University of Miami
Cane Navigator
The Cane Navigator provides student success services, including advising, to support undergraduate student retention, progression, and graduation. The Student Success Operations team plays a vital role in helping students navigate their academic path, overcome obstacles, and achieve their goals. This position reports directly to the Assoc./Asst. Director of Cane Navigation and works collaboratively with all academic programs within the assigned school/college as well as other campus partners. Core Job Functions: Provides student success services, including advising, to support undergraduate student retention and graduation. Serves as the primary contact for assigned students throughout their entire undergraduate career and assist them in mapping out their individual pathway to graduation. Educates students on co-curricular and experiential learning opportunities (i.e., study abroad, research, etc.). Is trained as a career champion through the University's Toppel Career Center. Identifies barriers to students' success, including academic, social, and personal, and support students through overcoming those obstacles by facilitating coordinated referrals to the appropriate campus resources when needed, and follows up with students and campus partner to gain understanding if the student needs additional support. Employs best practices in advising and student success. Build relationships with undergraduate students and consistently deliver high-quality services. Explains academic policies, procedures, and guidelines and help students navigate the school/college/department and university-level administrative processes. Provide students with information related to services, resources, and programming that enhance the student experience. Works with students to identify and achieve their academic, professional, and personal goals, by accurately guiding them in academic planning, including major, minor, and general education requirements. Monitor student academic progress and satisfaction. Adheres to University and unit-level policies and procedures and safeguards University assets. Core Qualifications: Education: Bachelor's degree in relevant field required. Experience: Minimum 1 year of relevant experience required. Certification and Licensing: Refer to department description for applicable certification requirements. Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
The Cane Navigator provides student success services, including advising, to support undergraduate student retention, progression, and graduation. The Student Success Operations team plays a vital role in helping students navigate their academic path, overcome obstacles, and achieve their goals. This position reports directly to the Assoc./Asst. Director of Cane Navigation and works collaboratively with all academic programs within the assigned school/college as well as other campus partners. Core Job Functions: Provides student success services, including advising, to support undergraduate student retention and graduation. Serves as the primary contact for assigned students throughout their entire undergraduate career and assist them in mapping out their individual pathway to graduation. Educates students on co-curricular and experiential learning opportunities (i.e., study abroad, research, etc.). Is trained as a career champion through the University's Toppel Career Center. Identifies barriers to students' success, including academic, social, and personal, and support students through overcoming those obstacles by facilitating coordinated referrals to the appropriate campus resources when needed, and follows up with students and campus partner to gain understanding if the student needs additional support. Employs best practices in advising and student success. Build relationships with undergraduate students and consistently deliver high-quality services. Explains academic policies, procedures, and guidelines and help students navigate the school/college/department and university-level administrative processes. Provide students with information related to services, resources, and programming that enhance the student experience. Works with students to identify and achieve their academic, professional, and personal goals, by accurately guiding them in academic planning, including major, minor, and general education requirements. Monitor student academic progress and satisfaction. Adheres to University and unit-level policies and procedures and safeguards University assets. Core Qualifications: Education: Bachelor's degree in relevant field required. Experience: Minimum 1 year of relevant experience required. Certification and Licensing: Refer to department description for applicable certification requirements. Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.