San Juan College
Assistant Director of Financial Aid
San Juan College, Farmington, New Mexico, United States, 87401
Financial Aid Assistant Director
Are you passionate about making higher education accessible and affordable? Do you thrive in a fast-paced, mission-driven environment where your analytical skills and compliance expertise directly support student achievement? If so, we invite you to bring your talents to our dynamic Financial Aid Office! The Financial Aid Assistant Director is responsible for supporting the administration of financial aid programs with a strong focus on business analysis and compliance. This role involves analyzing financial aid processes, ensuring adherence to regulations, and implementing improvements to enhance efficiency and effectiveness. The Assistant Director will work closely with the Senior Director of Financial Aid and Veteran Services to provide exceptional support to students and maintain compliance with federal, state, and institutional policies. Why Join San Juan College? Nestled in the northwest corner of New Mexico, Farmington is the hub of the Four Corners region and is home to the stunning main campus and four satellite centers of San Juan College. Farmington is located one hour south of Durango, Colorado, three hours northwest of Santa Fe and Albuquerque, and three hours southeast of Moab, Utah. Along with the phenomenal weather, Farmington offers over 50 beautifully maintained city parks and thousands of acres of terrain, enough to satisfy any outdoor enthusiast. Enjoy mountain biking, hiking, boating, skiing, off-roading and more, or spend time at any of our three rivers and four lakes. Farmington also boasts a superb variety of special cultural events, museums, galleries, and local theater group events year-round. San Juan College serves as a regional leader in education and provides quality education to approximately 10,000 students seeking academic credit and non-credit programs through face-to-face and online classes each year. SJC Mission and Values Our mission at San Juan College is to educate and empower individuals to thrive in an ever-changing world. San Juan College is committed to serving the needs of our students and the community through a process of continuous quality improvement. San Juan College upholds and affirms the values of Innovation, Collaboration, Accountability, Respect and Excellence. What can you look forward to? As a Platinum Family Friendly New Mexico Business, San Juan College is dedicated to maintaining a workplace with policies that allow employees and their families to thrive. Below are some of the benefits offered: Excellent medical, dental and vision coverage options Generous paid leave plans and holiday pay Public Employee Pension Plan (NMERB) Optional 403 (b) Tax Deferred Annuities, 457 and Roth Plans Flex Spending accounts Life and Disability coverage Employee Wellness Incentives Employee Assistance Program Tuition waiver Free SJC Gym Membership Free Library services Essential Responsibilities
Financial Aid Database Management Monitor ERP product release updates to coordinate and implement system updates with IT, ensuring system functionality and processes are compliant with federal regulations. Completes Annual Financial Aid setup. Ensure student data remains clean and up to date. Coordinates with offsite colleagues on projects to enhance system efficiency and effectiveness. Records Database Management Oversee the financial aid functions within the college's records management database. Monitor the processing time frame of incoming documents ensuring files are processed accurately and in a timely manner all while maintaining effective communication to facilitate smooth operations. Quality Assurance Conduct monthly audits of financial aid files to: Ensure accuracy and completeness. Verify student eligibility for federal and state aid programs in compliance with federal, state, and institutional regulations and guidelines. Ensure data entries are consistent and accurate. Implement data validation procedures to prevent errors and discrepancies. Develop and implement quality control measures to strengthen and strengthen operations, improving efficiency. Reporting and Data Analysis Analyze report data from COD import and resolve COD errors, resubmitted files to COD for origination and/or processing. Manage the Transfer Transcript process Review NSLDS and COD data ensuring a student has not received aid at more than one institution in the same awarding semester. Analyze enrollment and tuition report data from the ERP and update the student award to reflect the correct award amounts. File Review and Processing Workflow Management Financial Aid Verification State Aid Awarding File Packaging State Aid Appeal Processes Award adjustments due to withdrawals and/or R2T4 processing. Transmittal process of awarded aid on the determined schedule. Reconciliation of Federal and State Aid Monitors the awarding of state aid programs and completes reconciliation of state aid funds monthly. Completes the monthly process to reconcile federal aid. Distributes work study and tribal reports to advisors for reconciling assistance. Compliance Management Monitors NASFAA and updates staff with changes to federal requirements to ensure compliance to ensure compliance for federal aid administration. Monitors the New Mexico Higher Education Department and updates staff with changes to state requirements to ensure compliance for state aid administration. Policy, Procedures, and Process Improvement Assists staff with financial aid policies and procedures. Assists in the development and implementation of policies and