Wise Auto Group
Customer Experience Specialist Orange County Harley-Davidson
Wise Auto Group, Irvine, California, United States, 92616
BDC Associate
Orange County Harley-Davidson
Location: Irvine, CA Department: Sales Job Type: Full-Time About Us
At Orange County Harley-Davidson, we don't just sell motorcycles, we fuel freedom, community, and lifestyle. As part of the Wise Riders Harley-Davidson dealer group, we're driven by passion, performance, and people. If you thrive in a high-energy environment, love connecting with customers, and want to represent the world's most iconic motorcycle brand, this is the ride for you. Position Overview
We're looking for a BDC Associate to join our sales team. You'll be the voice of the dealership, connecting with new and returning customers via phone, text, and email. Your goal: drive traffic to the showroom and keep our sales pipeline full. This is a performance-based role with strong earning potential. What You'll Do
Make 100+ outbound calls per day to leads and inquiries Send 60+ emails and 60+ texts daily to follow up and confirm appointments Schedule and confirm customer appointments for test rides and consultations Maintain 100% follow-up on all sold bikes Log every interaction and activity in our CRM (VinSolutions) Work closely with the sales team to ensure smooth hand-offs Stay certified on Harley-Davidson models through HDU (Harley-Davidson University) Submit daily checklists and participate in weekly phone training What We're Looking For
Strong verbal and written communicator with hustle CRM experience preferred (but not required - we'll train you) High attention to detail and accountability Experience in call center, BDC, or automotive/motorcycle sales a plus Passion for Harley-Davidson and its culture is a major plus Self-starter who thrives in a performance-based team Pay & Perks
Base Pay: $18/Hour (approximately $3,120/month target pay)
Commission: Tiered plan based on appointments shown and units sold
Earning Potential: $60K$80K+ annually for top performers Benefits
Team Events and a Passionate, Rider-Driven Culture Harley-Davidson University Training and Certification Employee discounts on bikes, gear, and parts Team environment with strong culture and leadership Career advancement within a 7-store group Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes Paid Time Off and Paid Holidays 401(k) with Company Match Medical, Dental, and Vision Insurance Apply Now
If you're ready to grow your career, help riders chase freedom, and join the Orange County Harley-Davidson family, apply today!
Orange County Harley-Davidson
Location: Irvine, CA Department: Sales Job Type: Full-Time About Us
At Orange County Harley-Davidson, we don't just sell motorcycles, we fuel freedom, community, and lifestyle. As part of the Wise Riders Harley-Davidson dealer group, we're driven by passion, performance, and people. If you thrive in a high-energy environment, love connecting with customers, and want to represent the world's most iconic motorcycle brand, this is the ride for you. Position Overview
We're looking for a BDC Associate to join our sales team. You'll be the voice of the dealership, connecting with new and returning customers via phone, text, and email. Your goal: drive traffic to the showroom and keep our sales pipeline full. This is a performance-based role with strong earning potential. What You'll Do
Make 100+ outbound calls per day to leads and inquiries Send 60+ emails and 60+ texts daily to follow up and confirm appointments Schedule and confirm customer appointments for test rides and consultations Maintain 100% follow-up on all sold bikes Log every interaction and activity in our CRM (VinSolutions) Work closely with the sales team to ensure smooth hand-offs Stay certified on Harley-Davidson models through HDU (Harley-Davidson University) Submit daily checklists and participate in weekly phone training What We're Looking For
Strong verbal and written communicator with hustle CRM experience preferred (but not required - we'll train you) High attention to detail and accountability Experience in call center, BDC, or automotive/motorcycle sales a plus Passion for Harley-Davidson and its culture is a major plus Self-starter who thrives in a performance-based team Pay & Perks
Base Pay: $18/Hour (approximately $3,120/month target pay)
Commission: Tiered plan based on appointments shown and units sold
Earning Potential: $60K$80K+ annually for top performers Benefits
Team Events and a Passionate, Rider-Driven Culture Harley-Davidson University Training and Certification Employee discounts on bikes, gear, and parts Team environment with strong culture and leadership Career advancement within a 7-store group Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes Paid Time Off and Paid Holidays 401(k) with Company Match Medical, Dental, and Vision Insurance Apply Now
If you're ready to grow your career, help riders chase freedom, and join the Orange County Harley-Davidson family, apply today!