RightStone
Bilingual First Party Collections Agent
RightStone, New Orleans, Louisiana, United States, 70121
We are looking for dedicated
Bilingual First Party Collections Agents in New Orleans Louisiana 70121 with $18.00/hr. pay, contract role until Dec 2025 and potential to be permanent.
We are seeking a bilingual, motivated collections professional to support customers with past due accounts. You'll use strong communication skills to negotiate payments, resolve issues, and provide excellent service across phone, email, and chatall while ensuring compliance with company policies. Requires high school diploma or GED with 2 years of experience in collections, customer service, or call center environments and must be Bilingual (English and Spanish)
APPLY NOW!
Next class begins in September, and all of the necessary equipment to work in the office and from home will be provided.
Schedule : Training is 6 weeks in-office, MondayFriday, 8:00 AM5:00 PM CST. After training, the role shifts to a hybrid schedule (10 in-office days per month). Available permanent shifts are 10:00 AM7:00 PM and 11:00 AM8:00 PM CST..
Responsibilities : Handle inbound calls from customers with past due balances, identify payment issues, and negotiate resolutions Accept and process payments securely, update customer information, and document outcomes Communicate with customers via phone, chat, and email while maintaining accurate records Utilize skip tracing tools and resources to locate and contact hard-to-reach customers Follow internal policies, procedures, and industry regulations to maintain compliance and data integrity
Essential Functions: Requires high school diploma or GED 2 years of experience in collections, customer service, or call center environments Must be Bilingual (English and Spanish) Proficient with Microsoft Outlook and general computer applications Motivated, process-driven, and adaptable to new systems and workflows Must be able to multitask across voice, chat, and email platforms Excellent written and verbal communication Positive attitude, reliable, and eager to learn
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!
RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.
RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.
Bilingual First Party Collections Agents in New Orleans Louisiana 70121 with $18.00/hr. pay, contract role until Dec 2025 and potential to be permanent.
We are seeking a bilingual, motivated collections professional to support customers with past due accounts. You'll use strong communication skills to negotiate payments, resolve issues, and provide excellent service across phone, email, and chatall while ensuring compliance with company policies. Requires high school diploma or GED with 2 years of experience in collections, customer service, or call center environments and must be Bilingual (English and Spanish)
APPLY NOW!
Next class begins in September, and all of the necessary equipment to work in the office and from home will be provided.
Schedule : Training is 6 weeks in-office, MondayFriday, 8:00 AM5:00 PM CST. After training, the role shifts to a hybrid schedule (10 in-office days per month). Available permanent shifts are 10:00 AM7:00 PM and 11:00 AM8:00 PM CST..
Responsibilities : Handle inbound calls from customers with past due balances, identify payment issues, and negotiate resolutions Accept and process payments securely, update customer information, and document outcomes Communicate with customers via phone, chat, and email while maintaining accurate records Utilize skip tracing tools and resources to locate and contact hard-to-reach customers Follow internal policies, procedures, and industry regulations to maintain compliance and data integrity
Essential Functions: Requires high school diploma or GED 2 years of experience in collections, customer service, or call center environments Must be Bilingual (English and Spanish) Proficient with Microsoft Outlook and general computer applications Motivated, process-driven, and adaptable to new systems and workflows Must be able to multitask across voice, chat, and email platforms Excellent written and verbal communication Positive attitude, reliable, and eager to learn
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!
RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.
RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.