Infojini
Job Description:
NEED COMPTIA A+ OR ITIL CERT
This role will require:
Knowledge of Active Directory or other identity management system
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
Update both hardware and software assignments in Manifest.
Assist users in operating systems, application programs, utilities, and hardware operations.
Image, install and move IT-related equipment.
Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
Government Administration #J-18808-Ljbffr
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
Government Administration #J-18808-Ljbffr