Gleaners Food Bank Of I
Donor Engagement Officer
Gleaners Food Bank Of I, Indianapolis, Indiana, United States, 46241
Job Description
Job Description
Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.
Position Purpose of the Donor Engagement Officer:
The Donor Engagement Officer concentrates on developing and implementing fundraising strategies to meet annual and long-range goals among major and mid-level donors and planned giving donors and prospects. The Officer is an integral member of the advancement team ensuring a strong base of ongoing financial support for Gleaners Food Bank of Indiana. The Officer will share with individuals and community stakeholders the work and impact Gleaners has on constituents in our 21-county service area. The Officer will engage in personal visits and outreach to cultivate and solicit prospects and donors for major and planned gifts. The Officer is a collaborative team member within the fundraising department and food bank. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger. 14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday Learning & Development Opportunities Company paid vision, long-term disability, $50,000 life AD&D Paid Life and Long-Term Disability Insurance Maternal, parental & caregiver leave On-site Gym Wellness programs 403(b) Plan with up to 4% match Monthly attendance bonus Earn up to 10% incentive pay Apparel allowance Essential Functions of the Donor Engagement Officer: Qualify a caseload of donors and prospects (move caseload through stages of relationship building: investigate, cultivate, solicit, steward) to enlist midlevel and major gift donors with a primary focus on cultivating donors to become $5,000+ donors. Qualify a caseload of mid-level donors to increase annual and planned gift commitments. Monitor and analyze portfolio performance and achieve annual goals. Create goals in a qualified caseload based on donor history of giving and the organization’s knowledge of donor potential: evaluate philanthropic capacity and
connectivity/affinity
to Gleaners. Create a plan for each donor in the qualified caseload that will serve as a foundational communication and marketing plan for each. Faithfully and timely execute that plan so individuals on the caseload are retained and upgraded or disqualified. Qualify prospects. Produce a written report for each contact with donors and prospects in the portfolio that demonstrates purpose, process for building
relationship/linkage,
and next steps. Share customized communications for supporters to deepen their understanding and support of Gleaners’ mission. Execute annual stewardship activities to enhance long-term donor relationships, which undergird retention and giving and planned giving potential. Communicate information and results to donors to inform them how their philanthropy is utilized and impacted the organization and constituents. Embrace and embody the mission, values, and goals of Gleaners by articulating our case statement: Why Gleaners? Why now? Why
donor/prospect/volunteer
philanthropy? Prepare briefings on donors, prospects, and community partners as needed for philanthropic outreach executed in tandem with a member of Gleaners’ Senior Leadership or Board/Volunteer leaders. Collaborate with the Stewardship Manager on midlevel outreach and stewardship, projects, and prospect
research/identification. Assist with developing budgets, goals and performance measures for building the strategic gifts and planned giving programs and analyzing results. Capitalize on opportunities for advancement by sharing prospects or ideas with colleagues in corporate, foundation and digital fundraising as well as
marketing/communications. Maintain donor confidentiality and handle sensitive matters with utmost discretion. Execute other duties as assigned. Education and/or Experience of the Donor Engagement Officer: Bachelor’s Degree in a related field or equivalent related experience. Demonstrated knowledge of fundraising principles, best practices for mid- and major-level donors, and planned giving programs. Three-five years of proven fundraising experience is preferred. Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider. Other Skills and Abilities of the Donor Engagement Officer: Strong motivational leadership style, strategic thinking, and interpersonal skills. Strong organizational skills, sound judgment, and timely and effective decision-maker. Ability to think creatively and strategically with analytical abilities and identify and resolve problems effectively. Strong time management skills and the ability to prioritize a large number of tasks. Maintain a positive and constructive attitude while solving problems. Competency in planning and execution of projects and plans, balancing short-term tactical and long-term strategies. A commitment to full and visible participation as a hunger relief leader in the community and ambassador for Gleaners. Ability to work well and build rapport with diverse constituent groups, both internally and externally. Professional who takes initiative and exhibits high energy, compassion, optimism, absolute integrity, tact, excellent listening skills, collaboration, flexibility, sense of humor, and enthusiasm. Effective in building relationships and engaging as a team player. Excellent skills in the planning and assessment of development programs, including annual giving, major and planned gifts. Excellent written and oral communication skills. Precise math skills with the ability to analyze large quantities of data. Continuous improvement methodology. Proficient at Microsoft Outlook, Word, PowerPoint, Access, and Excel. Knowledge of and familiarity with donor database systems/CRM and online advocacy tools. Ability to work a computer, copier, fax machine, telephone, calculator, cell or smart phone. Please go to our career site for full job description at
www.gleaners.org/hiring/
full position attached as a PDF Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.
