WOW! Internet, TV, & Phone
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System Technician
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WOW! Internet, TV, & Phone 2 weeks ago Be among the first 25 applicants Join to apply for the
System Technician
role at
WOW! Internet, TV, & Phone Maintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and components.
Duties And Responsibilities
Essential duties and responsibilities include but are not limited to those listed below:
Perform all tasks and responsibilities in a safe and efficient manner Trouble-shoot and repair problems in HFC networks Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep. Perform maintenance, testing and repair on HFC network power supplies Splice and activate fiber optic cables, nodes, transmitters and receivers Assist in training activities Perform emergency fiber restoration Participate in on-call rotation Identify and report all incidents of non compliance (FCC, NESC, OSHA and WOW standards) Assure system security by following company procedures Provide superior customer service Complete all tasks to WOW! quality standards Represent WideOpenWest in a competent and professional manner to all customers, associates, and outside organizations Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Identify and repair any and all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards Perform plant serviceability surveys Other duties as assigned, which may include cross functional assignments
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater and TDR Able to prioritize and organize assignments and responsibilities Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle customer concerns and time-critical issues Able to read street maps and system design prints Able to work flexible hours as required including evenings, weekends and on-call shifts Must have a valid drivers license and good driving record
Education/Experience
Position requires a high school diploma or equivalent. Basic knowledge of electronics and working knowledge of the operation of an HFC network are required. Two to four years of experience and related associates degree (or equivalent in training and experience) is preferred.
Computer Skills
Basic computer skills are required including internet and email are needed.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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Job Snapshot
Employee Type
Full-Time
Location
Augusta, GA (Onsite)
Job Type
Skilled Labor - Trades
Experience
Not Specified
Date Posted
07/04/2025
Job ID
REQ-2025-3897
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
Telecommunications Referrals increase your chances of interviewing at WOW! Internet, TV, & Phone by 2x Get notified about new System Technician jobs in
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System Technician
role at
WOW! Internet, TV, & Phone 2 weeks ago Be among the first 25 applicants Join to apply for the
System Technician
role at
WOW! Internet, TV, & Phone Maintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and components.
Duties And Responsibilities
Essential duties and responsibilities include but are not limited to those listed below:
Perform all tasks and responsibilities in a safe and efficient manner Trouble-shoot and repair problems in HFC networks Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep. Perform maintenance, testing and repair on HFC network power supplies Splice and activate fiber optic cables, nodes, transmitters and receivers Assist in training activities Perform emergency fiber restoration Participate in on-call rotation Identify and report all incidents of non compliance (FCC, NESC, OSHA and WOW standards) Assure system security by following company procedures Provide superior customer service Complete all tasks to WOW! quality standards Represent WideOpenWest in a competent and professional manner to all customers, associates, and outside organizations Maintain professional appearance and behavior at all times Maintain excellent attendance Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance Identify and repair any and all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards Perform plant serviceability surveys Other duties as assigned, which may include cross functional assignments
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to present technical information to a non-technical audience Able to work independently Able to accurately measure distances using tapes and other measuring devices Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater and TDR Able to prioritize and organize assignments and responsibilities Able to accurately maintain records, logs, reports, work orders, etc. Able to operate office equipment, fax, copier, etc. Able to handle customer concerns and time-critical issues Able to read street maps and system design prints Able to work flexible hours as required including evenings, weekends and on-call shifts Must have a valid drivers license and good driving record
Education/Experience
Position requires a high school diploma or equivalent. Basic knowledge of electronics and working knowledge of the operation of an HFC network are required. Two to four years of experience and related associates degree (or equivalent in training and experience) is preferred.
Computer Skills
Basic computer skills are required including internet and email are needed.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Job Snapshot
Employee Type
Full-Time
Location
Augusta, GA (Onsite)
Job Type
Skilled Labor - Trades
Experience
Not Specified
Date Posted
07/04/2025
Job ID
REQ-2025-3897
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
Telecommunications Referrals increase your chances of interviewing at WOW! Internet, TV, & Phone by 2x Get notified about new System Technician jobs in
Augusta, GA . Augusta, GA $73,176.80-$108,176.80 10 months ago Augusta, GA $67,250.75-$97,250.75 1 month ago Augusta, GA $96,643.05-$131,643.05 4 months ago Augusta, GA $102,619.35-$137,691.34 10 months ago Augusta, GA $99,221.33-$134,221.33 9 months ago Augusta, GA $90,000.00-$135,000.00 1 week ago Network Specialist / System Administrator
Automotive Lead Technician - No Weekends!
Cytology Coordinator WMCG - Augusta Georgia
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr