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JLL

Workplace Experience Ambassador

JLL, Miami, Florida, United States, 33101

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JLL Workplace Experience Ambassador

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Pay: $45000 - $53900 / year (paid hourly) Schedule: M - F; 9a - 5:30p Location: Miami, FL The main function of the Workplace Experience Ambassador is to ensure building spaces are appropriately set up and maintained to enhance the experience of all parties. The Workplace Ambassador will interact with a large variety of teams and be responsible for providing excellent customer service. Job Responsibilities:

Provide excellent customer service to all internal and external visitors. Manage all front of house services and appropriately direct incoming queries. Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment. Maintain and update daily records of space and room bookings as well as up-to-date event calendars. Support other facilities team services as required. Skills:

Outstanding customer service skills with the ability and confidence to communicate to customers at all levels, both written and verbal. Self-motivated with a confident and energetic attitude. Ability to work with other team members and act as an ambassador of the team. Detail oriented and organized. PC literate with proven ability to manage daily activities using various platforms. Education/Experience:

High school diploma or GED required. 5-7 years experience required. Experience in reception, concierge, or related field. Catering or hospitability experience preferred. On-site

Miami, FL If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays