PacifiCorp
Service Coordinator (Local 57) - Richfield, UT - #113685
PacifiCorp, Richfield, Utah, United States, 84701
Service Coordinator (Local 57) - Richfield, UT
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging. Responsibilities
The successful candidate will support Power Delivery, Transmission & Distribution operations. Be the primary person responsible for assisting walk in customers. Other responsibilities may include data entry, managing mail, payroll and other tasks as assigned. Will be trained to use specific Company applications as needed. Successfully complete training that includes Customer Guarantees, Gatekeeping, Contracts, backup for other service coordinators, etc. Requirements
Three years general office or two years Administrative Assistant experience. Two years Customer Service experience. Successful in passing clerical aptitude assessment with a passing score as well as typing 45 WPM. Strong telephone and face-to-face communication skills Must be detail oriented but with a demonstrated ability to multi-task Proficiency in MS Word, EXCEL, Outlook and Windows 2000. Must possess strong problem-solving skills High School diploma or proof of GED equivalent. Preferences
Three to five years experience in a Utility Field Operations environment Familiar with CSS System as well as SAP Have two or more years experience as a Group or Administrative Assistant Service Coordinator Progression Program completion.
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging. Responsibilities
The successful candidate will support Power Delivery, Transmission & Distribution operations. Be the primary person responsible for assisting walk in customers. Other responsibilities may include data entry, managing mail, payroll and other tasks as assigned. Will be trained to use specific Company applications as needed. Successfully complete training that includes Customer Guarantees, Gatekeeping, Contracts, backup for other service coordinators, etc. Requirements
Three years general office or two years Administrative Assistant experience. Two years Customer Service experience. Successful in passing clerical aptitude assessment with a passing score as well as typing 45 WPM. Strong telephone and face-to-face communication skills Must be detail oriented but with a demonstrated ability to multi-task Proficiency in MS Word, EXCEL, Outlook and Windows 2000. Must possess strong problem-solving skills High School diploma or proof of GED equivalent. Preferences
Three to five years experience in a Utility Field Operations environment Familiar with CSS System as well as SAP Have two or more years experience as a Group or Administrative Assistant Service Coordinator Progression Program completion.