SAP
SAP iXp Intern - Site Speed &UX Performance Specialist
SAP, Bellevue, Washington, United States, 98009
SAP Ixp Intern - Site Speed & UX Performance Specialist
The SAP.com Digital Platforms Team is looking for a Site Speed & UX Performance Specialist to support our ongoing efforts to optimize web performance and enhance user experience across SAPs global digital landscapes. This role will collaborate with product owners, project managers, design, development, and operational leads to ensure SAP.com and other digital entities deliver a fast, seamless, and engaging experience on desktop and mobile web browsers. As part of the SAP.com Digital Platforms Teams ongoing digital experience optimization and transformational efforts, this role will drive performance testing, analysis, and cross-functional collaboration to improve site responsiveness and customer engagement. This position will also play a key role in internal awareness initiatives, supporting the programs SharePoint site, internal communications, and cross-organizational training efforts with third-party performance consultants. In addition to technical analysis, this role will serve as a main point of contact for performance-related requests, working closely with core platform team members, leadership, and external agencies to ensure efficient execution of high-quality digital experiences. Responsibilities: Collaboration & Communication Work closely with cross-functional teams, including Back-End Developers, UX/UI Designers, Product Owners, and Business Stakeholders, to align on performance goals, priorities, and implementation strategies Communicate performance insights, progress, and recommendations effectively through technical reports, dashboards, and business-friendly readouts Partner with third-party consultants to benchmark SAP.com's performance against industry best practices and identify optimization opportunities Support internal awareness initiatives, maintain the performance program's SharePoint site, draft internal email communications, and driving cross-organizational training efforts on web performance Front-End Performance Optimization Collaborate with the Front-End Development team to optimize HTML, CSS, and JavaScript for improved website speed and efficiency Identify and address rendering bottlenecks, optimize critical rendering paths, and reduce page load times across desktop and mobile Implement responsive design techniques and best practices to ensure fast-loading, mobile-friendly experiences across various devices and screen sizes Work on third-party script governance and optimization, asset management, lazy loading strategies, and CDN utilization to enhance performance Performance Testing & Data Analysis Conduct synthetic and real-user monitoring (RUM) tests using tools like Splunk Synthetic Monitoring, WebPageTest, Lighthouse, ObservePoint, or similar testing and data insights SaaS platforms Analyze Core Web Vitals, Speed Index, FCP, LCP, and other key performance indicators (KPIs) to identify trends and areas for improvement Work with Data Analysts, Performance Engineers, or Business Leads to correlate web performance data with user behavior and business impact Generate reports and actionable insights to drive continuous optimization efforts and support data-driven decision-making Develop automated performance monitoring and alerting mechanisms to detect regressions early and proactively address issues Performance Best Practices & Industry Trends Stay up to date with the latest web performance optimization trends, front-end engineering best practices, and emerging technologies Advocate for a performance-first mindset, educating teams on web performance methodologies, tools, and testing strategies Recommend and implement innovative solutions to enhance SAP.com's speed, scalability, and overall user experience Support A/B testing efforts, site redesigns, and performance regression testing to ensure performance remains a key priority in digital transformations What you bring: We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Qualifications: Pursuit of a bachelor's degree in computer science, web development, web design, project management, data analytics, or a related field; see related responsibilities listed above Understanding of web speed performance metrics, such as Core Web Vitals strategy and metric threshold requirements Experience in Front-End Engineering with expertise in HTML, CSS, JavaScript, and responsive design Willingness to acquire new skills to meet evolving needs Familiarity with web performance optimization techniques, web debugging and profiling tools, and best practices Strong data analysis skills and experience with performance monitoring tools and data visualization Strong communication and teamwork abilities Self-motivated and able to work independently with minimal supervision Comfortable working with a geographically distributed software development team General knowledge of Agile methodologies Ability to complete tasks promptly Excellent verbal