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Regus Management Group, LLC

Community Associate

Regus Management Group, LLC, Sacramento, California, United States, 95828

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Community Associate

Address: 180 Promenade Circle Suite 300 95834 Sacramento California, United States of America

The world of work is changing... Short commutes, flexibility, and convenience are the minimum standards employees want in their work environment.

At IWG, we are leading the way. We've built the world's largest workspace network, allowing our customers to work from anywhere, in over 120 countries worldwide.

Join us to help bring more freedom to people and businesses while expanding our network. Enjoy a great work-life balance, competitive benefits, and opportunities for career growth.

The opportunity

As a Community Associate, you'll work closely with new and existing customers across various industries, creating and maintaining a community within your center. You'll handle administrative and support needs, enabling your customers to focus on their businesses.

A typical day at IWG

You arrive before opening to ensure everything is ready. Throughout the day, you'll assist customers with WiFi codes, packages, directions, setting up equipment, and billing. You'll take breaks, handle mail, and respond to customer requests.

In the afternoon, you'll plan upcoming networking events with the Community Manager, create promotional materials, and engage with prospects interested in joining the community. As the day ends, you'll ensure the space is tidy and prepare to leave.

About you

We're seeking someone capable of multitasking and delivering excellent customer service. You should be:

A good communicator, able to build relationships and empathize (ideally 1+ years of customer service experience) Proactive in problem-solving Positive, enthusiastic, adaptable Proficient in MS Office and basic IT equipment Legally eligible to work in the country of application and at least 18 years old

What we offer

Along with a competitive compensation package, you'll enjoy:

Work-life balance (no nights/weekends) Paid time off (sick and vacation) 11 paid holidays annually 401K plan with company match Affordable health care options Quarterly bonus and hourly rate of $20.60 Inspiring work environment Training and career development opportunities Business casual attire

Documents Notice of Affirmative Action Policy Statement - USA.pdf Physical Requirements for Regus Field Operations.pdf USA Community Associate job description 4.docx

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