Tik Tok
Head of Data Science, Trust and Safety - USDS
Tik Tok, San Jose, California, United States, 95199
Location :
San Jose
Employment Type :
Regular
Job Code :
A81252
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Responsibilities
Role Overview We are seeking an experienced and impactful Head of Data Science leader to guide a pivotal pillar within TikTok USDS Trust and Safety organization. This strategic role involves leading and mentoring a large, diverse team of 30+ data professionals. You will be instrumental in defining and driving the data strategy for the US market-servicing critical functions like Operations, Policy, Product, and Risk and Response-while ensuring seamless collaboration with Global TikTok Trust and Safety Strategies to safeguard our platform and users. Head of Data Science may be exposed to harmful content as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance. Some content viewed my violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time. Key Responsibilities - Lead, mentor, and grow a large, high-performing data science team, fostering a culture of innovation and collaboration. - Define the strategic roadmap for data science initiatives within US Trust & Safety, aligning with global objectives and business priorities. - Drive advanced analytics, experimentation (A/B testing), and root cause analysis to identify key insights and influence product and operational decisions. - Lead the end-to-end development, implementation, and optimization of machine learning models for detecting and mitigating deceptive behaviors, fraud, and other safety risks. - Partner closely with cross-functional teams including Product, Engineering, Policy, Operations, and Risk & Response to translate business problems into data science solutions. - Ensure data accuracy, consistency, and the development of robust data pipelines and infrastructure to support analytical and modeling needs. - Provide leadership in leveraging data to proactively address emerging threats and continuously enhance platform safety and integrity.
Qualifications
Minimum Qualifications - Master's or PhD degree in a quantitative field such as Computer Science, Statistics, Mathematics, Engineering, or a related discipline. - Progressive experience in Data Science or Machine Learning roles, with strong business acumen. - Experience in people management, including managing managers and leading large teams (30+ individuals). - Expert proficiency in SQL/Hive/Spark and programming languages like Python or R, with extensive experience in big data manipulation and analysis. - Deep expertise in machine learning algorithms, statistical modeling, and experimental design (A/B testing). Preferred Qualifications - Demonstrated experience in Trust & Safety, fraud detection, security, or threat analysis within a large-scale internet or social media environment. - Exceptional communication, interpersonal, and stakeholder management skills, with the ability to influence at all levels. - Proven ability to thrive in a fast-paced, dynamic environment and lead complex data initiatives from conception to impact. - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. - Your resilience and commitment to self-care to manage the emotional demands of the role.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $239200 - $483200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Apply to this job
San Jose
Employment Type :
Regular
Job Code :
A81252
Apply to this job
Share this listing:
Responsibilities
Role Overview We are seeking an experienced and impactful Head of Data Science leader to guide a pivotal pillar within TikTok USDS Trust and Safety organization. This strategic role involves leading and mentoring a large, diverse team of 30+ data professionals. You will be instrumental in defining and driving the data strategy for the US market-servicing critical functions like Operations, Policy, Product, and Risk and Response-while ensuring seamless collaboration with Global TikTok Trust and Safety Strategies to safeguard our platform and users. Head of Data Science may be exposed to harmful content as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance. Some content viewed my violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time. Key Responsibilities - Lead, mentor, and grow a large, high-performing data science team, fostering a culture of innovation and collaboration. - Define the strategic roadmap for data science initiatives within US Trust & Safety, aligning with global objectives and business priorities. - Drive advanced analytics, experimentation (A/B testing), and root cause analysis to identify key insights and influence product and operational decisions. - Lead the end-to-end development, implementation, and optimization of machine learning models for detecting and mitigating deceptive behaviors, fraud, and other safety risks. - Partner closely with cross-functional teams including Product, Engineering, Policy, Operations, and Risk & Response to translate business problems into data science solutions. - Ensure data accuracy, consistency, and the development of robust data pipelines and infrastructure to support analytical and modeling needs. - Provide leadership in leveraging data to proactively address emerging threats and continuously enhance platform safety and integrity.
Qualifications
Minimum Qualifications - Master's or PhD degree in a quantitative field such as Computer Science, Statistics, Mathematics, Engineering, or a related discipline. - Progressive experience in Data Science or Machine Learning roles, with strong business acumen. - Experience in people management, including managing managers and leading large teams (30+ individuals). - Expert proficiency in SQL/Hive/Spark and programming languages like Python or R, with extensive experience in big data manipulation and analysis. - Deep expertise in machine learning algorithms, statistical modeling, and experimental design (A/B testing). Preferred Qualifications - Demonstrated experience in Trust & Safety, fraud detection, security, or threat analysis within a large-scale internet or social media environment. - Exceptional communication, interpersonal, and stakeholder management skills, with the ability to influence at all levels. - Proven ability to thrive in a fast-paced, dynamic environment and lead complex data initiatives from conception to impact. - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. - Your resilience and commitment to self-care to manage the emotional demands of the role.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $239200 - $483200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Apply to this job