’re looking for a strategic and cross-functional
Senior Manager of GTM Operations
to support and scale our go-to-market motion across the
entire customer journey —from acquisition to expansion and retention.
This role will be a critical operator in ensuring new products are successfully launched and integrated into Miro’s broader GTM ecosystem. You’ll lead the operational strategy behind
new product introductions
and develop scalable
product-specific operations
that support teams across GTM once products reach steady state.
Your success will be measured by how effectively you help Miro deliver a seamless customer experience across our growing product portfolio—and how well you help internal teams navigate the complexities of a multi-product business.
What You’ll Do
New Product Introduction (NPI)
Partner with Product, Marketing, Sales, Customer Experience, GTM Strategy, and Analytics to ensure operational readiness for all new product launches Define and implement GTM requirements, including funnel instrumentation, processes and workflows, target setting, and systems readiness Develop success metrics and dashboards to track early performance and engagement across customer segments
End-to-End GTM Operations (Multi-Product)
Architect and maintain GTM processes that support a growing set of products across the entire customer lifecycle Collaborate with GTM Strategy and GTM Ops to design integrated workflows for multi-product reporting and analytics Enable frontline teams with product-specific processes, playbooks, and data to drive acquisition, conversion, and expansion
Steady-State Product Operations
Own the ongoing GTM operational model for products post-launch, including data pipelines, reporting, performance reviews, and process optimization Establish feedback loops between customer-facing teams and product teams to drive improvements in adoption, retention, and expansion Partner with GTM Ops and Finance to refine forecasting and pipeline management by product line Continuously monitor the health of multi-product motions, identifying gaps or friction points and proposing solutions to improve efficiency and experience.
What You’ll Need
6–8+ years of experience in GTM Operations, GTM Strategy, Revenue Operations, or related functions in a high-growth SaaS environment Deep understanding of full-funnel operations—from demand generation through customer success—in a multi-product context Experience leading cross-functional initiatives for product launches and post-launch lifecycle management Strong technical acumen with tools such as Salesforce, Gong, Gainsight, and BI platforms (e.g., Looker, Tableau) Excellent communicator and collaborator who thrives in matrixed environments with multiple stakeholders Highly analytical mindset with a bias for action and continuous process improvement.
What's In It For You
401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to Los Angeles and may not be applicable to other locations. The range for this role is $168,800 - $221,550. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check Out More About Life At Miro
Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesSoftware Development Referrals increase your chances of interviewing at Miro by 2x Sign in to set job alerts for “Senior Operations Manager” roles. San Mateo, CA $150,000.00-$185,000.00 2 weeks ago San Francisco, CA $150,000.00-$165,000.00 2 months ago Redwood City, CA $160,000.00-$200,000.00 1 week ago San Francisco, CA $120,000.00-$140,000.00 5 months ago San Francisco, CA $96,706.00-$114,289.00 2 weeks ago San Mateo, CA $133,100.00-$199,700.00 2 weeks ago Revenue Operations Manager, Opportunity to Cash San Francisco, CA $185,000.00-$210,000.00 2 days ago Senior Staff Business Operations Manager San Francisco, CA $137,600.00-$236,500.00 20 hours ago Sr. Manager of Growth Operations, Handshake AI San Francisco, CA $125,000.00-$200,000.00 4 days ago Strategic Operations Manager, Regulatory San Francisco, CA $106,000.00-$118,000.00 3 days ago Head of Operations - Central Ops (HW, Supply Chain, Procurement, Systems and Processes) Oakland, CA $80,000.00-$110,000.00 1 month ago Oakland, CA $80,000.00-$120,000.00 1 month ago San Francisco, CA $82,300.00-$107,000.00 3 months ago Manager, Sales Strategic Planning & Operations San Francisco, CA $182,000.00-$252,000.00 2 days ago San Francisco, CA $241,000.00-$275,000.00 2 weeks ago Oakland, CA $85,000.00-$105,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Senior GTM Operations Manager, Multi-Product
role at
Miro Senior GTM Operations Manager, Multi-Product Join to apply for the
Senior GTM Operations Manager, Multi-Product
role at
Miro About The Team
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
In GTM Operations we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic GTM Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on GTM culture and top line and bottom line revenue. About The Team
In GTM Operations we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic GTM Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on GTM culture and top line and bottom line revenue.