and written communication and collaboration skills Attention to detail with an emphasis on accuracy and quality Ability to prioritize effectively to manage multiple projects Baseline Knowledge Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint Basic familiarity with Internet technologies and how the web works Visual design principles and commonly used tools for optimizing visual page elements, e.g., images and media Awareness of industry standard web speed performance tools, e.g., WebPageTest.org, Google Pagespeed Insights, and Google Lighthouse Experience using various modern browsers such as Chrome, Firefox, Safari, and Edge General knowledge of project management and issue tracking and documentation tools; e.g., JIRA, Confluence, MS Teams, Slack, etc Technical Experience A basic knowledge is required for this internship Please note: Intermediate expertise with 2-3 years of experience is required for future employment opportunities. Full-stack Development HTML5/CSS3 JavaScript JavaScript Frameworks jQuery Chrome DevTools Responsive/Adaptive Design Cross-Browser Development Content Management Systems Testing/DebuggingGit/Version Control Adobe Creative Cloud Applications for Cross-Org UX Design Collaboration: Adobe Photoshop Adobe Illustrator Adobe Premiere Adobe After Effects Adobe Firefly Adobe InDesign Adobe Fonts Bonus Skills: General knowledge of Google Analytics, CDNs and custom HTTP headers General knowledge of advanced web performance profiling tools; e.g.: GTmetrix, Pingdom, SpeedCurve, Rigor, etc Experience with ReactJS Knowledge of code splitting and simplification methods Knowledge of Content Delivery Networks (CDNs) and their impact on web performance Previous experience in e-commerce, online media, or similar industries Education and Professional Experience: Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program. Education: In pursuit of a degree in a related field or equivalent work experience, such topics of interest are: Computer Science Data Analytics Full Stack Web Development Front-End Web Development User-Experience Design Interactive Design and Media Marketing & Business Meet your team: The SAP.com Digital Platforms Team, within SAP's Corporate Processes and Information Technology (CPIT) organization under the Customer and Partner Demand Generation group, is responsible for SAP.com and associated external (public-facing) digital web properties. The SAP.com Digital Platforms Team is responsible for managing the SAP.com technology framework and key project priorities from various business units (e.g.: SAP Marketing, SAP IT, and SAP
The SAP.com Digital Platforms Team is looking for a Site Speed & UX Performance Specialist to support our ongoing efforts to optimize web performance and enhance user experience across SAPs global digital landscapes. This role will collaborate with product owners, project managers, design, development, and operational leads to ensure SAP.com and other digital entities deliver a fast, seamless, and engaging experience on desktop and mobile web browsers. As part of the SAP.com Digital Platforms Teams ongoing digital experience optimization and transformational efforts, this role will drive performance testing, analysis, and cross-functional collaboration to improve site responsiveness and customer engagement. This position will also play a key role in internal awareness initiatives, supporting the programs SharePoint site, internal communications, and cross-organizational training efforts with third-party performance consultants. In addition to technical analysis, this role will serve as a main point of contact for performance-related requests, working closely with core platform team members, leadership, and external agencies to ensure efficient execution of high-quality digital experiences. Responsibilities: Collaboration & Communication Work closely with cross-functional teams, including Back-End Developers, UX/UI Designers, Product Owners, and Business Stakeholders, to align on performance goals, priorities, and implementation strategies Communicate performance insights, progress, and recommendations effectively through technical reports, dashboards, and business-friendly readouts Partner with third-party consultants to benchmark SAP.com's performance against industry best practices and identify optimization opportunities Support internal awareness initiatives, maintain the performance program's SharePoint site, draft internal email communications, and driving cross-organizational training efforts on web performance Front-End Performance Optimization Collaborate with the Front-End Development team to optimize HTML, CSS, and JavaScript for improved website speed and efficiency Identify and address rendering bottlenecks, optimize critical rendering paths, and reduce page load times across desktop and mobile Implement responsive design techniques and best practices to ensure fast-loading, mobile-friendly experiences across various devices and screen sizes Work on third-party script governance and