Supervisor, Entertainment (Creative Show Operations)

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). Join us and help bring joy, excitement, and lasting memories to visitors from around the world. We are seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors and be an integral part of our team! What you get to do:

This is a project-based production supervisor role overseeing the installation, rehearsal, and operation of assigned entertainment venues, including daily supervision and development of cast and crew. The role ensures safety, quality, and the integrity of shows and events, and involves general knowledge of theatrical disciplines, logistical planning, and project management. Lead daily entertainment operations Create and manage detailed cast and crew schedules Input schedules into team management platforms and approve schedule changes Maintain training protocols and SOPs, updating them collaboratively Handle administrative tasks such as budget tracking, rehearsals, production archives, and support with auditions Assist in installation and remounting of show products, ensuring communication with departments Work with cast and crew on technical and safety issues, and maintain show and venue integrity Train, supervise, evaluate, and develop cast and crew, maintaining training records Track and document behaviors, provide feedback, and conduct evaluations Develop safety inspections and procedures, including injury reduction and emergency plans Serve as point-of-contact for internal/external departments and contractors Participate in meetings, monitor schedules, update files, and assist guests as needed Demonstrate professionalism and courtesy at all times Support creative and operational aspects of entertainment offerings Perform other duties as assigned What it takes to succeed:

High School diploma or equivalent; college degree preferred At least 1 year of theme park or production experience Experience in media production, theater, TV, radio, or visual arts Stage management or project management experience preferred Leadership skills and organizational abilities Strong computer skills, especially in Microsoft Office Excellent verbal and written communication skills Ability to work long hours in various weather conditions Flexibility to work weekdays, weekends, evenings, and holidays Comfort with climbing and venue inspections Teamwork, communication, and resourcefulness Commitment to safety and adherence to grooming and employment standards Ability to complete required training and certifications The perks of the position include: Paid Time Off Complimentary park tickets and passes Discounts on food and merchandise Medical, Dental, and Vision Insurance 401(k) Retirement plan Voluntary Insurance Life and Disability Insurance Tuition Reimbursement Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan EEO Employer: SeaWorld Parks & Entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or veteran status. #J-18808-Ljbffr