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The Mom Project

Senior Process Manager, Commercial Banking (Chicago/San Francisco)

The Mom Project, Chicago, Illinois, United States, 60290

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Senior Process Manager, Commercial Banking (Chicago/San Francisco)

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The Mom Project Senior Process Manager, Commercial Banking (Chicago/San Francisco) 1 week ago Be among the first 25 applicants Join to apply for the

Senior Process Manager, Commercial Banking (Chicago/San Francisco)

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The Mom Project The Mom Project is proud to support our client, a retail banking institution based in Chicago, with their search for a

Senior Process Manager, Commercial Banking , to join their team!

If you want to know about the requirements for this role, read on for all the relevant information.

This role designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

Responsibilities

Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. May network with industry contacts to gain competitive insights and best practices. Stays abreast of industry and business trends through benchmarking and/or participation in professional associations. Influences and negotiates to achieve business objectives. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Develops the business case by identifying needs, analysing potential options, and assessing expected return on investment. Helps determine business priorities and the best sequence for the execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Acts as the prime subject matter expert for internal/external stakeholders. Monitors and tracks performance and addresses any issues. Designs and produces regular and ad-hoc reports and dashboards. Breaks down strategic problems and analyses data and information to provide insights and recommendations. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives. Leads the development of the communication strategy, focusing on positively influencing or changing behaviour. Defines frameworks for managing processes, policies, or procedures, etc. in the business/group. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis, and reporting. Reviews proposed function/project team outputs for implications to workflow design. Collaborates in the design, implementation, and management of core business/group processes. Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory, and compliance requirements. Streamlines, simplifies, and continuously improves existing processes. Document processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders. Ensures all processes meet established standards, effectively utilizes templates and tools to track compliance and operational effectiveness standards. Look for opportunities to eliminate, simplify, and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency. Maintains current process documentation to ensure available to stakeholders as required. Supports management of processes using established methodologies and tools/systems/technology. Integrates information from multiple sources to enable more efficient processes, enhanced analysis, and/or streamlined reporting. Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience. Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning. Resolves issues regarding processes that are raised from all sources/stakeholders. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed.

Skills And Qualifications

Typically 7+ years of relevant experience and/or certification in the related field of study or an equivalent combination of education and experience. Possesses a deep understanding of and problem-solving ability for issues within the business/group. Knowledge of business analysis, project delivery practices, and standards across the project lifecycle - Expert. Knowledge of business/group processes, procedures, and controls - Expert. Understanding of risk, regulatory, and compliance requirements - Expert. Seasoned professional with a combination of education, experience, and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem-solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills, with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data-driven decision making - In-depth / Expert.

Hours and Location

Monday - Friday, 40 hours/week Onsite - Chicago, IL or San Francisco, CA

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be prorated based on the number of hours regularly worked. For commission roles, the salary listed above represents the company's expected target for the first year in this position.Seniority level

Seniority levelMid-Senior level Employment type

Employment typeFull-time Job function

Job functionManagement and Manufacturing IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at The Mom Project by 2x Get notified about new Senior Process Manager jobs in

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