optimization, asset management, lazy loading strategies, and CDN utilization to enhance performance Performance Testing & Data Analysis Conduct synthetic and real-user monitoring (RUM) tests using tools like Splunk Synthetic Monitoring, WebPageTest, Lighthouse, ObservePoint, or similar testing and data insights SaaS platforms Analyze Core Web Vitals, Speed Index, FCP, LCP, and other key performance indicators (KPIs) to identify trends and areas for improvement Work with Data Analysts, Performance Engineers, or Business Leads to correlate web performance data with user behavior and business impact Generate reports and actionable insights to drive continuous optimization efforts and support data-driven decision-making Develop automated performance monitoring and alerting mechanisms to detect regressions early and proactively address issues Performance Best Practices & Industry Trends Stay up to date with the latest web performance optimization trends, front-end engineering best practices, and emerging technologies Advocate for a performance-first mindset, educating teams on web performance methodologies, tools, and testing strategies Recommend and implement innovative solutions to enhance SAP.com's speed, scalability, and overall user experience Support A/B testing efforts, site redesigns, and performance regression testing to ensure performance remains a key priority in digital transformations What you bring: We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Qualifications: Pursuit of a bachelor's degree in computer science, web development, web design, project management, data analytics, or a related field; see related responsibilities listed above Understanding of web speed performance metrics, such as Core Web Vitals strategy and metric threshold requirements Experience in Front-End Engineering with expertise in HTML, CSS, JavaScript, and responsive design Willingness to acquire new skills to meet evolving needs Familiarity with web performance optimization techniques, web debugging and profiling tools, and best practices Strong data analysis skills and experience with performance monitoring tools and data visualization Strong communication and teamwork abilities Self-motivated and able to work independently with minimal supervision Comfortable working with a geographically distributed software development team General knowledge of Agile methodologies Ability to complete tasks promptly Excellent verbal and written communication and collaboration skills Attention to detail with an emphasis on accuracy and quality Ability to prioritize effectively to manage multiple projects Baseline Knowledge Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint Basic familiarity with Internet technologies and how the web works Visual design principles and commonly used tools for optimizing visual page elements, e.g., images and media Awareness of industry standard web speed performance tools, e.g., WebPageTest.org, Google Pagespeed Insights, and Google Lighthouse Experience using various modern browsers such as Chrome, Firefox, Safari, and Edge General knowledge of project management and issue tracking and documentation tools; e.g., JIRA, Confluence, MS Teams, Slack, etc Technical Experience A basic knowledge is required for this internship Please note: Intermediate expertise with 2-3 years of experience is required for future employment opportunities. Full-stack Development HTML5/CSS3 JavaScript JavaScript Frameworks jQuery Chrome DevTools Responsive/Adaptive Design Cross-Browser Development Content Management Systems Testing/DebuggingGit/Version Control Adobe Creative Cloud Applications for Cross-Org UX Design Collaboration: Adobe Photoshop Adobe Illustrator Adobe Premiere Adobe After Effects Adobe Firefly Adobe InDesign Adobe Fonts Bonus Skills: General knowledge of Google Analytics, CDNs and custom HTTP headers General knowledge of advanced web performance profiling tools; e.g.: GTmetrix, Pingdom, SpeedCurve, Rigor, etc Experience with ReactJS Knowledge of code splitting and simplification methods Knowledge of Content Delivery Networks (CDNs) and their impact on web performance Previous experience in e-commerce, online media, or similar industries Education and Professional Experience: Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program. Education: In pursuit of a degree in a related field or equivalent work experience, such topics of interest are: Computer Science Data Analytics Full Stack Web Development Front-End Web Development User-Experience Design Interactive Design and Media Marketing & Business Meet your team: The SAP.com Digital Platforms Team, within SAP's Corporate Processes and Information Technology (CPIT) organization under the Customer and Partner Demand Generation group, is responsible for SAP.com and associated external (public-facing) digital web properties. The SAP.com Digital Platforms Team is responsible for managing the SAP.com technology framework and key project priorities from various business units (e.g.: SAP Marketing, SAP IT, and SAP