Monument Health
IT Application Services Coordinator
Coordinate workflow and technical direction to form timely, comprehensive solutions. Serves both clinical and business/financial customers throughout the enterprise. Responsible for large-scale operation, growth, and security of assigned systems. Coordinates and ensures systems' compatibility and integration with corporate and department strategies. Serves as technical expert for assigned area(s). Supervises subordinate staff. Essential Functions: Document processes and activities appropriately to maintain highly reliable IT systems. Provide support to the organization, division, and peers as a critical function of all IT professionals. Coordinates and communicates with end-users, vendors, and other staff on application design, coding, testing, implementation, and documentation to ensure proper system configuration and defined business needs. Proactively develops application-specific training curriculums and materials. Provides training to other staff as needed. Provides end-user support by responding to software application problems in a timely manner, reviews and works to resolve issues within target dates. Leads in developing and/or performing unit, system, and integrated testing tasks. Provides leadership and direction to junior staff members on daily activities and projects. Works with subordinates individually and cumulatively to counsel, coach, motivate, delegate, and mediate activities, interactions, and processes. As necessary, applies progressive discipline in accordance with policy. Using a systems-thinking perspective, manages and coordinates activities associated with the development and implementation of computer/information systems, including new implementations and system updates. Assists with budgeting activities. Using a systems-thinking perspective, assesses the needs and requirements of the end-users to maximize applications functionality that complements or improves end-user workflows. Using a systems-thinking perspective, analyzes, reviews, monitors, or modifies computer systems to maintain the system functionality, increase operating efficiency, or adapt to new requirements to ensure system availability. Using a systems-thinking perspective, maintains awareness of security policies and procedures to ensure appropriate physical access, system access, and data integrity. All other duties as assigned. Preferred: Education - Bachelors degree in Computer Science or Bachelors degree in Management Information Systems Experience - 5+ years of Computer/Information Technology Experience Physical Requirements: Heavy work - exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occasionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Coordinate workflow and technical direction to form timely, comprehensive solutions. Serves both clinical and business/financial customers throughout the enterprise. Responsible for large-scale operation, growth, and security of assigned systems. Coordinates and ensures systems' compatibility and integration with corporate and department strategies. Serves as technical expert for assigned area(s). Supervises subordinate staff. Essential Functions: Document processes and activities appropriately to maintain highly reliable IT systems. Provide support to the organization, division, and peers as a critical function of all IT professionals. Coordinates and communicates with end-users, vendors, and other staff on application design, coding, testing, implementation, and documentation to ensure proper system configuration and defined business needs. Proactively develops application-specific training curriculums and materials. Provides training to other staff as needed. Provides end-user support by responding to software application problems in a timely manner, reviews and works to resolve issues within target dates. Leads in developing and/or performing unit, system, and integrated testing tasks. Provides leadership and direction to junior staff members on daily activities and projects. Works with subordinates individually and cumulatively to counsel, coach, motivate, delegate, and mediate activities, interactions, and processes. As necessary, applies progressive discipline in accordance with policy. Using a systems-thinking perspective, manages and coordinates activities associated with the development and implementation of computer/information systems, including new implementations and system updates. Assists with budgeting activities. Using a systems-thinking perspective, assesses the needs and requirements of the end-users to maximize applications functionality that complements or improves end-user workflows. Using a systems-thinking perspective, analyzes, reviews, monitors, or modifies computer systems to maintain the system functionality, increase operating efficiency, or adapt to new requirements to ensure system availability. Using a systems-thinking perspective, maintains awareness of security policies and procedures to ensure appropriate physical access, system access, and data integrity. All other duties as assigned. Preferred: Education - Bachelors degree in Computer Science or Bachelors degree in Management Information Systems Experience - 5+ years of Computer/Information Technology Experience Physical Requirements: Heavy work - exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occasionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.