Stanford Health Care
Medical Assistant / Patient Care Coord II, Neuro Surgery
Stanford Health Care, Palo Alto, California, United States, 94301
Advanced Patient Care Coordinator
As an Advanced Patient Care Coordinator, this experienced role requires a thorough understanding of healthcare practices and the ability to apply theory into practice. The individual should independently execute a full spectrum of responsibilities, analyze complex issues, and devise solutions. Key responsibilities include but are not limited to: Mastering PCC II Skills: Demonstrate proficiency in PCC II skills, acting as a model of professional development within the team. Complex Care Coordination: Undertake the coordination of multifaceted patient care, encompassing activities such as device monitor scheduling, processing, preparation, and result tracking. Procedure Assistance: Prep and assist with in-clinic procedures, and coordinate procedures with patients. Health Monitoring and Reporting: Monitor and report patient's lab results, blood pressure logs, weight logs, and other health tracking for medication management. Insurance Authorizations: Schedule peer-to-peer insurance authorizations for clinic visits, procedures/testing, and initiate and submit electronic prior authorizations for medications. Hospital Discharge Coordination: Coordinate and schedule appointments prior to hospital discharge. Additional Duties: Fulfill higher-functioning duties as defined by the department. Workforce Health and wellness: Coordinate transitional return to work (TRTW) assignments: Working within the TRTW framework to match TRTW participants with available work assignments. Ambulatory Multispecialty: Using special Third-party software / programs (such as CHOIR for pain; Glooko for endo). Allergy Asthma Immunodeficiency Clinic: Master Scheduling for all our providers, Develop EPIC flowsheets builds for Allergen testing documentation for food and environmental allergens. Anesthesia: N/A Gynecology: Superuser for medical devices: Clinitek & Trophon Education Qualifications: High School Diploma or GED equivalent AND one of the following:(1) Certificate of completion or official transcript from a medical assisting program(2) Completion of medical assistant training by a licensed physician or podiatrist(3) Certification as medical assistant through a Medical Board of California
approved medical assistant certifying organization Experience Qualifications: At least four years of overall experience (Including external experience) Required Knowledge, Skills and Abilities: All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned. Knowledge of and ability to use and apply medical terminology in performing his/her duties. Knowledge of coding and billing regulations. Knowledge of computer systems and software used in functional area. Ability to speak and write effectively at a level appropriate for the job. Ability to solve problems and identify solutions. Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations. Ability to work independently as well as an integral part of the patient care team. Ability to follow instructions and standard operating procedures. Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills. Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible
penmanship/handwriting,
knowledge of grammar and syntax and ability to write clear and concise clinical reports) Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment. Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices. Licenses and Certifications: American Heart Association Basic Life Support (BLS) These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Base Pay Scale: Generally starting at $34.06 - $38.33 per hour
As an Advanced Patient Care Coordinator, this experienced role requires a thorough understanding of healthcare practices and the ability to apply theory into practice. The individual should independently execute a full spectrum of responsibilities, analyze complex issues, and devise solutions. Key responsibilities include but are not limited to: Mastering PCC II Skills: Demonstrate proficiency in PCC II skills, acting as a model of professional development within the team. Complex Care Coordination: Undertake the coordination of multifaceted patient care, encompassing activities such as device monitor scheduling, processing, preparation, and result tracking. Procedure Assistance: Prep and assist with in-clinic procedures, and coordinate procedures with patients. Health Monitoring and Reporting: Monitor and report patient's lab results, blood pressure logs, weight logs, and other health tracking for medication management. Insurance Authorizations: Schedule peer-to-peer insurance authorizations for clinic visits, procedures/testing, and initiate and submit electronic prior authorizations for medications. Hospital Discharge Coordination: Coordinate and schedule appointments prior to hospital discharge. Additional Duties: Fulfill higher-functioning duties as defined by the department. Workforce Health and wellness: Coordinate transitional return to work (TRTW) assignments: Working within the TRTW framework to match TRTW participants with available work assignments. Ambulatory Multispecialty: Using special Third-party software / programs (such as CHOIR for pain; Glooko for endo). Allergy Asthma Immunodeficiency Clinic: Master Scheduling for all our providers, Develop EPIC flowsheets builds for Allergen testing documentation for food and environmental allergens. Anesthesia: N/A Gynecology: Superuser for medical devices: Clinitek & Trophon Education Qualifications: High School Diploma or GED equivalent AND one of the following:(1) Certificate of completion or official transcript from a medical assisting program(2) Completion of medical assistant training by a licensed physician or podiatrist(3) Certification as medical assistant through a Medical Board of California
approved medical assistant certifying organization Experience Qualifications: At least four years of overall experience (Including external experience) Required Knowledge, Skills and Abilities: All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned. Knowledge of and ability to use and apply medical terminology in performing his/her duties. Knowledge of coding and billing regulations. Knowledge of computer systems and software used in functional area. Ability to speak and write effectively at a level appropriate for the job. Ability to solve problems and identify solutions. Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations. Ability to work independently as well as an integral part of the patient care team. Ability to follow instructions and standard operating procedures. Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills. Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible
penmanship/handwriting,
knowledge of grammar and syntax and ability to write clear and concise clinical reports) Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment. Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices. Licenses and Certifications: American Heart Association Basic Life Support (BLS) These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Base Pay Scale: Generally starting at $34.06 - $38.33 per hour