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Retrieved from the description. Base pay range
$88,000.00/yr - $95,000.00/yr JOB TITLE:
Program Manager (Clinical LMFT, LCSW, LPCC)
Department : Housing Full-Service Partnership (FSP)- San Bernardino County
Reports To:
Director of Clinical Services
Classification : Exempt I Full-Time
REQUISITION NUMBER: 1657
Summary
Lead a dynamic team providing comprehensive mental health and housing support to adults with serious mental illness in San Bernardino County. As a licensed clinician, youll oversee clinical and administrative operations, ensure compliance with DBH and Medi-Cal standards, and foster a trauma-informed, recovery-oriented environment. Enjoy a competitive salary $88,000$95,000, comprehensive benefits, and opportunities for professional growth. Join a mission-driven organization dedicated to hope, wellness, and collaborative relationships.
Key Responsibilities
Leadership & Clinical Oversight
Lead and supervise clinical and case management staff, ensuring alignment with the
Housing First and Recovery Model.
Facilitate weekly team meetings and provide direct clinical guidance on case progress. Provide direct supervision, support, and training to team members; ensure team meets productivity standards. Oversee clinical service provision, including crisis intervention, individual rehabilitation, and medication management coordination. Serve as clinical lead for on-call coverage, ensuring 24/7 access to support services.
Program Administration
Oversee day-to-day operations to ensure appropriate staffing, program census coverage, and clinical workflows. Manage program budget and outcomes to meet contract revenue requirements. Authorize timesheets, mileage, performance evaluations, and service documentation. Coordinate hiring, onboarding, and ongoing development of staff in collaboration with the Director of Clinical Services and Quality Management.
Quality Assurance & Compliance
Ensure all documentation meets DBH, Medi-Cal, and Welligent ERRS standards. Monitor service delivery for fidelity to evidence-based practices (e.g., CBT, DBT, MI, TIC). Partner with QA Manager to implement compliance protocols and third-party billing readiness. Co-sign clinical documentation as required by licensure standards.
Community Engagement & Communication
Act as liaison with DBH, Continuum of Care (CoC) partners, and other community stakeholders. Represent Step Up at local management meetings, QA groups, and collaborative provider forums. Manage external communication and referrals related to clinical program services.
Qualifications
Current CA license as an LMFT, LCSW, or LPCC in good standing. 2 years of clinical experience working with adults diagnosed with chronic mental illness Experience supervising interdisciplinary staff and/or interns. Strong knowledge of DBH/Medi-Cal documentation standards, housing support models, and mental health best practices. Proficiency in Electronic Health Records (EHR), especially Welligent. Valid California driver's license, auto insurance, and reliable transportation required.
Skills & Competencies
Expertise in DSM-5, clinical assessments, and level-of-functioning evaluations. Proficiency in trauma-informed care, recovery-oriented practice, and culturally responsive service delivery. Strong leadership, time management, and organizational skills. Capacity to work independently in the field and maintain professional boundaries under challenging circumstances.
Physical & Environmental Requirements
Frequent walking, sitting, driving, and computer use. Occasional lifting of up to 15 pounds. Exposure to field-based work with individuals experiencing homelessness, including conditions involving poor hygiene, bedbugs, and emotionally intense encounters. Training provided in crisis de-escalation and safety
Step Up Core Values
All staff are expected to embody Step Up's Core Values in all interactions: HOPE, WELLNESS, VOICE & CHOICE, RESPECT, and COLLABORATIVE RELATIONSHIPS.
Step Up is an equal opportunity employer and is committed to diversity, equity, and inclusion in the workplace.
Job Type: Full-time
Pay: $88,000.00 - $95,000.00 per year
Benefits
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Schedule
8 hour shift Monday to Friday
Experience
working with adults with chronic mental illness: 2 years (Preferred) Medical documentation: 1 year (Preferred)
License/Certification
LMFT (Preferred) Licensed Certified Social Worker (Preferred) LPCC (Preferred)
Work Location: Hybrid remote in San Bernardino, CA 92401
Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $88,000 - $95,000 Annual
Bonus/Commission: No
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Health Care Provider and Consulting Industries
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Retrieved from the description. Base pay range
$88,000.00/yr - $95,000.00/yr JOB TITLE:
Program Manager (Clinical LMFT, LCSW, LPCC)
Department : Housing Full-Service Partnership (FSP)- San Bernardino County
Reports To:
Director of Clinical Services
Classification : Exempt I Full-Time
REQUISITION NUMBER: 1657
Summary
Lead a dynamic team providing comprehensive mental health and housing support to adults with serious mental illness in San Bernardino County. As a licensed clinician, youll oversee clinical and administrative operations, ensure compliance with DBH and Medi-Cal standards, and foster a trauma-informed, recovery-oriented environment. Enjoy a competitive salary $88,000$95,000, comprehensive benefits, and opportunities for professional growth. Join a mission-driven organization dedicated to hope, wellness, and collaborative relationships.
