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HRI Hospitality

Security

HRI Hospitality, New Orleans, Louisiana, United States, 70112

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Security Officer

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Provide 24-hour security coverage to the hotel, i.e. patrols lobbies, corridors, and public area rooms. Provides 24-hours security coverage during all special events preventing harm or injury to hotel guests or premises. Confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalism, and accidents. Completes incident/investigations report to security incidents and forwards reports to the appropriate management personnel. Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment. Warns or ejects disruptive individuals from the premises and cautions careless persons to avoid accident or injury. Provides assistance for accident victims and completes accident reports, contacts emergency medical personnel, if necessary. Responds to medical emergencies, if necessary. May be required to conduct CPR or First Aid as the first to arrive upon the scene. Notifies staff of presence of persons with questionable reputations. Responds to guest requests for assistance regarding operation of room safes. Investigates incidents of fighting, theft, or vandalism on hotel property. Responsible for distribution and inventory of hotel keys and radio equipment to authorized personnel. Inspects employees' packages when entering and exiting the hotel under the direction of Human Resources. Completes guest incident reports and investigates, when necessary, then distributes to appropriate management personnel. Completes accident/incident reports regarding injured employees or guests on the hotel premises. Secures housekeeping when money is left in the room. Responds to emergency alarms within the hotel and investigates the probable cause. Notifies the appropriate personnel of the status and the conclusion of the investigation. Provides escort to employees to their car after hours. Minimum Requirements: High school graduate or equivalent Must be able to clearly communicate in English with guests, visitors, management, and coworkers to their understanding in person. Must be able to provide legible communication and directions. One year of related experience and/or training; or equivalent combination of educations and experience. Some training in hospitality industry. Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with only occasion or no variables. EOE/M/F/Vet/Disabled