About The Role
Miro is evolving into a multi-product platform, and we’re looking for a strategic and cross-functional
Senior Manager of GTM Operations
to support and scale our go-to-market motion across the
entire customer journey —from acquisition to expansion and retention.
This role will be a critical operator in ensuring new products are successfully launched and integrated into Miro’s broader GTM ecosystem. You’ll lead the operational strategy behind
new product introductions
and develop scalable
product-specific operations
that support teams across GTM once products reach steady state.
Your success will be measured by how effectively you help Miro deliver a seamless customer experience across our growing product portfolio—and how well you help internal teams navigate the complexities of a multi-product business.
What You’ll Do
New Product Introduction (NPI)
Partner with Product, Marketing, Sales, Customer Experience, GTM Strategy, and Analytics to ensure operational readiness for all new product launches Define and implement GTM requirements, including funnel instrumentation, processes and workflows, target setting, and systems readiness Develop success metrics and dashboards to track early performance and engagement across customer segments
End-to-End GTM Operations (Multi-Product)
Architect and maintain GTM processes that support a growing set of products across the entire customer lifecycle Collaborate with GTM Strategy and GTM Ops to design integrated workflows for multi-product reporting and analytics Enable frontline teams with product-specific processes, playbooks, and data to drive acquisition, conversion, and expansion
Steady-State Product Operations
Own the ongoing GTM operational model for products post-launch, including data pipelines, reporting, performance reviews, and process optimization Establish feedback loops between customer-facing teams and product teams to drive improvements in adoption, retention, and expansion Partner with GTM Ops and Finance to refine forecasting and pipeline management by product line Continuously monitor the health of multi-product motions, identifying gaps or friction points and proposing solutions to improve efficiency and experience.
What You’ll Need
6–8+ years of experience in GTM Operations, GTM Strategy, Revenue Operations, or related functions in a high-growth SaaS environment Deep understanding of full-funnel operations—from demand generation through customer success—in a multi-product context Experience leading cross-functional initiatives for product launches and post-launch lifecycle management Strong technical acumen with tools such as Salesforce, Gong, Gainsight, and BI platforms (e.g., Looker, Tableau) Excellent communicator and collaborator who thrives in matrixed environments with multiple stakeholders Highly analytical mindset with a bias for action and continuous process improvement.
What's In It For You
401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to Los Angeles and may not be applicable to other locations. The range for this role is $168,800 - $221,550. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check Out More About Life At Miro
Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesSoftware Development Referrals increase your chances of interviewing at Miro by 2x Sign in to set job alerts for “Senior Operations Manager” roles. San Mateo, CA $150,000.00-$185,000.00 2 weeks ago San Francisco, CA $150,000.00-$165,000.00 2 months ago Redwood City, CA $160,000.00-$200,000.00 1 week ago San Francisco, CA $120,000.00-$140,000.00 5 months ago San Francisco, CA $96,706.00-$114,289.00 2 weeks ago San Mateo, CA $133,100.00-$199,700.00 2 weeks ago Revenue Operations Manager, Opportunity to Cash San Francisco, CA $185,000.00-$210,000.00 2 days ago Senior Staff Business Operations Manager San Francisco, CA $137,600.00-$236,500.00 20 hours ago Sr. Manager of Growth Operations, Handshake AI San Francisco, CA $125,000.00-$200,000.00 4 days ago Strategic Operations Manager, Regulatory San Francisco, CA $106,000.00-$118,000.00 3 days ago Head of Operations - Central Ops (HW, Supply Chain, Procurement, Systems and Processes) Oakland, CA $80,000.00-$110,000.00 1 month ago Oakland, CA $80,000.00-$120,000.00 1 month ago San Francisco, CA $82,300.00-$107,000.00 3 months ago Manager, Sales Strategic Planning & Operations San Francisco, CA $182,000.00-$252,000.00 2 days ago San Francisco, CA $241,000.00-$275,000.00 2 weeks ago Oakland, CA $85,000.00-$105,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr