MIRATECH Corporation
Credit and Collections Representative
MIRATECH Corporation, Tulsa, Oklahoma, United States, 74101
Credit And Collections Representative
Reports to: Controller Cooperates with: All Departments Primary Responsibility: Responsible for managing customer credit accounts, ensuring timely payments, and maintaining positive relationships with clients while upholding our company's financial policies and procedures. What You'll Do: Process credit applications, pull credit reports from Experian, and reach out to trade references to determine credit limits. Set appropriate credit limits based on creditworthiness and company policies. Monitor overdue accounts and initiate collection efforts promptly. Contact customers via phone, email, or mail to discuss outstanding balances and payment arrangements. Negotiate repayment plans and terms with customers while maintaining a courteous and professional demeanor. Lead weekly collections meetings. Build and maintain positive relationships with customers to facilitate open communication and prompt resolution of billing inquiries. Address customer concerns and inquiries regarding billing, invoices, and account statements in a courteous and timely manner. Audit requests for customer account info. Provide vendor documentation when requested by the customer. Customer setups in ERP and working with Inside Sales to enter tax exemption forms. Collecting payments from customers through collaboration with Sales and Project Management. Emails Dunning Letters Certified Letters Working with collection agencies when necessary Collect and clean up past-due accounts. Review online credit history for existing customers. Review customer holds and re-assess credit terms. Work with the person who processes AR invoices on any past-due discrepancies/disputes. What Qualifies You: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Previous experience in credit management, collections, or accounts receivable preferred. Strong understanding of credit and collections principles and practices. Excellent communication and negotiation skills. Proficiency in MS Office applications, particularly Excel and accounting software. Attention to detail and accuracy in data entry and record-keeping. Ability to work independently and collaboratively in a fast-paced environment. Commitment to ethical conduct and compliance with company policies and regulations. What We Prefer: Experience with SYSPRO ERP system Customer-focused collections experience What's in it for You: Competitive Salary 5% 401K match $350 Annual Wellness Credit 15 days PTO 5 days of Sick Leave On-Site Gym
Reports to: Controller Cooperates with: All Departments Primary Responsibility: Responsible for managing customer credit accounts, ensuring timely payments, and maintaining positive relationships with clients while upholding our company's financial policies and procedures. What You'll Do: Process credit applications, pull credit reports from Experian, and reach out to trade references to determine credit limits. Set appropriate credit limits based on creditworthiness and company policies. Monitor overdue accounts and initiate collection efforts promptly. Contact customers via phone, email, or mail to discuss outstanding balances and payment arrangements. Negotiate repayment plans and terms with customers while maintaining a courteous and professional demeanor. Lead weekly collections meetings. Build and maintain positive relationships with customers to facilitate open communication and prompt resolution of billing inquiries. Address customer concerns and inquiries regarding billing, invoices, and account statements in a courteous and timely manner. Audit requests for customer account info. Provide vendor documentation when requested by the customer. Customer setups in ERP and working with Inside Sales to enter tax exemption forms. Collecting payments from customers through collaboration with Sales and Project Management. Emails Dunning Letters Certified Letters Working with collection agencies when necessary Collect and clean up past-due accounts. Review online credit history for existing customers. Review customer holds and re-assess credit terms. Work with the person who processes AR invoices on any past-due discrepancies/disputes. What Qualifies You: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Previous experience in credit management, collections, or accounts receivable preferred. Strong understanding of credit and collections principles and practices. Excellent communication and negotiation skills. Proficiency in MS Office applications, particularly Excel and accounting software. Attention to detail and accuracy in data entry and record-keeping. Ability to work independently and collaboratively in a fast-paced environment. Commitment to ethical conduct and compliance with company policies and regulations. What We Prefer: Experience with SYSPRO ERP system Customer-focused collections experience What's in it for You: Competitive Salary 5% 401K match $350 Annual Wellness Credit 15 days PTO 5 days of Sick Leave On-Site Gym