Organon
Service Management Technology Analyst - LISBON page is loaded
Service Management Technology Analyst - LISBON
Apply locations USA - New Jersey - Jersey City PRT - Lisbon - Lisbon USA - Pennsylvania - Plymouth Meeting CZE - Prague - Prague time type Full time posted on Posted 7 Days Ago time left to apply End Date: September 17, 2025 (30+ days left to apply) job requisition id R533641
Job Description The Position: The Service Management Technology Analyst is responsible for supporting the planning, coordination, and execution of IT change management activities. This role involves working closely with various teams to ensure that changes to IT systems and processes are implemented. The Service Management Technology Analyst will assist in developing change management strategies, conducting impact assessments, and ensuring that all changes are documented and communicated effectively. Responsibilities: Assist in the development and implementation of IT change management strategies and plans. Coordinate and support IT change management activities, ensuring changes are executed smoothly and efficiently. Conduct impact assessments to identify potential risks and effects of IT changes on business operations. Collaborate with IT and business teams to ensure that changes are aligned with organizational goals and objectives. Document and maintain records of all IT changes, including approvals, implementation details, and outcomes. Communicate changes effectively to stakeholders, providing updates and addressing any concerns. Monitor and evaluate the effectiveness of change management processes, identifying areas for improvement. Support the creation and delivery of training materials and sessions to ensure that employees are informed and prepared for IT changes. Assist in the development of metrics and reports to track the progress and success of change management initiatives. With Change Lead, train and enforce Change process with user community Required Education, Experience, and Skills Key Competencies: Understanding of IT systems and processes. Ability to manage multiple tasks and priorities effectively. Strong attention to detail and accuracy. Ability to adapt to changing priorities and work in a dynamic environment. A customer-focused mindset with a commitment to delivering high-quality results. Qualifications: Bachelor's degree with at least 2 years ofTechnology, Business Administration, or a related field. Experience in IT Change Management, ITIL Service Management or a related role preferred. Knowledge of change management principles, methodologies, and tools. ITIL Training and Certification a plus Strong organizational and project management skills. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Analytical and problem-solving abilities. Proficiency in using change management software and tools. Secondary Language(s) Job Description Who We Are: Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Womens Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman. US and PR Residents Only For more information about personal rights under Equal Employment Opportunity, visit: EEOC Poster EEOC GINA Supplement OFCCP EEO Supplement OFCCP Pay Transparency Rule Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law. Search Firm Representatives Please Read Carefully Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Applicable to United States Positions Only:
Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job. Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience. The applicable salary range for this position in the U.S. is stated below. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Annualized Salary Range (US) Annualized Salary Range (Global) Annualized Salary Range (Canada) Please Note: Pay ranges are specific to local market and therefore vary from country to country. Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements:
Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites. 10%
Flexible Work Arrangements: Hybrid
Shift: Valid Driving License: Hazardous Material(s): Number of Openings: 1
About Us
At Organon, we aspire to improve the lives of people globally by unleashing the promise of trusted brands across womens health and other important therapeutic areas. We are committed to becoming the worlds leading womens health company investing in innovations that support womens wellbeing. Fueled by its leading contraceptives and fertility businesses, Organon will invest in innovations that support the distinct health care needs of women today. Organon will also focus on its important biosimilars business, focusing on oncology and inflammatory diseases, while also maximizing the value of its trusted dermatology, pain, respiratory and cardiovascular portfolio in countries around the world where there is still great need for these treatments. #J-18808-Ljbffr
Apply locations USA - New Jersey - Jersey City PRT - Lisbon - Lisbon USA - Pennsylvania - Plymouth Meeting CZE - Prague - Prague time type Full time posted on Posted 7 Days Ago time left to apply End Date: September 17, 2025 (30+ days left to apply) job requisition id R533641
Job Description The Position: The Service Management Technology Analyst is responsible for supporting the planning, coordination, and execution of IT change management activities. This role involves working closely with various teams to ensure that changes to IT systems and processes are implemented. The Service Management Technology Analyst will assist in developing change management strategies, conducting impact assessments, and ensuring that all changes are documented and communicated effectively. Responsibilities: Assist in the development and implementation of IT change management strategies and plans. Coordinate and support IT change management activities, ensuring changes are executed smoothly and efficiently. Conduct impact assessments to identify potential risks and effects of IT changes on business operations. Collaborate with IT and business teams to ensure that changes are aligned with organizational goals and objectives. Document and maintain records of all IT changes, including approvals, implementation details, and outcomes. Communicate changes effectively to stakeholders, providing updates and addressing any concerns. Monitor and evaluate the effectiveness of change management processes, identifying areas for improvement. Support the creation and delivery of training materials and sessions to ensure that employees are informed and prepared for IT changes. Assist in the development of metrics and reports to track the progress and success of change management initiatives. With Change Lead, train and enforce Change process with user community Required Education, Experience, and Skills Key Competencies: Understanding of IT systems and processes. Ability to manage multiple tasks and priorities effectively. Strong attention to detail and accuracy. Ability to adapt to changing priorities and work in a dynamic environment. A customer-focused mindset with a commitment to delivering high-quality results. Qualifications: Bachelor's degree with at least 2 years ofTechnology, Business Administration, or a related field. Experience in IT Change Management, ITIL Service Management or a related role preferred. Knowledge of change management principles, methodologies, and tools. ITIL Training and Certification a plus Strong organizational and project management skills. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Analytical and problem-solving abilities. Proficiency in using change management software and tools. Secondary Language(s) Job Description Who We Are: Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Womens Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman. US and PR Residents Only For more information about personal rights under Equal Employment Opportunity, visit: EEOC Poster EEOC GINA Supplement OFCCP EEO Supplement OFCCP Pay Transparency Rule Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law. Search Firm Representatives Please Read Carefully Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Applicable to United States Positions Only:
Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job. Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience. The applicable salary range for this position in the U.S. is stated below. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Annualized Salary Range (US) Annualized Salary Range (Global) Annualized Salary Range (Canada) Please Note: Pay ranges are specific to local market and therefore vary from country to country. Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements:
Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites. 10%
Flexible Work Arrangements: Hybrid
Shift: Valid Driving License: Hazardous Material(s): Number of Openings: 1
About Us
At Organon, we aspire to improve the lives of people globally by unleashing the promise of trusted brands across womens health and other important therapeutic areas. We are committed to becoming the worlds leading womens health company investing in innovations that support womens wellbeing. Fueled by its leading contraceptives and fertility businesses, Organon will invest in innovations that support the distinct health care needs of women today. Organon will also focus on its important biosimilars business, focusing on oncology and inflammatory diseases, while also maximizing the value of its trusted dermatology, pain, respiratory and cardiovascular portfolio in countries around the world where there is still great need for these treatments. #J-18808-Ljbffr