ZipRecruiter
Software Engineer - Remedy Development & Support
ZipRecruiter, Colorado Springs, Colorado, United States, 80509
Job DescriptionJob Description
Software Engineer – Remedy Development & Support
Location:
Colorado Springs, CO (On-site)
Clearance Required:
Active DoD Secret Clearance
Employment Type:
Full-Time (Contract-to-Hire Potential)
Salary Range:
$110,000 – $135,000 DOE
Application Deadline:
COB Monday, August 4, 2025
Overview:
OSAAVA Services is seeking a
Software Engineer
to support high-priority development, troubleshooting, and enhancement tasks within the
BMC Remedy ITSM environment . This position will support efforts tied to a significant mission-critical initiative — compressing a considerable legacy project timeline to less than 24 months through smart software modifications and process automation.
The selected candidate will be a hands-on contributor to the Remedy upgrade preparation, ongoing technical fixes, and process streamlining efforts. Initially, this role will support the
Tiger Team
on a surge basis with intent to evolve into a
permanent engineering position .
Key Responsibilities:
Diagnose, troubleshoot, and resolve technical issues within the BMC Remedy environment
Develop and implement modifications to streamline workflows and reduce manual processes
Support the Remedy upgrade process through code preparation, testing, and validation
Collaborate with internal teams (software, warehouse ops, and stakeholders) to understand requirements and deliver functionality
Participate in daily Tiger Team stand-ups and contribute to fast-paced project delivery
Shadow senior engineers and assist with documentation, fixes, and system enhancements
Deliver clean, maintainable code and adhere to secure coding best practices
Support major strategic initiatives aimed at drastically accelerating long-term deliverables through automation and platform enhancement
Basic Qualifications:
Active
DoD Secret Security Clearance
3+ years of software engineering experience, preferably with BMC Remedy or similar ITSM platforms
Experience with Remedy workflow customization, troubleshooting, and module integration
Strong understanding of databases (SQL), scripting , and Remedy architecture
Excellent problem-solving skills and ability to work in a fast-paced, mission-driven environment
Willingness to support non-software projects during downtime as needed
Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related technical field
Experience supporting Remedy upgrades and migrations
Prior work with Agile development teams or rapid delivery environments
Familiarity with DoD IT systems, documentation, and security protocols
Benefits:
Competitive salary: $110,000 – $135,000 DOE
Full medical, dental, and vision benefits
401(k) with company match
Paid Time Off (PTO), holidays, and parental leave
Career growth potential within OSAAVA’s software engineering division
Company Description:
Cyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.
OSAAVA Services considers all qualified applicants for employment without regard to or veteran status, or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with OSAAVA Services, please email us at Recruiting@osaavaservices.com and provide your name and contact information.
Company DescriptionCyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.Company DescriptionCyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.
Software Engineer – Remedy Development & Support
Location:
Colorado Springs, CO (On-site)
Clearance Required:
Active DoD Secret Clearance
Employment Type:
Full-Time (Contract-to-Hire Potential)
Salary Range:
$110,000 – $135,000 DOE
Application Deadline:
COB Monday, August 4, 2025
Overview:
OSAAVA Services is seeking a
Software Engineer
to support high-priority development, troubleshooting, and enhancement tasks within the
BMC Remedy ITSM environment . This position will support efforts tied to a significant mission-critical initiative — compressing a considerable legacy project timeline to less than 24 months through smart software modifications and process automation.
The selected candidate will be a hands-on contributor to the Remedy upgrade preparation, ongoing technical fixes, and process streamlining efforts. Initially, this role will support the
Tiger Team
on a surge basis with intent to evolve into a
permanent engineering position .
Key Responsibilities:
Diagnose, troubleshoot, and resolve technical issues within the BMC Remedy environment
Develop and implement modifications to streamline workflows and reduce manual processes
Support the Remedy upgrade process through code preparation, testing, and validation
Collaborate with internal teams (software, warehouse ops, and stakeholders) to understand requirements and deliver functionality
Participate in daily Tiger Team stand-ups and contribute to fast-paced project delivery
Shadow senior engineers and assist with documentation, fixes, and system enhancements
Deliver clean, maintainable code and adhere to secure coding best practices
Support major strategic initiatives aimed at drastically accelerating long-term deliverables through automation and platform enhancement
Basic Qualifications:
Active
DoD Secret Security Clearance
3+ years of software engineering experience, preferably with BMC Remedy or similar ITSM platforms
Experience with Remedy workflow customization, troubleshooting, and module integration
Strong understanding of databases (SQL), scripting , and Remedy architecture
Excellent problem-solving skills and ability to work in a fast-paced, mission-driven environment
Willingness to support non-software projects during downtime as needed
Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related technical field
Experience supporting Remedy upgrades and migrations
Prior work with Agile development teams or rapid delivery environments
Familiarity with DoD IT systems, documentation, and security protocols
Benefits:
Competitive salary: $110,000 – $135,000 DOE
Full medical, dental, and vision benefits
401(k) with company match
Paid Time Off (PTO), holidays, and parental leave
Career growth potential within OSAAVA’s software engineering division
Company Description:
Cyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.
OSAAVA Services considers all qualified applicants for employment without regard to or veteran status, or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with OSAAVA Services, please email us at Recruiting@osaavaservices.com and provide your name and contact information.
Company DescriptionCyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.Company DescriptionCyber Security company, specializing in specific cyber defense activities and IT services. We are a SDVOSB.