Benefits:
Other perks & growth opportunity as we expand
Paid Time Off and Sick Time
Bonus based on performance - eligible pre-opening and post-launch
Employee discounts
Training & development
Job Title: General Manager
Center: Torrance, CA
Reports To: Area Developer
Welcome to KidStrong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. KidStrong is a science-based kids training program that builds strong, confident, and high-character kids. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading! KidStrong is coming to Torrance, CA and we’re hiring a General Manager to help launch and lead one of the first KidStrong locations in Los Angeles County.
This is a rare opportunity to get in early and help build a high-impact program from the ground up - starting during construction and presale, through grand opening, and into long-term operations.
General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.
Pre-Opening Responsibilities:
Partner with the Area Developer during buildout
Coordinate with vendors and help oversee setup
Lead presale and local outreach to grow early membership
Recruit and train your coaching staff
Complete KidStrong University training
Post-Opening Responsibilities:
CENTER OPERATIONS
Understand center KPIs and financials to make informed decisions
Oversee center maintenance, team scheduling, daily execution, and brand standards
Maintain a clean, safe, and welcoming environment
Manage employee issues and documentation professionally
Coordinate and sell local events (camps, parties, etc.)
SALES & COMMUNITY ENGAGEMENT
Own local presale efforts and lead management using CRM tools
Conduct outreach via calls, tours, and events
Finalize sales from self-sign-up flow and center visits
Represent KidStrong at community events to drive brand awareness
LEADERSHIP
Hire, train, and develop the entire center team (AGM, Lead Coach, Coaches)
Lead regular team meetings focused on performance, development, and programming
Manage staff training through LearnUpon and KidStrong University
Maintain open, professional communication via Slack and email
Foster a high-accountability, high-energy team culture
COACHING (3–5 hours/week)
Lead KidStrong classes as needed - engaging students aged walking to 11 years old
Demonstrate curriculum knowledge and support coach training
Track attendance, awards, and performance in KidStrong tools
Interact positively with families and students before, during, and after classes
Who We’re Looking For
3+ years of management or operations experience
Must have passion to help kids and families
Experience in coaching, fitness, education, hospitality, or customer service preferred
Strong communicator and team leader
Able to work weekends and adapt to evolving business needs
Must be physically able to move through class and lift/move up to 25 lbs as needed
CPR Certification (Required)
First Aid Certification (Required)
Preferred but not required:
Familiarity with tools like Glowfox, LearnUpon, Gusto, CareerPlug
Child development, athletic, or pediatric OT/PT background/experience a plus
What It Takes to Thrive in This Role
High standards and strong follow-through
Natural leadership with low-ego mindset
Passionate about goals, performance, and people
Coachable and adaptable in fast-moving environments
Strong communication, organization, and planning skills
Fun, energetic, and engaging presence with kids and parents alike
Ready to lead the charge in making kids stronger and more confident? Apply today and join the KidStrong family – where work feels like play!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.