Medtronic Plc
Head of Digital Consumer Subscriptions - Sr. Program Director
Medtronic Plc, Minneapolis, Minnesota, United States, 55401
A Day in the Life
At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We're designing and piloting new digital health subscription businesses aimed directly at consumers
a bold shift from our traditional B2B implantable device model. As the leader of this initiative, you will build, launch, and scale new digital-first services that engage patients directly, leveraging our existing clinical expertise, trusted brand, and emerging digital assets. This is a unique opportunity to build businesses from the inside
with startup speed and corporate strength. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite in our Mounds View, MN office as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Key Responsibilities
Design & launch a B2C subscription business model around a high-value consumer health service (e.g., remote monitoring, insights, coaching, emergency alert) Develop and iterate on MVPs to rapidly test product-market fit Own full P&L responsibility: pricing, customer acquisition, retention, and growth Partner across product, regulatory, IT, marketing, clinical, and sales functions to remove barriers and co-create solutions Lead with a consumer-first lens, defining the value proposition and user experience Navigate and influence within a matrixed global organization while challenging legacy assumptions Build and lead a small cross-functional squad to operationalize the offering What Success Looks Like
Within 6 months: a validated MVP with real customer usage and learning loops Within 12 months: first revenue with strong customer satisfaction signals Within 18 months: a clear business case to scale the service or pivot based on insights Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. Bachelor's degree 15+ years define MUST HAVE experience 15+ years of experience in digital health, consumer tech, or subscription-based businesses 8+ years managerial experience (people and/or programs) Background in healthcare (wearables, connected devices, SaMD, etc.) Nice to Have MBA or relevant graduate degree preferred but not required Proven ability to launch and scale new offerings, ideally in regulated or health-adjacent environments Deep understanding of subscription metrics (CAC, LTV, churn, retention) and DTC strategies Strong business acumen
experience with P&L ownership, market sizing, and financial modeling High EQ and organizational savvy
thrives in complex, consensus-driven environments Entrepreneurial spirit with a bias for action and data-informed decision-making Health tech startups (e.g., WHOOP, Levels, Omada, Livongo, Ro, Hims & Hers) Consumer tech leaders (e.g., Amazon, Apple Health, Fitbit, Calm, Headspace) Strategy, product, or GM roles in corporate innovation or digital ventures Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$219,200.00 - $328,800.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). This position is eligible for an annual long-term incentive plan. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission
to alleviate pain, restore health, and extend life
unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We're designing and piloting new digital health subscription businesses aimed directly at consumers
a bold shift from our traditional B2B implantable device model. As the leader of this initiative, you will build, launch, and scale new digital-first services that engage patients directly, leveraging our existing clinical expertise, trusted brand, and emerging digital assets. This is a unique opportunity to build businesses from the inside
with startup speed and corporate strength. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite in our Mounds View, MN office as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Key Responsibilities
Design & launch a B2C subscription business model around a high-value consumer health service (e.g., remote monitoring, insights, coaching, emergency alert) Develop and iterate on MVPs to rapidly test product-market fit Own full P&L responsibility: pricing, customer acquisition, retention, and growth Partner across product, regulatory, IT, marketing, clinical, and sales functions to remove barriers and co-create solutions Lead with a consumer-first lens, defining the value proposition and user experience Navigate and influence within a matrixed global organization while challenging legacy assumptions Build and lead a small cross-functional squad to operationalize the offering What Success Looks Like
Within 6 months: a validated MVP with real customer usage and learning loops Within 12 months: first revenue with strong customer satisfaction signals Within 18 months: a clear business case to scale the service or pivot based on insights Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. Bachelor's degree 15+ years define MUST HAVE experience 15+ years of experience in digital health, consumer tech, or subscription-based businesses 8+ years managerial experience (people and/or programs) Background in healthcare (wearables, connected devices, SaMD, etc.) Nice to Have MBA or relevant graduate degree preferred but not required Proven ability to launch and scale new offerings, ideally in regulated or health-adjacent environments Deep understanding of subscription metrics (CAC, LTV, churn, retention) and DTC strategies Strong business acumen
experience with P&L ownership, market sizing, and financial modeling High EQ and organizational savvy
thrives in complex, consensus-driven environments Entrepreneurial spirit with a bias for action and data-informed decision-making Health tech startups (e.g., WHOOP, Levels, Omada, Livongo, Ro, Hims & Hers) Consumer tech leaders (e.g., Amazon, Apple Health, Fitbit, Calm, Headspace) Strategy, product, or GM roles in corporate innovation or digital ventures Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$219,200.00 - $328,800.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). This position is eligible for an annual long-term incentive plan. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission
to alleviate pain, restore health, and extend life
unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.