University of Rochester
Psychiatric Crisis Specialist
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time Type: Part time Scheduled Weekly Hours: 32 Department: 500133 Psychiatry SMH Crisis Work Shift: UR - Day (United States of America) Range: UR URCC 204 H Compensation Range: $19.08 - $25.77 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: General Purpose: Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units. Essential Functions: Provides patients with engagement through discussion, activity and availability to support them in establishing emotional well-being Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment. Support patient wellbeing through monitoring self care tasks, support in difficult conversations and attendance during court hearings Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu. Monitor/ensure safe transport of patients from the emergency to inpatient setting. Manages time in order to provide support to multiple psychiatric units within the day. Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers. Crisis Specialists respond to CPEP, and/or inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control The Crisis Specialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach. Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu. Engage in physical interventions under direction of nursing staff to ensure patient and staff safety within the psychiatry setting. Crisis Specialists engage in crisis debriefing with patients and staff following the interaction. Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient. Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the Crisis Specialists. Documentation: Crisis Specialist track their day by logging info learned on patient's likes, dislikes, coping skills and best approaches in supporting the patients. Track time spent and support provided Training: All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months of hire Attend monthly staff meetings and trainings provided Orient and train new staff on unit preferences and routine Other duties as assigned Minimum Education & Experience: Associate's degree in a health-related field required 2 years of experience in human services required Experience in a psychiatric crisis or emergency setting preferred. or equivalent combination of education and experience required. Knowledge, Skills and Abilities: Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred Licenses and Certifications: Must possess a valid New York State Driver's license and a satisfactory driving record required. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create
and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time Type: Part time Scheduled Weekly Hours: 32 Department: 500133 Psychiatry SMH Crisis Work Shift: UR - Day (United States of America) Range: UR URCC 204 H Compensation Range: $19.08 - $25.77 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: General Purpose: Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units. Essential Functions: Provides patients with engagement through discussion, activity and availability to support them in establishing emotional well-being Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment. Support patient wellbeing through monitoring self care tasks, support in difficult conversations and attendance during court hearings Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu. Monitor/ensure safe transport of patients from the emergency to inpatient setting. Manages time in order to provide support to multiple psychiatric units within the day. Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers. Crisis Specialists respond to CPEP, and/or inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control The Crisis Specialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach. Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu. Engage in physical interventions under direction of nursing staff to ensure patient and staff safety within the psychiatry setting. Crisis Specialists engage in crisis debriefing with patients and staff following the interaction. Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient. Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the Crisis Specialists. Documentation: Crisis Specialist track their day by logging info learned on patient's likes, dislikes, coping skills and best approaches in supporting the patients. Track time spent and support provided Training: All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months of hire Attend monthly staff meetings and trainings provided Orient and train new staff on unit preferences and routine Other duties as assigned Minimum Education & Experience: Associate's degree in a health-related field required 2 years of experience in human services required Experience in a psychiatric crisis or emergency setting preferred. or equivalent combination of education and experience required. Knowledge, Skills and Abilities: Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred Licenses and Certifications: Must possess a valid New York State Driver's license and a satisfactory driving record required. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create
and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.