Key Responsibilities
Leadership & Clinical Oversight
Lead and supervise clinical and case management staff, ensuring alignment with the
Housing First and Recovery Model.
Facilitate weekly team meetings and provide direct clinical guidance on case progress. Provide direct supervision, support, and training to team members; ensure team meets productivity standards. Oversee clinical service provision, including crisis intervention, individual rehabilitation, and medication management coordination. Serve as clinical lead for on-call coverage, ensuring 24/7 access to support services.
Program Administration
Oversee day-to-day operations to ensure appropriate staffing, program census coverage, and clinical workflows. Manage program budget and outcomes to meet contract revenue requirements. Authorize timesheets, mileage, performance evaluations, and service documentation. Coordinate hiring, onboarding, and ongoing development of staff in collaboration with the Director of Clinical Services and Quality Management.
Quality Assurance & Compliance
Ensure all documentation meets DBH, Medi-Cal, and Welligent ERRS standards. Monitor service delivery for fidelity to evidence-based practices (e.g., CBT, DBT, MI, TIC). Partner with QA Manager to implement compliance protocols and third-party billing readiness. Co-sign clinical documentation as required by licensure standards.
Community Engagement & Communication
Act as liaison with DBH, Continuum of Care (CoC) partners, and other community stakeholders. Represent Step Up at local management meetings, QA groups, and collaborative provider forums. Manage external communication and referrals related to clinical program services.
Qualifications
Current CA license as an LMFT, LCSW, or LPCC in good standing. 2 years of clinical experience working with adults diagnosed with chronic mental illness Experience supervising interdisciplinary staff and/or interns. Strong knowledge of DBH/Medi-Cal documentation standards, housing support models, and mental health best practices. Proficiency in Electronic Health Records (EHR), especially Welligent. Valid California driver's license, auto insurance, and reliable transportation required.
Skills & Competencies
Expertise in DSM-5, clinical assessments, and level-of-functioning evaluations. Proficiency in trauma-informed care, recovery-oriented practice, and culturally responsive service delivery. Strong leadership, time management, and organizational skills. Capacity to work independently in the field and maintain professional boundaries under challenging circumstances.
Physical & Environmental Requirements
Frequent walking, sitting, driving, and computer use. Occasional lifting of up to 15 pounds. Exposure to field-based work with individuals experiencing homelessness, including conditions involving poor hygiene, bedbugs, and emotionally intense encounters. Training provided in crisis de-escalation and safety
Step Up Core Values
All staff are expected to embody Step Up's Core Values in all interactions: HOPE, WELLNESS, VOICE & CHOICE, RESPECT, and COLLABORATIVE RELATIONSHIPS.
Step Up is an equal opportunity employer and is committed to diversity, equity, and inclusion in the workplace.
Job Type: Full-time
Pay: $88,000.00 - $95,000.00 per year
Benefits
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Schedule
8 hour shift Monday to Friday
Experience
working with adults with chronic mental illness: 2 years (Preferred) Medical documentation: 1 year (Preferred)
License/Certification
LMFT (Preferred) Licensed Certified Social Worker (Preferred) LPCC (Preferred)
Work Location: Hybrid remote in San Bernardino, CA 92401
Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $88,000 - $95,000 Annual
Bonus/Commission: No
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Health Care Provider and Consulting Industries
Hospitals and Health Care, Medical Practices, and Individual and Family Services Referrals increase your chances of interviewing at Step Up by 2x Get notified about new Program Manager jobs in
San Bernardino, CA . Director of the Robert Day Scholars Program
Claremont, CA $95,000 - $100,000 2 weeks ago Senior Project Manager - Healthcare HCAi - Inland Empire/High Desert
Riverside, CA $160,000 - $185,000 3 weeks ago Riverside, CA $110,000 - $120,000 2 days ago Behavioral Health Program Manager I - Crisis Intervention Team*
San Bernardino, CA $92,019.20 - $126,630.40 1 day ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr