ClearanceJobs
Network Operations Center Technician I - Monitoring Cell (SENSOR
ClearanceJobs, San Antonio, Texas, United States, 78208
Network/Cyberspace Operations Support
In support of Network/Cyberspace Operations mission, directly supporting Air Force Information Networks (AFIN) Mission Assurance Center (AMAC), monitor networks and systems. Monitors and maintains the Air Force's network systems. Troubleshoots network systems when necessary and makes improvements to the networks, tools, and procedures. Key Tasks and Responsibilities From PWS/SOW Monitoring and Sensor Operations: Monitor, identify, analyze, document, and report on events and incidents occurring on AFIN systems to include 16 AF operated systems and reported AFIN end-user degradations and outages. Communicate directly with NOS, NOS, NOS, COS, COS, MCCCs, Operations Center (OC), and AMAC Crew representatives on network outages and concerns and providing direct support to cyber operations across the AFIN. Utilize AFIN monitoring tools (currently, SolarWinds, Net Cool, Remedy, and Mission Assurance Decision Support System (MADSS)). Perform routine hardware/software checks for 16 AF operated equipment including: routers, switches, firewalls, web proxies, and servers (Domain Controllers, Exchange, Certificate Authorities, etc.). De-conflicting ASIs with identified system degradations/outages. Recording routine checks in Master Station Log. Collecting, documenting, and reporting actionable intelligence for initial event and incident response. Performing routine queries of incident management database to identify end-user AFIN issues. Completing other duties as assigned. Job Requirements: Education & Experience: Requires an associate degree or equivalent, and 0-2 years of related experience, or 3-5 years of related experience. Certifications: Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher (Typically Sec+). Desired: ITIL v4 Foundation. Security Clearance: Required: Applicants must have active Secret clearance with ability to obtain a Top Secret clearance with SCI eligibility. Desired: Active Top Secret Clearance with SCI eligibility. Other: Shift - This is a 24/7/365 mission, and the ability to support Days, Swings, and Mids operations is required. If a schedule change is required to support operations, you will be provided with as much notice as the situation allows. All shifts are four 10-hour days with three days off. Extended hours/days may be required on occasion. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations.
In support of Network/Cyberspace Operations mission, directly supporting Air Force Information Networks (AFIN) Mission Assurance Center (AMAC), monitor networks and systems. Monitors and maintains the Air Force's network systems. Troubleshoots network systems when necessary and makes improvements to the networks, tools, and procedures. Key Tasks and Responsibilities From PWS/SOW Monitoring and Sensor Operations: Monitor, identify, analyze, document, and report on events and incidents occurring on AFIN systems to include 16 AF operated systems and reported AFIN end-user degradations and outages. Communicate directly with NOS, NOS, NOS, COS, COS, MCCCs, Operations Center (OC), and AMAC Crew representatives on network outages and concerns and providing direct support to cyber operations across the AFIN. Utilize AFIN monitoring tools (currently, SolarWinds, Net Cool, Remedy, and Mission Assurance Decision Support System (MADSS)). Perform routine hardware/software checks for 16 AF operated equipment including: routers, switches, firewalls, web proxies, and servers (Domain Controllers, Exchange, Certificate Authorities, etc.). De-conflicting ASIs with identified system degradations/outages. Recording routine checks in Master Station Log. Collecting, documenting, and reporting actionable intelligence for initial event and incident response. Performing routine queries of incident management database to identify end-user AFIN issues. Completing other duties as assigned. Job Requirements: Education & Experience: Requires an associate degree or equivalent, and 0-2 years of related experience, or 3-5 years of related experience. Certifications: Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher (Typically Sec+). Desired: ITIL v4 Foundation. Security Clearance: Required: Applicants must have active Secret clearance with ability to obtain a Top Secret clearance with SCI eligibility. Desired: Active Top Secret Clearance with SCI eligibility. Other: Shift - This is a 24/7/365 mission, and the ability to support Days, Swings, and Mids operations is required. If a schedule change is required to support operations, you will be provided with as much notice as the situation allows. All shifts are four 10-hour days with three days off. Extended hours/days may be required on occasion. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations.