University of Miami
Manager, Information Technology
The Manager, Information Technology analyzes and directs the activities of the IT department and supervises all assigned IT staff. The incumbent also ensures continuity of computer services for computer users throughout the organization through planning, technical leadership, and project coordination. Core Job Functions: Designs improved work systems by revising work standards, policies, and procedures, employee work method and utilization, and staffing levels. Plays an integral role in the hire, training, counseling, and development of staff. Contributes to the formulation of department-wide management and technical policies. Develops and maintains a professional development and training plan for staff. Confers with and advises subordinates of technical problems and solutions, task prioritization, and support methodology. Prepares activity and progress reports regarding group responsibilities. Serves as a point of contact for the executive management team on department initiatives. Ensures a consistently high level of customer service throughout the department by creating appropriate service standards, regular observation, and mentoring department personnel. Develops, documents, and modifies guidelines and procedures to promote efficiency within the unit. Works directly with faculty, students, and senior administrators to identify and address emerging technology needs. Administers and coordinates all functions and services for assigned information technology projects. Supervises the performance of unit supervisors and staff. Administers and processes staff performance appraisals. Makes recommendations to IT leadership, peers, and subordinates to improve the working environment. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Core Qualifications: Education: Bachelor's degree in relevant field required Experience: Minimum 5 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change. Financial Oversight: Knowledge of financial operations and management. Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
The Manager, Information Technology analyzes and directs the activities of the IT department and supervises all assigned IT staff. The incumbent also ensures continuity of computer services for computer users throughout the organization through planning, technical leadership, and project coordination. Core Job Functions: Designs improved work systems by revising work standards, policies, and procedures, employee work method and utilization, and staffing levels. Plays an integral role in the hire, training, counseling, and development of staff. Contributes to the formulation of department-wide management and technical policies. Develops and maintains a professional development and training plan for staff. Confers with and advises subordinates of technical problems and solutions, task prioritization, and support methodology. Prepares activity and progress reports regarding group responsibilities. Serves as a point of contact for the executive management team on department initiatives. Ensures a consistently high level of customer service throughout the department by creating appropriate service standards, regular observation, and mentoring department personnel. Develops, documents, and modifies guidelines and procedures to promote efficiency within the unit. Works directly with faculty, students, and senior administrators to identify and address emerging technology needs. Administers and coordinates all functions and services for assigned information technology projects. Supervises the performance of unit supervisors and staff. Administers and processes staff performance appraisals. Makes recommendations to IT leadership, peers, and subordinates to improve the working environment. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Core Qualifications: Education: Bachelor's degree in relevant field required Experience: Minimum 5 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change. Financial Oversight: Knowledge of financial operations and management. Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.