procedures. Conduct detailed analysis of financial aid and processes to identify areas for improvement. Develop and implement strategies to optimize operations and enhance service delivery. Student Support Advises students and families regarding financial aid policies and procedures. Provide guidance and support to students regarding financial aid applications, eligibility, and awards. Address complex issues and resolve disputes in a timely manner. Training and Development Attend financial aid training, seminars, and workshops. Train staff on compliance requirements and best practices in financial aid. Collaborate with the Veteran Services Coordinator to cross-train staff on veteran benefits administration. Develop training materials and conduct workshops. Designs and implements a financial aid workshop series. Conducts financial aid presentations for community members. Collaboration Serves on assigned college committees. Work closely with other departments, such as Admissions and Registrar, to ensure seamless integration of financial aid processes with overall student services. Audit Preparation Prepare for and participate in audits conducted by federal and state agencies. Outreach and Education Organize workshops and informational sessions on Federal Aid. Other Related Duties Support the Senior Director of Financial Aid and Veteran Services in their absence. Support yearly form creation. Participate in the Department of Education Import process as needed Assist Veterans SCO with registration certification and eligibility review. Directs the maintenance of the department website. Qualifications Knowledge and competency typically acquired through the completion of a Bachelor's degree in a relevant field such as Business Administration, Public Administration, Finance, Higher Education Administration, or related discipline. A Master's degree in a similar course of study is strongly desired. Minimum of three to five years of financial aid administration, with a focus on business analysis and compliance. focused on compliance, business analysis, and managing
financial aid programs, veteran education benefits, and all related staff. Minimum of three to five years of experience, providing a comprehensive understanding of the diverse objectives and functions within the division/department, enabling effective direction and coordination of work. The following REQUIRED documents must be submitted with application in order to be considered. Upload all required documents under the Application Questions 2 section for "Additional Documents Required". Cover Letter (Required) Curriculum Vitae (CV) or Resume (Required) List of 3 Supervisor References. (Required) Unofficial Transcripts with qualifying degree conferred. (Optional) Letters of Recommendation (Optional) This position will remain open until filled, with the first review of applications occurring on Monday, June 23, 2025
Are you passionate about making higher education accessible and affordable? Do you thrive in a fast-paced, mission-driven environment where your analytical skills and compliance expertise directly support student achievement? If so, we invite you to bring your talents to our dynamic Financial Aid Office! The Financial Aid Assistant Director is responsible for supporting the administration of financial aid programs with a strong focus on business analysis and compliance. This role involves analyzing financial aid processes, ensuring adherence to regulations, and implementing improvements to enhance efficiency and effectiveness. The Assistant Director will work closely with the Senior Director of Financial Aid and Veteran Services to provide exceptional support to students and maintain compliance with federal, state, and institutional policies. Why Join San Juan College? Nestled in the northwest corner of New Mexico, Farmington is the hub of the Four Corners region and is home to the stunning main campus and four satellite centers of San Juan College. Farmington is located one hour south of Durango, Colorado, three hours northwest of Santa Fe and Albuquerque, and three hours southeast of Moab, Utah. Along with the phenomenal weather, Farmington offers over 50 beautifully maintained city parks and thousands of acres of terrain, enough to satisfy any outdoor enthusiast. Enjoy mountain biking, hiking, boating, skiing, off-roading and more, or spend time at any of our three rivers and four lakes. Farmington also boasts a superb variety of special cultural events, museums, galleries, and local theater group events year-round. San Juan College serves as a regional leader in education and provides quality education to approximately 10,000 students seeking academic credit and non-credit programs through face-to-face and online classes each year. SJC Mission and Values Our mission at San Juan College is to educate and empower individuals to thrive in an ever-changing world. San Juan College is committed to serving the needs of our students and the community through a process of continuous quality improvement. San Juan College upholds and affirms the values of Innovation, Collaboration, Accountability, Respect and Excellence. What can you look forward to? As a Platinum Family Friendly New Mexico Business, San Juan College is dedicated to maintaining a workplace with policies that allow employees and their families to thrive. Below are some of the benefits offered: Excellent medical, dental and vision coverage options Generous paid leave plans and holiday pay Public Employee Pension Plan (NMERB) Optional 403 (b) Tax Deferred Annuities, 457 and Roth Plans Flex Spending accounts Life and Disability coverage Employee Wellness Incentives Employee Assistance Program Tuition waiver Free SJC Gym Membership Free Library services Essential Responsibilities
