Trinity Health
Patient Access Representative - Main Registration
Trinity Health, Syracuse, New York, United States, 13201
Patient Access Representative
The Patient Access Representative's (PAR) directly impacts the revenue cycle by accurately processing data relating to insurance and demographic information following unit specific policies while maintaining current knowledge of payor insurance requirements. The PAR may initiate the processes and assesses surgical and diagnostic patient information to be systematically available hospital wide. The PAR meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives. The position requires two years of medical office or customer service experience. Participates in orientation, patient access training program and continuing education. Updates and maintains knowledge and skills related to specific areas of expertise. Word processing skills required along with PC experience; basic mathematical skills, effective verbal and written communication and human relations skills. Related experience in hospital registration, Eclipsys or PHS/HPF and knowledge of medical terminology preferred. Clinical Setting. Exposure Class I or II; service specific. Sedentary work: standing, walking and sitting for prolonged periods of time; repetitive motion of hands, fingers, and wrists. All services, employees, medical staff, patients, visitors, vendors, and regulatory agencies. Patient Access Coordinator.
The Patient Access Representative's (PAR) directly impacts the revenue cycle by accurately processing data relating to insurance and demographic information following unit specific policies while maintaining current knowledge of payor insurance requirements. The PAR may initiate the processes and assesses surgical and diagnostic patient information to be systematically available hospital wide. The PAR meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives. The position requires two years of medical office or customer service experience. Participates in orientation, patient access training program and continuing education. Updates and maintains knowledge and skills related to specific areas of expertise. Word processing skills required along with PC experience; basic mathematical skills, effective verbal and written communication and human relations skills. Related experience in hospital registration, Eclipsys or PHS/HPF and knowledge of medical terminology preferred. Clinical Setting. Exposure Class I or II; service specific. Sedentary work: standing, walking and sitting for prolonged periods of time; repetitive motion of hands, fingers, and wrists. All services, employees, medical staff, patients, visitors, vendors, and regulatory agencies. Patient Access Coordinator.