Job Description
Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.
Position Purpose of the Donor Engagement Officer:
The Donor Engagement Officer concentrates on developing and implementing fundraising strategies to meet annual and long-range goals among major and mid-level donors and planned giving donors and prospects. The Officer is an integral member of the advancement team ensuring a strong base of ongoing financial support for Gleaners Food Bank of Indiana. The Officer will share with individuals and community stakeholders the work and impact Gleaners has on constituents in our 21-county service area. The Officer will engage in personal visits and outreach to cultivate and solicit prospects and donors for major and planned gifts. The Officer is a collaborative team member within the fundraising department and food bank. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger. 14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday Learning & Development Opportunities Company paid vision, long-term disability, $50,000 life AD&D Paid Life and Long-Term Disability Insurance Maternal, parental & caregiver leave On-site Gym Wellness programs 403(b) Plan with up to 4% match Monthly attendance bonus Earn up to 10% incentive pay Apparel allowance Essential Functions of the Donor Engagement Officer: Qualify a caseload of donors and prospects (move caseload through stages of relationship building: investigate, cultivate, solicit, steward) to enlist midlevel and major gift donors with a primary focus on cultivating donors to become $5,000+ donors. Qualify a caseload of mid-level donors to increase annual and planned gift commitments. Monitor and analyze portfolio performance and achieve annual goals. Create goals in a qualified caseload based on donor history of giving and the organization’s knowledge of donor potential: evaluate philanthropic capacity and
connectivity/affinity
to Gleaners. Create a plan for each donor in the qualified caseload that will serve as a foundational communication and marketing plan for each. Faithfully and timely execute that plan so individuals on the caseload are retained and upgraded or disqualified. Qualify prospects. Produce a written report for each contact with donors and prospects in the portfolio that demonstrates purpose, process for building
relationship/linkage,
and next steps. Share customized communications for supporters to deepen their understanding and support of Gleaners’ mission. Execute annual stewardship activities to enhance long-term donor relationships, which undergird retention and giving and planned giving potential. Communicate information and results to donors to inform them how their philanthropy is utilized and impacted the organization and constituents. Embrace and embody the mission, values, and goals of Gleaners by articulating our case statement: Why Gleaners? Why now? Why
donor/prospect/volunteer
philanthropy? Prepare briefings on donors, prospects, and community partners as needed for philanthropic outreach executed in tandem with a member of Gleaners’ Senior Leadership or Board/Volunteer leaders. Collaborate with the Stewardship Manager on midlevel outreach and stewardship, projects, and prospect
research/identification. Assist with developing budgets, goals and performance measures for building the strategic gifts and planned giving programs and analyzing results. Capitalize on opportunities for advancement by sharing prospects or ideas with colleagues in corporate, foundation and digital fundraising as well as
marketing/communications. Maintain donor confidentiality and handle sensitive matters with utmost discretion. Execute other duties as assigned. Education and/or Experience of the Donor Engagement Officer: Bachelor’s Degree in a related field or equivalent related experience. Demonstrated knowledge of fundraising principles, best practices for mid- and major-level donors, and planned giving programs. Three-five years of proven fundraising experience is preferred. Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider. Other Skills and Abilities of the Donor Engagement Officer: Strong motivational leadership style, strategic thinking, and interpersonal skills. Strong organizational skills, sound judgment, and timely and effective decision-maker. Ability to think creatively and strategically with analytical abilities and identify and resolve problems effectively. Strong time management skills and the ability to prioritize a large number of tasks. Maintain a positive and constructive attitude while solving problems. Competency in planning and execution of projects and plans, balancing short-term tactical and long-term strategies. A commitment to full and visible participation as a hunger relief leader in the community and ambassador for Gleaners. Ability to work well and build rapport with diverse constituent groups, both internally and externally. Professional who takes initiative and exhibits high energy, compassion, optimism, absolute integrity, tact, excellent listening skills, collaboration, flexibility, sense of humor, and enthusiasm. Effective in building relationships and engaging as a team player. Excellent skills in the planning and assessment of development programs, including annual giving, major and planned gifts. Excellent written and oral communication skills. Precise math skills with the ability to analyze large quantities of data. Continuous improvement methodology. Proficient at Microsoft Outlook, Word, PowerPoint, Access, and Excel. Knowledge of and familiarity with donor database systems/CRM and online advocacy tools. Ability to work a computer, copier, fax machine, telephone, calculator, cell or smart phone. Please go to our career site for full job description at
www.gleaners.org/hiring/
full position attached as a PDF Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.