Financial Aid Database Management Monitor ERP product release updates to coordinate and implement system updates with IT, ensuring system functionality and processes are compliant with federal regulations. Completes Annual Financial Aid setup. Ensure student data remains clean and up to date. Coordinates with offsite colleagues on projects to enhance system efficiency and effectiveness. Records Database Management Oversee the financial aid functions within the college's records management database. Monitor the processing time frame of incoming documents ensuring files are processed accurately and in a timely manner all while maintaining effective communication to facilitate smooth operations. Quality Assurance Conduct monthly audits of financial aid files to: Ensure accuracy and completeness. Verify student eligibility for federal and state aid programs in compliance with federal, state, and institutional regulations and guidelines. Ensure data entries are consistent and accurate. Implement data validation procedures to prevent errors and discrepancies. Develop and implement quality control measures to strengthen and strengthen operations, improving efficiency. Reporting and Data Analysis Analyze report data from COD import and resolve COD errors, resubmitted files to COD for origination and/or processing. Manage the Transfer Transcript process Review NSLDS and COD data ensuring a student has not received aid at more than one institution in the same awarding semester. Analyze enrollment and tuition report data from the ERP and update the student award to reflect the correct award amounts. File Review and Processing Workflow Management Financial Aid Verification State Aid Awarding File Packaging State Aid Appeal Processes Award adjustments due to withdrawals and/or R2T4 processing. Transmittal process of awarded aid on the determined schedule. Reconciliation of Federal and State Aid Monitors the awarding of state aid programs and completes reconciliation of state aid funds monthly. Completes the monthly process to reconcile federal aid. Distributes work study and tribal reports to advisors for reconciling assistance. Compliance Management Monitors NASFAA and updates staff with changes to federal requirements to ensure compliance to ensure compliance for federal aid administration. Monitors the New Mexico Higher Education Department and updates staff with changes to state requirements to ensure compliance for state aid administration. Policy, Procedures, and Process Improvement Assists staff with financial aid policies and procedures. Assists in the development and implementation of policies and procedures. Conduct detailed analysis of financial aid and processes to identify areas for improvement. Develop and implement strategies to optimize operations and enhance service delivery. Student Support Advises students and families regarding financial aid policies and procedures. Provide guidance and support to students regarding financial aid applications, eligibility, and awards. Address complex issues and resolve disputes in a timely manner. Training and Development Attend financial aid training, seminars, and workshops. Train staff on compliance requirements and best practices in financial aid. Collaborate with the Veteran Services Coordinator to cross-train staff on veteran benefits administration. Develop training materials and conduct workshops. Designs and implements a financial aid workshop series. Conducts financial aid presentations for community members. Collaboration Serves on assigned college committees. Work closely with other departments, such as Admissions and Registrar, to ensure seamless integration of financial aid processes with overall student services. Audit Preparation Prepare for and participate in audits conducted by federal and state agencies. Outreach and Education Organize workshops and informational sessions on Federal Aid. Other Related Duties Support the Senior Director of Financial Aid and Veteran Services in their absence. Support yearly form creation. Participate in the Department of Education Import process as needed Assist Veterans SCO with registration certification and eligibility review. Directs the maintenance of the department website. Qualifications Knowledge and competency typically acquired through the completion of a Bachelor's degree in a relevant field such as Business Administration, Public Administration, Finance, Higher Education Administration, or related discipline. A Master's degree in a similar course of study is strongly desired. Minimum of three to five years of financial aid administration, with a focus on business analysis and compliance. focused on compliance, business analysis, and managing
financial aid programs, veteran education benefits, and all related staff. Minimum of three to five years of experience, providing a comprehensive understanding of the diverse objectives and functions within the division/department, enabling effective direction and coordination of work. The following REQUIRED documents must be submitted with application in order to be considered. Upload all required documents under the Application Questions 2 section for "Additional Documents Required". Cover Letter (Required) Curriculum Vitae (CV) or Resume (Required) List of 3 Supervisor References. (Required) Unofficial Transcripts with qualifying degree conferred. (Optional) Letters of Recommendation (Optional) This position will remain open until filled, with the first review of applications occurring on Monday, June 23, 2025