Fanatics
Lead Retail Associate- San Francisco 49ers Team Store
Fanatics, Santa Clara, California, United States, 95050
Job Description
Job Summary:
The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations. General Duties and Responsibilities:
Drive sales results by consistent execution of daily operations
Support back of house operations; maintain stockroom organization
Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to Retail Associates
Provide training and assistance to Retail Associates as required
Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Understands Fanatics Values and how they relate to their role
Perform 'Manager on Duty responsibilities' as needed Education, Experience and Requirements:
Minimum 18 years of age,
Minimum one year working in retail or sales preferred
Ability to work independently and responsibly in a fast-paced environment
Foreign language skills are a plus Job Knowledge, Skills and Abilities:
Possess a fun, outgoing, confident, professional demeanor
Prior leadership experience preferred
Ability to work well with all levels of management, build partnerships and coach teams
In partnership with leadership team act decisively to solve problems
Ability to represent Fanatics/League/Team Values and standards
Ability to balance and prioritize multiple projects while remaining calm under pressure
Strong communication, literacy, and numeracy skills Physical Demands:
Regularly required to sit stand, reach, bend and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop The salary range for this position is $18.67-$22$/hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
Job Summary:
The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations. General Duties and Responsibilities:
Drive sales results by consistent execution of daily operations
Support back of house operations; maintain stockroom organization
Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to Retail Associates
Provide training and assistance to Retail Associates as required
Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Understands Fanatics Values and how they relate to their role
Perform 'Manager on Duty responsibilities' as needed Education, Experience and Requirements:
Minimum 18 years of age,
Minimum one year working in retail or sales preferred
Ability to work independently and responsibly in a fast-paced environment
Foreign language skills are a plus Job Knowledge, Skills and Abilities:
Possess a fun, outgoing, confident, professional demeanor
Prior leadership experience preferred
Ability to work well with all levels of management, build partnerships and coach teams
In partnership with leadership team act decisively to solve problems
Ability to represent Fanatics/League/Team Values and standards
Ability to balance and prioritize multiple projects while remaining calm under pressure
Strong communication, literacy, and numeracy skills Physical Demands:
Regularly required to sit stand, reach, bend and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop The salary range for this position is $18.67-$22$/hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.