St. Charles Health System
Laboratory Training and Support Coordinator
St. Charles Health System, Bend, Oregon, United States, 97701
Laboratory Training And Support Coordinator
St. Charles Health System Location: Bend, OR Time Type: Full time Pay range: $25.18 - $37.77 ASCP Certification required within 6 months of hire. Job Description
Title: Laboratory Training and Support Coordinator Reports To Position: Laboratory Manager of Outreach and Pre-analytical Services Department: Laboratory Date Last Reviewed: December 11, 2020 Our Vision: Creating America's healthiest community, together Our Mission: In the spirit of love and compassion, better health, better care, better value Our Values: Accountability, Caring and Teamwork Departmental Summary: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. Position Overview
The Laboratory Training and Support Coordinator at St. Charles Health System coordinates training of laboratory caregivers ensuring caregiver competency. The Coordinator oversees the laboratory training program and lab customer service expectations. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. Essential Functions And Duties
Responsible for maintaining an effective training and retraining program for laboratory caregivers. Coordinates Laboratory Information System (LIS) training of laboratory caregivers, creating training materials and training program, assuring training is complete and caregiver is competent in process, procedures and policies. Provides phlebotomy training, supports continued development and ongoing caregiver competency evaluations. Assists in development and maintenance of procedures for non-technical areas. Reviews error reports and identifies areas of concern. Assists with troubleshooting and identifying caregiver deficiencies. Initiates retraining when necessary. Assists in other database investigations and fixing of problems. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. Education
Required: High school diploma or equivalent. Two years of medical work-related job experience or two years of college science background and one term of medical terminology. Preferred: N/A Licensure/Certification/Registration
Required: Ability to obtain ASCP certification within six months of hire date. Preferred: N/A Experience
Required: Two years working in a laboratory environment. Previous teaching or mentoring experience. Preferred: Previous leadership experience. Personal Protective Equipment
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. Physical Requirements
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboarding operation Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) reaching overhead lifting/carrying/pushing or pulling 11-25 pounds. Exposure to Elemental Factors: Rarely (10%): chemical solution Blood-Borne Pathogen (BBP) Exposure Category: Risk for Exposure to BBP
St. Charles Health System Location: Bend, OR Time Type: Full time Pay range: $25.18 - $37.77 ASCP Certification required within 6 months of hire. Job Description
Title: Laboratory Training and Support Coordinator Reports To Position: Laboratory Manager of Outreach and Pre-analytical Services Department: Laboratory Date Last Reviewed: December 11, 2020 Our Vision: Creating America's healthiest community, together Our Mission: In the spirit of love and compassion, better health, better care, better value Our Values: Accountability, Caring and Teamwork Departmental Summary: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. Position Overview
The Laboratory Training and Support Coordinator at St. Charles Health System coordinates training of laboratory caregivers ensuring caregiver competency. The Coordinator oversees the laboratory training program and lab customer service expectations. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. Essential Functions And Duties
Responsible for maintaining an effective training and retraining program for laboratory caregivers. Coordinates Laboratory Information System (LIS) training of laboratory caregivers, creating training materials and training program, assuring training is complete and caregiver is competent in process, procedures and policies. Provides phlebotomy training, supports continued development and ongoing caregiver competency evaluations. Assists in development and maintenance of procedures for non-technical areas. Reviews error reports and identifies areas of concern. Assists with troubleshooting and identifying caregiver deficiencies. Initiates retraining when necessary. Assists in other database investigations and fixing of problems. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. Education
Required: High school diploma or equivalent. Two years of medical work-related job experience or two years of college science background and one term of medical terminology. Preferred: N/A Licensure/Certification/Registration
Required: Ability to obtain ASCP certification within six months of hire date. Preferred: N/A Experience
Required: Two years working in a laboratory environment. Previous teaching or mentoring experience. Preferred: Previous leadership experience. Personal Protective Equipment
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. Physical Requirements
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboarding operation Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) reaching overhead lifting/carrying/pushing or pulling 11-25 pounds. Exposure to Elemental Factors: Rarely (10%): chemical solution Blood-Borne Pathogen (BBP) Exposure Category: Risk for Exposure to BBP