Kam-Way Transportation Inc
Kam-Way Express Inc. is currently seeking motivated Dispatchers to join our growing team in Spokane. We're looking for individuals who thrive under pressure, excel in a fast-paced environment, and are energized by collaboration and growth.
Ideal candidates are strong communicators and natural relationship builders-people who enjoy solving problems, building trust, and making a meaningful impact every day. If you're driven, adaptable, and ready to advance your career with a dynamic logistics team, we want to hear from you!
DUTIES AND RESPONSIBILITIES:
Manage drivers' pickup and delivery schedules with customers and vendors Dispatch drivers for scheduled shipment pickups and deliveries Maintain ongoing communication with drivers to ensure pickups and deliveries are on schedule; promptly relay any delays to the Customer Service Representative (CSR) Monitor and track drivers throughout their routes, maintaining regular contact while they are on the road Address driver concerns or necessary route changes in real time Hold drivers accountable for their assignments and adherence to company standards through clear documentation and performance management, including corrective action up to termination if necessary Ensure accurate and timely driver payroll through diligent computer-based recordkeeping Collaborate with the Operations Manager on disciplinary actions, providing detailed documentation to support enforcement of company policies WHAT WE OFFER:
Comprehensive medical, dental and life insurance plans 401(k) retirement plan Paid time off (PTO) and holiday pay Requirements
QUALIFICATIONS:
Minimum of 1 year of dispatching experience required At least 2 years of experience in fleet management and logistics Strong commitment to high professional and ethical standards in a diverse workplace Proven ability to thrive in a fast-paced, team-oriented environment Confident in addressing and debating key organizational issues constructivel Multilingual skills preferred - Punjabi and Spanish are especially valued
WORKING CONDITIONS/ PHYSICAL EFFORT:
General office environment. Work is generally sedentary in nature but may require standing and walking up to 15% of the time. Work is generally performed within an office environment, with standard office equipment available.
Ideal candidates are strong communicators and natural relationship builders-people who enjoy solving problems, building trust, and making a meaningful impact every day. If you're driven, adaptable, and ready to advance your career with a dynamic logistics team, we want to hear from you!
DUTIES AND RESPONSIBILITIES:
Manage drivers' pickup and delivery schedules with customers and vendors Dispatch drivers for scheduled shipment pickups and deliveries Maintain ongoing communication with drivers to ensure pickups and deliveries are on schedule; promptly relay any delays to the Customer Service Representative (CSR) Monitor and track drivers throughout their routes, maintaining regular contact while they are on the road Address driver concerns or necessary route changes in real time Hold drivers accountable for their assignments and adherence to company standards through clear documentation and performance management, including corrective action up to termination if necessary Ensure accurate and timely driver payroll through diligent computer-based recordkeeping Collaborate with the Operations Manager on disciplinary actions, providing detailed documentation to support enforcement of company policies WHAT WE OFFER:
Comprehensive medical, dental and life insurance plans 401(k) retirement plan Paid time off (PTO) and holiday pay Requirements
QUALIFICATIONS:
Minimum of 1 year of dispatching experience required At least 2 years of experience in fleet management and logistics Strong commitment to high professional and ethical standards in a diverse workplace Proven ability to thrive in a fast-paced, team-oriented environment Confident in addressing and debating key organizational issues constructivel Multilingual skills preferred - Punjabi and Spanish are especially valued
WORKING CONDITIONS/ PHYSICAL EFFORT:
General office environment. Work is generally sedentary in nature but may require standing and walking up to 15% of the time. Work is generally performed within an office environment, with standard office equipment available.