Tufts Medicine
Healthy Families Home Visitor - HEALTHY FAMILY GRANT
Tufts Medicine, Melrose, Massachusetts, United States, 02176
Healthy Families Program Home Visitor
MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices, and community-based services providing care for communities throughout north suburban Boston. We are distinguished by the range of clinical care and services we provide locally for the continuum of care in clinical collaboration with Tufts Medical Center, as well as an affiliation with the Lawrence Memorial. Our focus is simple: a better approach to providing health care, we bring together top-quality primary, emergency, and specialty care, locally. Everything you and your family need, right in your neighborhood to be your best healthy. Healthy Families Melrose/Wakefield and MA Home Visiting Initiative is a home visiting program available for first-time parents aged 24 and under. We serve families in Everett, Malden, Medford, Melrose, North Reading, Reading, Stoneham, and Wakefield. Job Description
The Healthy Families Program Home Visitor provides supportive care for identified Healthy Families clients and their families in the home or in the community. The scope of Home Visitor includes assisting with direct care, coordination of care, client/family education, outreach, and advocacy. This position provides support for all aspects of program classes, and event registration processes including producing the calendar, scheduling, and confirmation with families. Facilitates contact with instructors and families. Provides support for marketing and outreach initiatives within the community. Hours
37.5 hours per week / Day Shift Requirement for Saturday morning shifts on a case-by-case basis Opportunity for a hybrid schedule once training period is completed (This role does require offsite travel to local communities for site visits) Location: MelroseWakefield Hospital Minimum Qualifications
1. High school diploma or equivalent. 2. Current, valid driver's license and reliable transportation. Preferred Qualifications
1. Bilingual. 2. Experience in community health, public health, education, or health outreach. 3. Prior work experience in customer service. Duties and Responsibilities
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Maintains registration functions for programs, answers phone calls, responds to client/collegial inquiries about classes, provides information/details about class offerings, locations, etc. via written correspondence. Includes assisting clients in identifying their needs. 2. Markets and provides community outreach. 3. Facilitates mailings and prepares materials for upcoming programs and classes. 4. Schedules participants or groups in appropriate classes. 5. Identifies potential opportunities for educational offerings based on interactions with community members. 6. Maintains communications with per diem instructors to facilitate professional and timely program delivery under the direction of the Program Manager. 7. Develops and sends letters or e-mails of confirmation. 8. Develops, manages, and maintains participant databases for community-wide distribution of marketing and related materials. 9. Maintains departmental records, data, and files for reporting. 10. Verifies and records instructor work hours on timecards for Manager's signature on a weekly basis. 11. Notifies per diem instructors of class changes and updates calendars accordingly. 12. Supports the Program Manager in scheduling and implementing two Coalition meetings annually and monthly staff meetings. 13. Develops contacts with clients and potential clients to increase public awareness of and participation in programs. 14. Manages all aspects of maintaining class lists. 15. Communicates with Program Manager on current classes and potential classes based on interactions with members of communities served, responses on class evaluations, and information gathered. 16. Develops and maintains mailing database. Skills/Abilities
Bilingual in English and another language preferred. Personal characteristics: mature, keen observational skills, ability to form trusting relationships, non-judgmental, able to function within professional boundaries. Must be able to travel to all communities serviced by the HFP. Demonstrates dependability and reliability crucial for more independent role (consistently punctual, notifies agency promptly if unable to meet assignment). Successfully completes certification in CPR. Demonstrates positive communication/interpersonal skills. Why Join Us?
Competitive salaries Medical, dental, vision insurance that start on day one 403(b) retirement plan with company match Generous earned time benefits Tuition reimbursement Clinical mobility tracks Free on-campus parking About Melrose/Wakefield Hospital
Melrose/Wakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. Melrose/Wakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians. Core to our values, Melrose/Wakefield Hospital's commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.
MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices, and community-based services providing care for communities throughout north suburban Boston. We are distinguished by the range of clinical care and services we provide locally for the continuum of care in clinical collaboration with Tufts Medical Center, as well as an affiliation with the Lawrence Memorial. Our focus is simple: a better approach to providing health care, we bring together top-quality primary, emergency, and specialty care, locally. Everything you and your family need, right in your neighborhood to be your best healthy. Healthy Families Melrose/Wakefield and MA Home Visiting Initiative is a home visiting program available for first-time parents aged 24 and under. We serve families in Everett, Malden, Medford, Melrose, North Reading, Reading, Stoneham, and Wakefield. Job Description
The Healthy Families Program Home Visitor provides supportive care for identified Healthy Families clients and their families in the home or in the community. The scope of Home Visitor includes assisting with direct care, coordination of care, client/family education, outreach, and advocacy. This position provides support for all aspects of program classes, and event registration processes including producing the calendar, scheduling, and confirmation with families. Facilitates contact with instructors and families. Provides support for marketing and outreach initiatives within the community. Hours
37.5 hours per week / Day Shift Requirement for Saturday morning shifts on a case-by-case basis Opportunity for a hybrid schedule once training period is completed (This role does require offsite travel to local communities for site visits) Location: MelroseWakefield Hospital Minimum Qualifications
1. High school diploma or equivalent. 2. Current, valid driver's license and reliable transportation. Preferred Qualifications
1. Bilingual. 2. Experience in community health, public health, education, or health outreach. 3. Prior work experience in customer service. Duties and Responsibilities
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Maintains registration functions for programs, answers phone calls, responds to client/collegial inquiries about classes, provides information/details about class offerings, locations, etc. via written correspondence. Includes assisting clients in identifying their needs. 2. Markets and provides community outreach. 3. Facilitates mailings and prepares materials for upcoming programs and classes. 4. Schedules participants or groups in appropriate classes. 5. Identifies potential opportunities for educational offerings based on interactions with community members. 6. Maintains communications with per diem instructors to facilitate professional and timely program delivery under the direction of the Program Manager. 7. Develops and sends letters or e-mails of confirmation. 8. Develops, manages, and maintains participant databases for community-wide distribution of marketing and related materials. 9. Maintains departmental records, data, and files for reporting. 10. Verifies and records instructor work hours on timecards for Manager's signature on a weekly basis. 11. Notifies per diem instructors of class changes and updates calendars accordingly. 12. Supports the Program Manager in scheduling and implementing two Coalition meetings annually and monthly staff meetings. 13. Develops contacts with clients and potential clients to increase public awareness of and participation in programs. 14. Manages all aspects of maintaining class lists. 15. Communicates with Program Manager on current classes and potential classes based on interactions with members of communities served, responses on class evaluations, and information gathered. 16. Develops and maintains mailing database. Skills/Abilities
Bilingual in English and another language preferred. Personal characteristics: mature, keen observational skills, ability to form trusting relationships, non-judgmental, able to function within professional boundaries. Must be able to travel to all communities serviced by the HFP. Demonstrates dependability and reliability crucial for more independent role (consistently punctual, notifies agency promptly if unable to meet assignment). Successfully completes certification in CPR. Demonstrates positive communication/interpersonal skills. Why Join Us?
Competitive salaries Medical, dental, vision insurance that start on day one 403(b) retirement plan with company match Generous earned time benefits Tuition reimbursement Clinical mobility tracks Free on-campus parking About Melrose/Wakefield Hospital
Melrose/Wakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. Melrose/Wakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians. Core to our values, Melrose/Wakefield Hospital's commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.