Program Coordinator - Community Health

POSITION STANDARDS Ability to indirectly supervise and collaborate with staff in a manner that is flexible and supportive yet ensures accountability. An understanding of the diverse needs of the community and the ability to work effectively with people from different backgrounds. Ability to work in partnership with leadership, internal stakeholders and community partners to achieve program goals. The ability to manage multiple tasks, prioritize work, and meet deadlines. Excellent interpersonal, communication, and organizational skills, as well as the ability to build relationships with diverse stakeholders. Ability to work independently and as part of a team with excellent relationship management skills. Ability to develop and present training materials, program reports, and financial reports. Comfort with tracking data over time and report writing. Excellent word processing and computer skills; familiarity with Microsoft Office software including Word, Excel, PowerPoint, as well as SharePoint and Adobe Acrobat Professional Bachelor's degree required or equivalent in related work experience. Previous healthcare industry experience preferred. Knowledge and experience with quality improvement, program management, health disparities, health economics or health data sources a plus.

POSITION PHYSICAL REQUIREMENTS Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements. Physical Activity: keyboard use

Upper Extremity: frequent alternation of sitting, standing, walking

Push/Pull/Lift/Carry: light lifting

PART TWO: FUNCTIONAL RESPONSIBILITY Position Objective Community Health Program Coordinator, in conjunction with the Director- Community Health, ensures that community health programs are well-planned, effectively implemented, evaluated, continuously improved and disseminated Assists with work on assigned projects through the application of program management principles. Assists with the identification and prioritization of opportunities and risks within projects. This role involves indirect oversight of program staff as well as coordinating with community partners and internal stakeholders.

Performance Expectation Program Implementation and Management:

Assist the Director- Community Health in overseeing the day-to-day operations of community health programs and reporting including but not limited to Upper Valley Smiles (a free school-based dental program started in 2003) and community screening/ wellness events. Community Engagement:

Building relationships with community members, local organizations, and other internal and external stakeholders to foster partnership, innovation and enhance participation and support for programs. Evaluation, Reporting and Dissemination:

Tracking program outcomes, analyzing data, and reporting on program performance to assess effectiveness, make improvements and disseminate learning. Budget Management:

Assist Director in developing and managing program budgets including charitable giving. Performs administrative tasks related to processing Medicaid billing for UV Smiles and Medicaid application support. Resource Management:

Support clinic-based and direct patient support activities i.e. bike helmet distribution, safety resources such as gunlocks, non-perishable food bags, community program flyers. Collaboration and Partnership:

Working with various stakeholders, including internal stakeholders and community organizations, to coordinate efforts and maximize impact. Participation in collaborative meetings and coalitions and knowledge dissemination. Compliance and Quality Assurance:

Assist the Director- Community Health in ensuring programs adhere to relevant regulations, policies, and quality standards. Assist in the development of regulatory reports (and related processes) such as the New Hampshire Community Benefits Report, Community Health Needs Assessment and the Community Health Improvement Plan. Training and Development:

Along with the Director- Community Health, facilitate training and support to program staff, ensuring they have the skills and knowledge to effectively carry out their roles. Improvement and Sustainability:

Assist the Director- Community Health in maintaining and continuously improving internal infrastructure, including documentation, reporting tools, knowledge-sharing platforms, and workflows to enhance team coordination, transparency, and long-term sustainability of Community Health programming. Performs other duties as required or assigned.

Compensation: Min: $22.68 Max: $37.80