United Health Services
Sign‐On Incentives:
Up to a $15,000 sign‐on bonus for candidates who meet eligibility criteria. Talk with your recruiter to learn more. Job Responsibilities:
Identify and manage a caseload of patients based on the presence of designated condition(s), ensuring timely and appropriate navigation services.
Facilitate seamless transitions of care across the healthcare continuum, both within and outside of the UHS network, coordinating services to minimize fragmentation.
Recognize the trajectory of each patient's disease process and implement patient‐centered interventions tailored to their current and anticipated needs.
Establish individualized care goals and develop a comprehensive navigation plan in collaboration with the patient, family, and care team.
Educate patients and families on condition‐specific changes, including recognition of red flag symptoms and when to seek medical attention.
Assess learning styles and health literacy to deliver effective, understandable patient and family education throughout the care experience.
Identify and address barriers to care by connecting patients with appropriate resources, adjusting care goals, and coordinating with additional team members as needed.
Promote patient and family engagement in healthcare decision‐making, encouraging active participation during and beyond the navigation period.
Empower patients and caregivers with tools and knowledge to support ongoing self‐management of their condition(s), promoting independence and confidence.
Collaborate with Palliative Care, Hospice, and other support services when appropriate to ensure comprehensive, compassionate care.
Document all navigation activities, assessments, and interventions accurately and thoroughly in the electronic medical record.
Serve as a patient advocate, respecting individual values, preferences, and circumstances, while participating in UHS and community initiatives that support patient outcomes and program development.
Position Qualifications:
Minimum Required: Bachelor's degree in nursing and
5 years health care experience
NYS Registered Nurse license
Basic Life Support (BLS) certification (or obtained within 6 months of employment)
Valid NYS driver's license
Preferred: Condition‐specific experience in either/both inpatient or outpatient setting(s).
PA Registered Nurse license
Nurse Navigation Certification
Work Environment Work may be performed in an office and/or hospital environment that requires working in proximity to other employees and patients. The office is air conditioned as well as heated. Exposure to equipment cleaning solutions and disinfectants. Fast‐paced environment including frequent interruptions. Frequent walking, standing and bending. Mobility may include access through a multi‐level facility, including climbing stairs. PPE‐ Eyewear, Masks, Face shields, Shoe covers, Gloves per UHS Infection Control and CDC guidelines when appropriate. Work may also be performed in the community setting, to include, but not limited to, patient homes, health fairs, and conference/meeting settings Transportation within the community to various settings with personal vehicle required; mileage reimbursed Age of Patients Served All Age Groups HIPAA Roles‐Based Access to Patient Information All ‐ Access to patient information, including restricted information ‐ Level 4
Up to a $15,000 sign‐on bonus for candidates who meet eligibility criteria. Talk with your recruiter to learn more. Job Responsibilities:
Identify and manage a caseload of patients based on the presence of designated condition(s), ensuring timely and appropriate navigation services.
Facilitate seamless transitions of care across the healthcare continuum, both within and outside of the UHS network, coordinating services to minimize fragmentation.
Recognize the trajectory of each patient's disease process and implement patient‐centered interventions tailored to their current and anticipated needs.
Establish individualized care goals and develop a comprehensive navigation plan in collaboration with the patient, family, and care team.
Educate patients and families on condition‐specific changes, including recognition of red flag symptoms and when to seek medical attention.
Assess learning styles and health literacy to deliver effective, understandable patient and family education throughout the care experience.
Identify and address barriers to care by connecting patients with appropriate resources, adjusting care goals, and coordinating with additional team members as needed.
Promote patient and family engagement in healthcare decision‐making, encouraging active participation during and beyond the navigation period.
Empower patients and caregivers with tools and knowledge to support ongoing self‐management of their condition(s), promoting independence and confidence.
Collaborate with Palliative Care, Hospice, and other support services when appropriate to ensure comprehensive, compassionate care.
Document all navigation activities, assessments, and interventions accurately and thoroughly in the electronic medical record.
Serve as a patient advocate, respecting individual values, preferences, and circumstances, while participating in UHS and community initiatives that support patient outcomes and program development.
Position Qualifications:
Minimum Required: Bachelor's degree in nursing and
5 years health care experience
NYS Registered Nurse license
Basic Life Support (BLS) certification (or obtained within 6 months of employment)
Valid NYS driver's license
Preferred: Condition‐specific experience in either/both inpatient or outpatient setting(s).
PA Registered Nurse license
Nurse Navigation Certification
Work Environment Work may be performed in an office and/or hospital environment that requires working in proximity to other employees and patients. The office is air conditioned as well as heated. Exposure to equipment cleaning solutions and disinfectants. Fast‐paced environment including frequent interruptions. Frequent walking, standing and bending. Mobility may include access through a multi‐level facility, including climbing stairs. PPE‐ Eyewear, Masks, Face shields, Shoe covers, Gloves per UHS Infection Control and CDC guidelines when appropriate. Work may also be performed in the community setting, to include, but not limited to, patient homes, health fairs, and conference/meeting settings Transportation within the community to various settings with personal vehicle required; mileage reimbursed Age of Patients Served All Age Groups HIPAA Roles‐Based Access to Patient Information All ‐ Access to patient information, including restricted information ‐ Level 4