Memorial Regional Hospital
Memorial Cancer Institute Job Opportunity
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Ability to perform with a high degree of accuracy and with meticulous attention to detail. Strong ability to use initiative and judgment and to identify, analyze and solve problems. Responsibilities include: Performs other duties as assigned and as required. Identifies symptoms and refers patients to appropriate APP for symptom management, when needed. Coordinates with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient or transplant. Alerts the authorization team. Contacts patient to coordinate appointment scheduling. Communicates with Preservice/Authorization department to ensure prior authorization of treatment is obtained. Handles pre-registration prior to date of visit to ensure prior authorization for treatment. Coordinates care with physician, advanced practitioners (APPs), nurses and fellows to confirm and review treatment regimens and overall plan of care. Coordinates with Pharmacy on drug availability. Reviews in-basket message pools and collaborates with providers to ensure timely scheduling upon office visit and/or hospital discharge. Communicates with treatment unit leadership to maximize clinic flow. Schedules and coordinates complex chemotherapy and radiation therapy treatment plans and cycles including intervening labs, imaging, and MD visits as per specific treatment schedule. Ensures scheduling is accurate and timely and without delay in care. Facilitates frequent changes for all associated appointments due to patient acuity. Facilitates inpatient transitions and discharges for chemo infusions and radiation in coordination with the treatment plan schedule. Utilizes complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions. Competencies include: ACCOUNTABILITY CUSTOMER SERVICE PATIENT AND FAMILY CENTERED CARE RESPONDING TO CHANGE STANDARDS OF BEHAVIOR Education and Certification Requirements: High School Diploma or Equivalent (Required) Additional Job Information: Complexity of Work: This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. Required Work Experience: One (1) year scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience preferred. Other Information: Bachelor's degree preferred. Working Conditions and Physical Requirements: Bending and Stooping: 60% Climbing: 0% Keyboard Entry: 100% Kneeling: 0% Lifting/Carrying Patients 35 Pounds or Greater: 60% Lifting or Carrying 0 - 25 lbs Non-Patient: 80% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient: 40% Lifting or Carrying > 75 lbs Non-Patient: 0% Pushing or Pulling 0 - 25 lbs Non-Patient: 80% Pushing or Pulling 26 - 75 lbs Non-Patient: 80% Pushing or Pulling > 75 lbs Non-Patient: 0% Reaching: 80% Repetitive Movement Foot/Leg: 0% Repetitive Movement Hand/Arm: 80% Running: 0% Sitting: 80% Squatting: 80% Standing: 80% Walking: 80% Audible Speech: 80% Hearing Acuity: 80% Smelling Acuity: 0% Taste Discrimination: 0% Depth Perception: 80% Distinguish Color: 0% Seeing - Far: 80% Seeing - Near: 80% Bio hazardous Waste: 60% Biological Hazards - Respiratory: 60% Biological Hazards - Skin or Ingestion: 60% Blood and/or Bodily Fluids: 60% Communicable Diseases and/or Pathogens: 60% Asbestos: 0% Cytotoxic Chemicals: 0% Dust: 0% Gas/Vapors/Fumes: 60% Hazardous Chemicals: 60% Hazardous Medication: 60% Latex: 60% Computer Monitor: 100% Domestic Animals: 0% Extreme Heat/Cold: 0% Fire Risk: 0% Hazardous Noise: 0% Heating Devices: 0% Hypoxia: 0% Laser/High Intensity Lights: 0% Magnetic Fields: 0% Moving Mechanical Parts: 0% Needles/Sharp Objects: 60% Potential Electric Shock: 0% Potential for Physical Assault: 40% Radiation: 0% Sudden Decompression During Flights: 0% Unprotected Heights: 0% Wet or Slippery Surfaces: 40%
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Ability to perform with a high degree of accuracy and with meticulous attention to detail. Strong ability to use initiative and judgment and to identify, analyze and solve problems. Responsibilities include: Performs other duties as assigned and as required. Identifies symptoms and refers patients to appropriate APP for symptom management, when needed. Coordinates with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient or transplant. Alerts the authorization team. Contacts patient to coordinate appointment scheduling. Communicates with Preservice/Authorization department to ensure prior authorization of treatment is obtained. Handles pre-registration prior to date of visit to ensure prior authorization for treatment. Coordinates care with physician, advanced practitioners (APPs), nurses and fellows to confirm and review treatment regimens and overall plan of care. Coordinates with Pharmacy on drug availability. Reviews in-basket message pools and collaborates with providers to ensure timely scheduling upon office visit and/or hospital discharge. Communicates with treatment unit leadership to maximize clinic flow. Schedules and coordinates complex chemotherapy and radiation therapy treatment plans and cycles including intervening labs, imaging, and MD visits as per specific treatment schedule. Ensures scheduling is accurate and timely and without delay in care. Facilitates frequent changes for all associated appointments due to patient acuity. Facilitates inpatient transitions and discharges for chemo infusions and radiation in coordination with the treatment plan schedule. Utilizes complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions. Competencies include: ACCOUNTABILITY CUSTOMER SERVICE PATIENT AND FAMILY CENTERED CARE RESPONDING TO CHANGE STANDARDS OF BEHAVIOR Education and Certification Requirements: High School Diploma or Equivalent (Required) Additional Job Information: Complexity of Work: This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. Required Work Experience: One (1) year scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience preferred. Other Information: Bachelor's degree preferred. Working Conditions and Physical Requirements: Bending and Stooping: 60% Climbing: 0% Keyboard Entry: 100% Kneeling: 0% Lifting/Carrying Patients 35 Pounds or Greater: 60% Lifting or Carrying 0 - 25 lbs Non-Patient: 80% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient: 40% Lifting or Carrying > 75 lbs Non-Patient: 0% Pushing or Pulling 0 - 25 lbs Non-Patient: 80% Pushing or Pulling 26 - 75 lbs Non-Patient: 80% Pushing or Pulling > 75 lbs Non-Patient: 0% Reaching: 80% Repetitive Movement Foot/Leg: 0% Repetitive Movement Hand/Arm: 80% Running: 0% Sitting: 80% Squatting: 80% Standing: 80% Walking: 80% Audible Speech: 80% Hearing Acuity: 80% Smelling Acuity: 0% Taste Discrimination: 0% Depth Perception: 80% Distinguish Color: 0% Seeing - Far: 80% Seeing - Near: 80% Bio hazardous Waste: 60% Biological Hazards - Respiratory: 60% Biological Hazards - Skin or Ingestion: 60% Blood and/or Bodily Fluids: 60% Communicable Diseases and/or Pathogens: 60% Asbestos: 0% Cytotoxic Chemicals: 0% Dust: 0% Gas/Vapors/Fumes: 60% Hazardous Chemicals: 60% Hazardous Medication: 60% Latex: 60% Computer Monitor: 100% Domestic Animals: 0% Extreme Heat/Cold: 0% Fire Risk: 0% Hazardous Noise: 0% Heating Devices: 0% Hypoxia: 0% Laser/High Intensity Lights: 0% Magnetic Fields: 0% Moving Mechanical Parts: 0% Needles/Sharp Objects: 60% Potential Electric Shock: 0% Potential for Physical Assault: 40% Radiation: 0% Sudden Decompression During Flights: 0% Unprotected Heights: 0% Wet or Slippery Surfaces: 40%