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The Gathering Spot

Lead Concierge - The Gathering Spot

The Gathering Spot, Washington, District Of Columbia, United States, 20001

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Concierge Team Leader

Seen as the leader of the concierge team. Acts as a leader by maintaining professionalism at all times, supervises the day-to-day functions of the team ensuring that tasks are completed. Acts as the direct liaison between GM, Membership team and Concierge team. Distributes and monitors the execution of tasks given by management Provides new hire and ongoing training for the concierge team Seeks out new tasks for the concierge team to work on during slower hours Manages inventory levels for supplies and equipment Monitors usage of cell phones, personal work, and personal conversations Alerts leadership of any issues that need to be addressed Staffing

Sits in on interviews with new team member candidates

Schedule

Creates Concierge team schedule Monitors breaks, tardiness, overtime, excessive lunches, uniform issues

Checks in with team members as they arrive to make sure they are informed for the day Attend BEO Meetings

Provides team with needed information from BEO meetings

Attend Marketing Meeting

Provides team with needed information from marketing meetings

Attend Membership Meeting

Provides team with needed information from marketing meetings

Monitors incoming and outgoing emails