Go Glass (Cambridge) Ltd
Customer Service Representative
Go Glass (Cambridge) Ltd, Lewes, Delaware, United States, 19958
Location:
Go-Glass - Lewes, DE | Fast-Paced Office Environment
Job Type/FLSA Classification:
Full-time; Non-Exempt
Are you ready to thrive in a dynamic, fast-moving workplace where no two days are the same?
Go-Glass is seeking a motivated, detail-driven Customer Service Representative (CSR) to join our high-energy, collaborative team. In this role, you'll be a vital part of keeping operations running smoothly and making every customer interaction count. Your ability to stay cool under pressure, juggle multiple priorities, and stay organized will help drive our success - and yours.
What You'll Do (And Love!) Handle high-volume calls, emails, and walk-ins with confidence, professionalism, and speed. Provide clear, accurate quotes for walk-in customers and process those orders efficiently from start to finish. Ensure all jobs are processed to completion, meeting quality standards and supporting the financial goals of the district. Process payments, assist with accounts receivable, and support light accounting functions/tasks. Respond promptly to internet inquiries and support customers across all communication channels. Keep our fast-paced schedule on track by managing installation appointments and follow-ups. Maintain an organized, clean, and welcoming showroom that reflects Go-Glass standards. Stay ahead of sales administrative duties-because no detail is too small when it comes to great service. What Makes You a Great Fit
You
thrive under pressure
and love a challenge - bring on the fast pace! You're a natural at
multitasking
and can handle competing priorities with grace. Your
time management
and
organizational skills
keep chaos at bay. You have a
sharp eye for detail
- from quotes to scheduling, nothing slips through the cracks. You bring positivity, professionalism, and a customer-first mindset to everything you do. What You'll Need
High School diploma or equivalent 1+ year of customer service experience (office or retail preferred) 1+ year of administrative or clerical experience Proficiency with Microsoft Office, CRM systems, and standard office equipment Strong written and verbal communication skills Top-notch interpersonal skills with a passion for providing outstanding customer service Excellent organizational skills and attention to detail Exceptional time management and multi-tasking abilities with a proven ability to meet deadlines Ability to read measurements (fractions/decimals) and use a tape measure confidently Why Join Go-Glass?
Be part of a
tight-knit, supportive team
that works hard and celebrates wins. Enjoy variety - your days will fly by in our
busy, fast-moving location . Build valuable skills in customer service, sales support, and office operations. Contribute to a company that values
integrity, excellence, and teamwork . Ready to Make Every Interaction Count?
Apply today
- and join a team where your skills, energy, and dedication truly matter!
Job Details
Schedule:
Full-time, Monday to Friday, 8 AM - 5 PM Location:
In-person at our Lewes, DE office Travel : Little to no travel required Work Environment / Physical Demands
Office setting with standard equipment (computer, phone, etc.) Regularly required to sit, talk, hear, use hands, stand, walk, reach, bend Occasionally lift up to
50 pounds
Work Authorization
Must be authorized to work in the United States.
EEO Statement
Go-Glass provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Other Duties
This job description is not all-inclusive and may be revised by management as needed. Duties and responsibilities may be added, removed, or modified at any time.
Go-Glass - Lewes, DE | Fast-Paced Office Environment
Job Type/FLSA Classification:
Full-time; Non-Exempt
Are you ready to thrive in a dynamic, fast-moving workplace where no two days are the same?
Go-Glass is seeking a motivated, detail-driven Customer Service Representative (CSR) to join our high-energy, collaborative team. In this role, you'll be a vital part of keeping operations running smoothly and making every customer interaction count. Your ability to stay cool under pressure, juggle multiple priorities, and stay organized will help drive our success - and yours.
What You'll Do (And Love!) Handle high-volume calls, emails, and walk-ins with confidence, professionalism, and speed. Provide clear, accurate quotes for walk-in customers and process those orders efficiently from start to finish. Ensure all jobs are processed to completion, meeting quality standards and supporting the financial goals of the district. Process payments, assist with accounts receivable, and support light accounting functions/tasks. Respond promptly to internet inquiries and support customers across all communication channels. Keep our fast-paced schedule on track by managing installation appointments and follow-ups. Maintain an organized, clean, and welcoming showroom that reflects Go-Glass standards. Stay ahead of sales administrative duties-because no detail is too small when it comes to great service. What Makes You a Great Fit
You
thrive under pressure
and love a challenge - bring on the fast pace! You're a natural at
multitasking
and can handle competing priorities with grace. Your
time management
and
organizational skills
keep chaos at bay. You have a
sharp eye for detail
- from quotes to scheduling, nothing slips through the cracks. You bring positivity, professionalism, and a customer-first mindset to everything you do. What You'll Need
High School diploma or equivalent 1+ year of customer service experience (office or retail preferred) 1+ year of administrative or clerical experience Proficiency with Microsoft Office, CRM systems, and standard office equipment Strong written and verbal communication skills Top-notch interpersonal skills with a passion for providing outstanding customer service Excellent organizational skills and attention to detail Exceptional time management and multi-tasking abilities with a proven ability to meet deadlines Ability to read measurements (fractions/decimals) and use a tape measure confidently Why Join Go-Glass?
Be part of a
tight-knit, supportive team
that works hard and celebrates wins. Enjoy variety - your days will fly by in our
busy, fast-moving location . Build valuable skills in customer service, sales support, and office operations. Contribute to a company that values
integrity, excellence, and teamwork . Ready to Make Every Interaction Count?
Apply today
- and join a team where your skills, energy, and dedication truly matter!
Job Details
Schedule:
Full-time, Monday to Friday, 8 AM - 5 PM Location:
In-person at our Lewes, DE office Travel : Little to no travel required Work Environment / Physical Demands
Office setting with standard equipment (computer, phone, etc.) Regularly required to sit, talk, hear, use hands, stand, walk, reach, bend Occasionally lift up to
50 pounds
Work Authorization
Must be authorized to work in the United States.
EEO Statement
Go-Glass provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Other Duties
This job description is not all-inclusive and may be revised by management as needed. Duties and responsibilities may be added, removed, or modified at any time.